Of course, Japan has excellent doctors in every region, and many of them speak English. However, what matters most when you’re visiting Japan is maximizing your precious time with friends and family—not spending it in waiting rooms.
Why not check out Travelers Hospital? Get appropriate medical care without the worry of long wait times, travel hassles, or prescription complications.
No waiting. No hassle. Just care.
Travelers Hospital – Your 24/7 Medical Concierge in Japan
Healthcare Without Barriers
Feeling unwell in a foreign country? Language barriers making you anxious? Unsure where to go or how to navigate Japan’s healthcare system?
Travelers Hospital is your dedicated medical concierge service, designed exclusively for international visitors to Japan. Access quality healthcare anytime, anywhere—24 hours a day, 365 days a year.
Three Flexible Care Options
1. Telehealth Consultations
From your hotel room to popular tourist spots—connect with a licensed physician instantly via smartphone. Get professional medical advice without leaving your location.
Perfect for: Quick consultations, minor illnesses, follow-up care
2. House Call Service
Too sick to travel? Have young children with you? Our physicians come to you—whether it’s your hotel, Airbnb, or temporary residence. Receive quality care in comfort.
Perfect for: Severe symptoms, families with children, mobility concerns
3. In-Person Clinic Visits
Prefer face-to-face consultations? Visit our modern, welcoming clinic in Shiba-Daimon, Tokyo, for comprehensive medical examinations and treatments.
Perfect for: Detailed examinations, ongoing treatment, peace of mind
Why International Travelers Choose Us
True 24/7 Availability
Midnight fever? Weekend injury? We’re here. No need to worry about Japanese business hours or time zones.
Speak Your Language
Communicate confidently in English, Chinese, and other languages. Describe your symptoms accurately and understand your treatment plan completely.
Lightning-Fast Response
Average response time: just 1 hour from inquiry to appointment confirmation. Because when you’re sick, waiting isn’t an option.
Comprehensive Medical Services
12+ medical specialties under one roof: Internal Medicine, Pediatrics, Dermatology, ENT, Ophthalmology, Dentistry, and more.
Insurance Made Simple
Navigate Japan’s healthcare costs with ease. We provide detailed documentation and support for international travel insurance claims.
Transparent Pricing
No surprise bills. Receive cost estimates before treatment begins, so you can make informed decisions about your care.
Proven Patient Satisfaction
93.1% satisfaction rate—our patients trust us to deliver compassionate, high-quality care when they need it most.
Common Situations We Handle
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Sudden Illness
Fever, cold, flu symptoms—get diagnosed and treated via telehealth while resting comfortably in your hotel. -
Children’s Health Emergencies
Your child isn’t feeling well? Our pediatricians provide house calls for worried parents. -
Skin Issues
Allergic reactions, insect bites, rashes—quick dermatology consultations and treatment recommendations. -
Dental Emergencies
Toothache ruining your trip? Access emergency dental care without the language barrier. -
Chronic Condition Management
Staying in Japan long-term? Continue your regular medications and monitoring seamlessly. -
Health Concerns & Questions
Worried about symptoms but not sure if you need treatment? Get professional medical advice anytime.
Experience peace of mind during your Japan journey. Quality healthcare is just a message away.
No waiting. No hassle. Just care.
While Travelers Hospital offers 24/7 emergency care and comprehensive English support—making it ideal for urgent situations—we also want to introduce carefully selected clinics in the Chitose area.
These local clinics provide specialized medical services and welcome English-speaking patients. Take your time to explore their services and find the best fit for your needs.
Chitose City Hospital
Clinic Introduction
A Community General Hospital Offering 13 Clinical Departments and Comprehensive Emergency Care
Our hospital encompasses 13 clinical departments — including Internal Medicine, Cardiology, Gastroenterology, Pediatrics, General Surgery, Neurosurgery, and Orthopedics — with emergency services available at any hour. Our Health Screening Center provides a full range of checkup programs, from comprehensive full-body health examinations to dedicated brain health screenings. We are committed to creating a welcoming and accessible environment for every patient, offering a real-time patient call-status monitoring service and complimentary in-hospital Wi-Fi throughout the facility. Through our collaborative partnership with the Department of Neurosurgery at Hokkaido University, we are also able to deliver advanced neurosurgical care to those who need it.
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Advanced Medical Safety and Comprehensive Facilities for a Reassuring Care Environment
Our dedicated Medical Safety Management Office is in place to ensure that patients and their families can receive treatment with complete confidence and peace of mind. The hospital is equipped with state-of-the-art diagnostic imaging technologies, including CT, MRI, and SPECT, and provides specialized treatments such as thrombolytic therapy and catheter-based interventions (endovascular surgery). We offer a variety of inpatient accommodations, including private rooms and premium suites, while our palliative care ward is furnished with sofa beds to support the comfort of both patients and their loved ones. We also place a strong emphasis on preventive medicine through regularly scheduled diabetes education classes and community public health seminars.
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A Community-Centered General Hospital in Hokkō, Chitose, Hokkaido
Our hospital is located at 2-1-1 Hokkō, Chitose, Hokkaido, and can be reached by telephone at 0123-24-3000. Visiting hours are from 1:00 PM to 5:00 PM, with the front desk closing at 4:30 PM. We also support the use of the My Number Card as a digital health insurance credential via smartphone. At our Medical Consultation Desk, we operate under the guiding philosophy: “Whenever you feel uncertain or have questions, please do not hesitate to speak with us — we are here to think things through together with you and your family.” This reflects our sincere commitment to compassionate, patient-centered care.
Basic Information
2-1-1 Hokkoh, Chitose City, Hokkaido
JR Chitose Line, JR Chitose Station, 30 min walk
Available
Paid: Unknown
Free: 332 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 46
- Nurses: 202.72
Facilities
Smoking
Services
Quality Management
ShinChitoseGanka
Basic Information
Hokkaido, Chitose-shi, Azusa 2-chome 2-2
Chuo Bus – Departing/Arriving at Chitose Terminal
Available
Paid: Unknown
Free: 10 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
- Nurses: 3
Facilities
Smoking
Services
Quality Management
Matsuura ENT Clinic ( Matsuura Jibika )
Clinic Introduction
Easy Appointment Booking via Smartphone with LINE Notifications, Plus a Wide Range of Diagnostic Tests
Our online booking system offers two convenient options: advance time-slot reservations available up to three days ahead, and same-day queue-based reservations. When your turn is approaching, you will receive a notification via LINE or email, allowing you to minimize the time spent waiting in the clinic. For allergy testing, we provide two options: View39, a comprehensive blood draw panel covering 39 allergens, and ImmunoCAP Rapid 8, a fingertip blood test with same-day results. For sleep-disordered breathing, we offer both home-based simplified sleep studies and full in-lab polysomnography (PSG), and we provide consultations regarding CPAP therapy. We are also committed to delivering care and procedures for pediatric patients, including infants and young children.
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A Patient-Centered Philosophy, Supported by Comprehensive Diagnostic Equipment and Facilities
Our practice is guided by the principle: “We listen carefully to each patient and strive to provide clear explanations so that every patient feels truly informed and confident in their care.” In support of this, we are equipped with a broad range of diagnostic tools, including endoscopy of the ears, nose, throat, and swallowing function. Our fever clinic maintains a dedicated isolation area, and we have entered into a Type 2 Medical Treatment Agreement with Hokkaido Prefecture, enabling us to see patients with infectious diseases regardless of whether they have previously visited our clinic. We are also advancing healthcare digitalization through online insurance eligibility verification and electronic prescription issuance. When a higher level of care is required, we have referral arrangements in place with institutions such as Hokkaido University Hospital and Sapporo Medical University Hospital.
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Just a 5-Minute Walk from Chitose Station — Please Feel Free to Consult Us
Our clinic is located on the second floor of the Chitose Medical Building, a 5-minute walk from Chitose Station, with on-site parking available. Whether your concern involves nasal aspiration for your child, earwax buildup, or sleep quality issues such as snoring and sleep apnea, we welcome consultations across a wide range of ENT-related concerns. Patients seeking treatment only, without a full consultation, are also welcome. Our goal is to be a clinic where every patient feels at ease coming back, grounded in thorough and easy-to-understand explanations at every visit. To help reduce waiting times, we encourage the use of our online booking system.
Basic Information
4-18-1 Chiyodacho, Chitose, Hokkaido Chitose Medical Building 2F
Chitose Line, Chitose Station, 5-minute walk
5-minute walk from JR Chitose Station
Available
Paid: Unknown
Free: 6 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
Facilities
Smoking
Services
Quality Management
Keiseikai Clinic
Clinic Introduction
A Three-Specialty Clinic Offering Internal Medicine, Cardiology, and Neurology — With Comprehensive Infectious Disease Care
We are a multi-specialty clinic providing services in Internal Medicine, Cardiology, and Neurology. Our Fever Clinic is open to all patients, regardless of prior visit history, and offers testing for both influenza and COVID-19. Influenza vaccinations are available on a walk-in basis without an appointment (subject to vaccine availability), while COVID-19 vaccinations require advance booking. We accept major credit cards, including Visa, Mastercard, and JCB, and cashless payment options are also available. We are open Saturday mornings as well.
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A Strong Commitment to Preventive Medicine — From Lifestyle-Related Diseases to Neurological Conditions
We place great importance on preventive medicine, offering thorough lifestyle and dietary counseling alongside treatment for lifestyle-related conditions such as hypertension, dyslipidemia, and diabetes mellitus. We also provide ongoing care for everyday health needs, including colds, vaccinations, and routine medical examinations, fulfilling our role as a trusted primary care clinic deeply embedded in the local community. Our Neurology department operates on an appointment-only basis, with consultations available on Wednesday and Saturday mornings and on the fourth Tuesday afternoon of each month. Please do not hesitate to contact us if you have any concerns about your symptoms.
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Serving Our Community from Sakaemachi, Chitose — We Are Always Here to Help
Our clinic is located at 4-chome, Sakaemachi, Chitose, Hokkaido. We are open Monday through Saturday from 9:00 AM to 12:00 PM, and Monday through Thursday from 1:00 PM to 5:00 PM (closed Friday and Saturday afternoons, Sundays, and public holidays). If you are experiencing fever or any fever-like symptoms, please call us at 0123-40-2020 before coming in, and follow the instructions provided by our reception staff upon arrival. From managing everyday health concerns to addressing more complex medical questions, our entire team is dedicated to supporting the health and well-being of every member of our community.
Basic Information
4-12-1 Sakaemachi, Chitose City, Hokkaido
5-minute walk south from JR Chitose Station
Available
Paid: Unknown
Free: 4 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1.1
- Nurses: 3.5
Facilities
Smoking
Services
Quality Management
TAKAHASHI ORTHPEDICS CLINIC
Clinic Introduction
Conveniently Located on the 5th Floor of Chitose Station Plaza, Directly Connected to JR Chitose Station
Takahashi Orthopedic Clinic is located within Medical Square on the 5th floor of Chitose Station Plaza, in Chiyodacho, Chitose City, Hokkaido. The clinic is easily accessible by rail via a connecting walkway from the second-floor ticket gates of JR Chitose Station, making it a convenient destination for patients traveling by train. Situated within a mixed-use complex that seamlessly integrates commercial and medical facilities, the clinic provides a welcoming and accessible environment for patients throughout the local community.
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Facility Features Direct Access to Multi-Level Parking and Full Elevator Service
Chitose Station Plaza is equipped with an adjacent multi-level parking facility (Chitose Station Plaza Parking). Patients arriving by car can proceed directly to the clinic on the 5th floor via the connecting walkway on the 3rd floor, with no need to go outside. The building is also fully equipped with elevators, ensuring safe and comfortable access between floors for patients who have concerns about their physical condition or mobility.
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Directions by Train, Bus, or Car, and Clinic Location
Patients arriving by JR train should exit through the 2nd-floor ticket gates and follow the connecting walkway up to the 5th floor. Those arriving by bus should enter through the station-side entrance from the JR Chitose Station bus stop, then take the elevator on the left to the 5th floor. The clinic is located at 1789-3, Chiyodacho 7-chome, Chitose City, Hokkaido 066-0062. Should you have any questions regarding your visit, please do not hesitate to contact us by phone at 0123-24-1971.
Basic Information
Hokkaido, Chitose City, Chiyodacho 7-chome 1789-3, Chitose Station Plaza 5F
Chitose Station, 2-minute walk
Available
Paid: 485 spaces
Free: Unknown
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 5
- Nurses: 3
Facilities
Smoking
Services
Quality Management
Takeyama Urological Clinic
Basic Information
Hokkaido, Chitose-shi, Chiyodacho 7-chome 1789-3, Chitose Station Plaza 5F
Directly connected to Chitose Station on the JR Chitose Line
Available
Paid: Unknown
Free: 450 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 2
- Nurses: 4
Facilities
Smoking
Services
Quality Management
chitose ekikita clinic
Clinic Introduction
A Trusted Primary Care Clinic Open Early in the Morning — Welcoming Patients with Fever Without Restriction
Chitose-Ekikita Clinic begins seeing patients at 7:00 a.m. on weekdays and 8:00 a.m. on Saturdays, ensuring accessible care even during the early hours of the day. We accept patients presenting with fever or general illness as a standard practice, without restrictions based on prior visit history or the presence of an appointment, with the aim of being a dependable medical resource for the local community when it matters most. In addition to reservations by phone or at the front desk, we also welcome same-day walk-in visits. We have introduced a smartphone-based pre-visit medical questionnaire system and a pager notification system to streamline the check-in and waiting process from the moment patients arrive.
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Patients presenting with fever or cold-like symptoms are directed to dedicated isolation booths within the clinic or asked to wait in their vehicles in the parking lot, maintaining clear physical separation from other patients throughout their visit. Our pager notification system alerts patients when their turn is approaching, even while they are waiting in their car or stepping out briefly, allowing them to wait comfortably without anxiety. A specialty outpatient clinic staffed by a cardiologist had previously been available every Wednesday afternoon; however, this service is scheduled for a temporary suspension beginning March 2026. An announcement regarding its resumption will be posted on our website.
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During peak periods, wait times may exceed three hours; however, patients are welcome to wait in their vehicle, step outside, or return home, as our pager notification system will alert them when their turn is near. Appointment availability can occasionally be limited up to two months in advance, but same-day walk-in visits are accepted, so please do not hesitate to contact us if you are feeling unwell. The clinic is closed on Sundays, national holidays, and the 2nd, 4th, and 5th Saturdays of each month. You are also welcome to reach us by phone at 0123-27-8000 or through the online inquiry form on our website.
Basic Information
4-chome 8-10-2 Suehiro, Chitose City, Hokkaido
JR Chitose Line, Chitose Station, 4-minute walk
4-minute walk from JR Chitose Station
Available
Paid: Unknown
Free: 10 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
- Nurses: 0
Facilities
Smoking
Services
Quality Management
koizumi
Clinic Introduction
A Local Specialist Clinic Offering Year-Round Cardiology and Hemodialysis Services
Koizumi Cardiology Clinic is a specialist clinic centered on cardiovascular internal medicine, with comprehensive hemodialysis services. Dialysis is provided year-round without interruption, including throughout the year-end and New Year holiday period, ensuring continuity of care for all dialysis patients. Director Dr. Keito Koizumi holds memberships in multiple professional societies, including the Japanese Circulation Society, the Japanese Society for Dialysis Therapy, and the Japan Diabetes Society, enabling him to deliver expert care across a broad range of medical disciplines. The clinic also implements thorough safety measures, including the physical separation of patient pathways for those with suspected infectious diseases from those of general patients.
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A Clinical Philosophy Rooted in Trust and Warmth, with Comprehensive Dialysis Facilities
Guided by the philosophy of “providing high-quality, warm, and trustworthy medical care to the local community,” the clinic approaches every patient with wholehearted sincerity. In January 2023, a new dialysis monitoring system manufactured by Toray Medical was introduced, enabling support not only for conventional hemodialysis (HD) but also for on-line hemodiafiltration (on-line HDF) and intermittent infusion hemodiafiltration (I-HDF). This allows treatment to be tailored to the specific clinical condition of each individual patient. The mattresses in the dialysis room have also been upgraded to enhance patient comfort and improve the overall care environment.
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A Patient-Centered Community Medical Practice, a 7-Minute Walk from JR Chitose Station
The clinic is located on the 4th floor of Central Building, 3-5 Chiyodacho, Chitose City, Hokkaido, just a 7-minute walk from JR Chitose Station, offering convenient access for patients. The facility is equipped with a tower parking lot accommodating up to 20 vehicles, along with additional parking areas for those arriving by car. The director has expressed his commitment with the following message: “I will strive with wholehearted sincerity to provide warm and trustworthy medical care to the residents of this community.” Deeply rooted in the local area, the clinic is dedicated to engaging with each patient with care and individual attention.
Basic Information
3-5 Chiyodacho, Chitose City, Hokkaido, Central Building 4F
JR Chitose Line, JR Chitose Station, 10-minute walk
7-minute walk south from JR Chitose Station
Available
Paid: Unknown
Free: 15 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
- Nurses: 4
Facilities
Smoking
Services
Quality Management
Pewre ENT
Clinic Introduction
Dr. Asakura Sees Patients Six Days a Week, Supported by a Collaborative Physician Team
At Peule ENT Clinic, Dr. Asakura, our Medical Director, provides care six days a week, from Monday through Saturday. Dr. Honma is available on Mondays, Tuesday afternoons, Thursday mornings, Fridays, and Saturdays, while Dr. Watanabe Masako covers Tuesday mornings, Wednesdays, and Thursday afternoons. With multiple physicians on duty throughout the week, our clinic maintains a reliable and well-coordinated care structure that accommodates patients across a broad range of days.
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Ear, Nose, and Throat Care Provided Across the Week with Dedicated Physician Coverage
Our clinic offers diagnosis and treatment for a full range of conditions affecting the ears, nose, and throat. From Monday through Saturday, our physicians divide clinical responsibilities by day to ensure consistent, uninterrupted care throughout the week. On Tuesdays and Thursdays, dedicated physicians are assigned to both morning and afternoon sessions, allowing patients to be seen at any time of day. When scheduling your visit, please refer to the physician schedule in advance to confirm which doctor will be on duty on your preferred day.
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First-Time and Returning Patients: Please Arrive by 5:30 PM
Patients visiting our clinic for the first time, or those who have not been seen in some time, may require additional time for intake interviews, diagnostic examinations, and consultations. For this reason, we kindly ask that you arrive no later than 5:30 PM, even if this falls before the official close of our reception hours. Allowing adequate time for your visit ensures that you receive a thorough and unhurried examination. We sincerely appreciate your understanding and cooperation.
Basic Information
Hokkaido, Chitose City, Chiyodamachi 7-chome, 1789-3, Chitose Station Plaza 5F
JR Chitose Line, Chitose Station, 3-minute walk
From JR Chitose Station North Gate (2F), proceed through the connecting passage into Chitose Station Plaza, then take the elevator or escalator to the 5th floor
Available
Paid: Unknown
Free: Unknown
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 2.3
- Nurses: 1.7
Facilities
Smoking