Legal Notice

Notice based on the Act on Specified Commercial Transactions (Japan)

Seller / Person Responsible for Operations

General Incorporated Association TEN (一般社団法人TEN)

Business Address

Clinic: Nichiei Building 2F, 2-20-12 Shibuya, Shibuya-ku, Tokyo 150-0002, Japan
Administrative Office: Shibuya Dogenzaka Tokyu Building 2F-C, 1-10-8 Dogenzaka, Shibuya-ku, Tokyo, Japan

Inquiry Desk

https://support.clinicten.jp/hc/ja/requests/new
Our telephone number will be disclosed without delay if requested individually through the inquiry form.

Consultation Hours

Weekdays 9:00–22:00 (Thursdays until 19:00)
Saturdays, Sundays & public holidays 9:00–18:00

Medical Fees

Fees vary depending on the content of consultation and treatment. For insured medical care, please refer to the "Medical Fee Points Table" published by the Ministry of Health, Labour and Welfare of Japan. For self-pay (out-of-pocket) care, please refer to the relevant department pages (clinicten.jp/#subjects).

Payment Method

Payment by credit card is available.

Timing of Payment

Payment is finalized and charged within three (3) days from the date of consultation.

This English text is provided for the convenience of our patients and visitors. It is a translation of the official Japanese notice published on clinicten.jp; in the event of any discrepancy, the Japanese version shall prevail.