Of course, Japan has excellent doctors in every region, and many of them speak English. However, what matters most when you’re visiting Japan is maximizing your precious time with friends and family—not spending it in waiting rooms.

Why not check out Travelers Hospital? Get appropriate medical care without the worry of long wait times, travel hassles, or prescription complications.


Travelers Hospital

No waiting. No hassle. Just care.

Travelers Hospital – Your Medical Concierge in Japan

Healthcare Without Barriers

Feeling unwell in a foreign country? Language barriers making you anxious? Unsure where to go or how to navigate Japan’s healthcare system?

Travelers Hospital is your dedicated medical concierge service, designed exclusively for international visitors to Japan.

Three Flexible Care Options

1. Telehealth Consultations

From your hotel room to popular tourist spots—connect with a licensed physician instantly via smartphone. Get professional medical advice without leaving your location.

Perfect for: Quick consultations, minor illnesses, follow-up care

2. House Call Service

Too sick to travel? Have young children with you? Our physicians come to you—whether it’s your hotel, Airbnb, or temporary residence. Receive quality care in comfort.

Perfect for: Severe symptoms, families with children, mobility concerns

3. In-Person Clinic Visits

Prefer face-to-face consultations? Visit our modern, welcoming clinic in Shiba-Daimon, Tokyo, for comprehensive medical examinations and treatments.

Perfect for: Detailed examinations, ongoing treatment, peace of mind

Why International Travelers Choose Us

Speak Your Language

Communicate confidently in English, Chinese, and other languages. Describe your symptoms accurately and understand your treatment plan completely.

Lightning-Fast Response

Average response time: just 1 hour from inquiry to appointment confirmation. Because when you’re sick, waiting isn’t an option.

Comprehensive Medical Services

12+ medical specialties under one roof: Internal Medicine, Pediatrics, Dermatology, ENT, Ophthalmology, Dentistry, and more.

Insurance Made Simple

Navigate Japan’s healthcare costs with ease. We provide detailed documentation and support for international travel insurance claims.

Transparent Pricing

No surprise bills. Receive cost estimates before treatment begins, so you can make informed decisions about your care.

Proven Patient Satisfaction

93.1% satisfaction rate—our patients trust us to deliver compassionate, high-quality care when they need it most.

Common Situations We Handle

  • ✦

    Sudden Illness
    Fever, cold, flu symptoms—get diagnosed and treated via telehealth while resting comfortably in your hotel.
  • ✦

    Children’s Health Emergencies
    Your child isn’t feeling well? Our pediatricians provide house calls for worried parents.
  • ✦

    Skin Issues
    Allergic reactions, insect bites, rashes—quick dermatology consultations and treatment recommendations.
  • ✦

    Dental Emergencies
    Toothache ruining your trip? Access emergency dental care without the language barrier.
  • ✦

    Chronic Condition Management
    Staying in Japan long-term? Continue your regular medications and monitoring seamlessly.
  • ✦

    Health Concerns & Questions
    Worried about symptoms but not sure if you need treatment? Get professional medical advice anytime.

Experience peace of mind during your Japan journey. Quality healthcare is just a message away.


Travelers Hospital

No waiting. No hassle. Just care.

While Travelers Hospital offers emergency care and comprehensive English support—making it ideal for urgent situations—we also want to introduce carefully selected clinics in the Hakodate area.

These local clinics provide specialized medical services and welcome English-speaking patients. Take your time to explore their services and find the best fit for your needs.

Clinic Introduction

—

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No Information Available

Please refer to the official website for details.

Basic Information

English Name
Hakodate Municipal Hospital

Consultation Hours
08:45-17:00

Closed Days
Sat Sun Public Holidays

Special Notes
Referral patients only (Hematology, Cardiovascular Medicine); Follow-up visits only (Psychiatry); By appointment only (Rehabilitation)

Address
〒041-8680
1-10-1 Minatomachi, Hakodate, Hokkaido

Map

Access

JR Hakodate Main Line, Goryokaku Station, 10-minute walk

10-minute walk from JR Goryokaku Station. 5 minutes by taxi. 10 minutes by taxi from JR Hakodate Station.

Parking

Available

Paid: 511 spaces

Free: 12 spaces

Other

Staff

Staff Count
  • Doctors: 130.65
  • Nurses: 597.4

Facilities

Barrier-free Facilities
Available

Wheelchair Parking
Available

Accessible Restroom
Available

Smoking

No Smoking
Available

Services

Quality Management

Patient Satisfaction Survey
Yes

Results Available
Yes

Additional Information





Clinic Introduction

A Multi-Specialty General Hospital Centered on Neurosurgery, Serving the Donan Medical Service Area

Since our founding in 1987, we have served as the primary acute care hospital for the Donan medical service area, which encompasses a population of approximately 400,000 residents, contributing to the health and well-being of our local community. With neurosurgery as the cornerstone of our practice, we offer a broad spectrum of clinical specialties — including orthopedic surgery, internal medicine, cardiology, gastroenterology, neurology, pediatrics, dermatology, and dentistry — providing comprehensive medical care that addresses the diverse health needs of the people we serve. Over 37 years of history, we remain steadfastly committed to delivering community-rooted healthcare that our patients can rely on.

—

Our Commitment to Clinical Care and Preventive Medicine under the Guiding Principles of “Innovation, Reassurance, and Compassion”

Inspired by our founding philosophy — “to be a hospital that delivers high-quality, appropriate medical care in the best possible environment” — we are dedicated to realizing medicine that is innovative, reassuring, and genuinely compassionate. With a shared commitment to “fulfilling our mission to the community through medicine,” our entire staff works as one in providing patient care. We also place strong emphasis on preventive medicine, offering services such as cerebrovascular health screenings, comprehensive health checkups, and endoscopic screenings for gastric cancer — supporting early detection and prompt treatment through regular health monitoring.

—

Conveniently Located and Ready to Address Any Health Concern

Our hospital is conveniently situated approximately 10 minutes by car from JR Goryokaku Station and just a 2-minute walk from the Hakodate Bus stop “Shintoshi Byoin-mae.” Outpatient registration is accepted from 8:45 to 11:30 a.m. and from 1:00 to 4:30 p.m. (closed on Sundays, public holidays, and during the year-end and New Year period). If you are experiencing symptoms such as headaches, dizziness, numbness in the extremities, or memory difficulties, please do not hesitate to come in for a consultation. Our entire team looks forward to welcoming you.

Basic Information

English Name
HakodateShintoshiHospital

Consultation Hours
09:00-12:00 13:00-17:00

Closed Days
Sat Sun 1st Sunday 2nd Saturday 2nd Sunday 3rd Sunday 4th Saturday 4th Sunday 5th Saturday 5th Sunday Public Holidays GW

Special Notes
Saturdays: 1st and 3rd Saturday mornings only (for some departments), reception closes at 11:00. Dermatology: First-visit reception hours: Morning 08:45-11:00, Afternoon 14:30-16:00. Pediatrics: Reception hours: 08:45-11:00, Afternoon 13:00-16:00. Walk-in reception from 13:30. Neurosurgery: Saturday consultations on the 1st and 3rd Saturdays only (appointment required in principle).

Address
〒041-0802
331-1 Ishikawa-cho, Hakodate-shi, Hokkaido

Map

Access

JR Hakodate Main Line, Goryokaku Station, 25-minute walk

Hakodate Bus, alight at ‘Shintoshi Byoin-mae’ stop, 2-minute walk

Parking

Available

Paid: 120 spaces

Free: Unknown

Other

Staff

Staff Count
  • Doctors: 23.78
  • Nurses: 121.38

Facilities

Barrier-free Facilities
Available

Wheelchair Parking
Available

Accessible Restroom
Available

Smoking

No Smoking
Available

Services

Quality Management

Patient Satisfaction Survey
Yes

Results Available
Yes

Additional Information





Clinic Introduction

A Community-Based Clinic Offering Both Internal Medicine and Orthopedics Under One Roof

Hirayama Clinic (Yamajukai Medical Corporation) provides both internal medicine and orthopedics at a single location. Patients can receive care for a wide range of conditions—from common ailments such as colds and lifestyle-related diseases to orthopedic complaints involving the joints, bones, and muscles—all without the need to visit multiple facilities. For patients whose symptoms span more than one specialty, our integrated approach simplifies ongoing treatment and supports consistent health management in everyday life.

—

Comprehensive In-House Facilities for Rehabilitation, Surgical Procedures, and Diagnostic Testing

Our orthopedics department conducts rehabilitation therapy on-site and accepts patients during the 12:00–14:00 midday window, outside of standard consultation hours. In-house surgical procedures are also performed on Wednesday afternoons, allowing us to address a variety of surgical needs. In our internal medicine department, Wednesdays and Thursdays are designated as examination days, during which patients can undergo the diagnostic testing required for accurate diagnosis—enabling us to deliver a broad spectrum of care tailored to each individual’s condition.

—

Supporting Our Community Through Home Visit Services and Flexible Consultation Hours

Our internal medicine department offers home visits on Wednesdays and Thursdays for patients who have difficulty traveling to the clinic. Standard consultation hours are as follows: Internal Medicine — 9:00 to 11:00 a.m. and 3:30 to 5:30 p.m.; Orthopedics — 9:00 to 11:30 a.m. and 2:00 to 5:30 p.m. Both new and returning patients are welcomed until 30 minutes before closing time. Please feel free to reach out to us with any health concerns.

Basic Information

English Name
hirayamaiin

Consultation Hours
09:00-18:00

Closed Days
Sundays, Public Holidays

Address
〒040-0036
6-11 Shinonome-cho, Hakodate-shi, Hokkaido

Map

Access

JR Hakodate Line, JR Hakodate Station, 10-minute walk

Parking

Available

Paid: Unknown

Free: 19 spaces

Other

Staff

Staff Count
  • Doctors: 2

Facilities

Barrier-free Facilities
Available

Wheelchair Parking
–

Accessible Restroom
Available

Smoking

No Smoking
Available

Services

Quality Management

Patient Satisfaction Survey
Not Available





Clinic Introduction

Comprehensive Care for Knee Joint Disorders — From Outpatient Treatment to Surgery and Rehabilitation

For patients experiencing knee pain or deformity, we offer a fully integrated treatment pathway that encompasses outpatient care, total knee arthroplasty, arthroscopic surgery, and postoperative rehabilitation. Our guiding principle is minimally invasive surgery (MIS), which reduces the physical burden on each patient. When viable tissue remains, we prioritize partial knee replacement, carefully tailoring our approach to the individual’s condition. With a four-department framework — Orthopedic Surgery, Internal Medicine, Anesthesiology, and Rehabilitation Medicine — our multidisciplinary team of specialists works in close coordination to deliver truly comprehensive care.

Patient-Centered Medicine Dedicated to Enhancing the Quality of Life of Our Community

The core mission of our practice is to improve the quality of life (QOL) of the people we serve. Before any surgical procedure, a multidisciplinary team — including Internal Medicine and Anesthesiology — conducts a thorough risk assessment. When appropriate, we first pursue symptom relief through outpatient treatment, reflecting our commitment to careful, considered decision-making. In April 2020, we established a Lifestyle Disease and Diabetes Medicine department, supported by an integrated care team of physicians, nurses, certified diabetes educators, registered dietitians, and physical therapists. Our smoking cessation clinic is available under standard health insurance coverage, and our staff actively participates in research activities as well.

You Don’t Have to Face Knee Problems Alone — Feel Free to Consult Us

If knee pain has been a concern for you, please know that outpatient treatment is always a viable option. We encourage you to reach out to us without hesitation. For those who proceed with surgery, we are dedicated to supporting your early recovery while minimizing physical strain throughout the process. Patients already visiting us for orthopedics or rehabilitation are also welcome to discuss lifestyle disease or diabetes concerns during the same appointment. We are also happy to see patients currently receiving care at other clinics or hospitals — simply bring your medication record book. Whenever you have questions or feel uncertain about anything, please do not hesitate to speak with a member of our staff.

Basic Information

English Name
Hakodate Orthopedic Clinic

Consultation Hours
09:00-18:00 09:00-13:00

Closed Days
Sundays, Public Holidays

Special Notes
Saturday morning orthopedic consultations are conducted by visiting physicians.

Address
〒041-0802
2-115 Ishikawa-cho, Hakodate, Hokkaido

Map

Access

Goryokaku Station, 40-minute walk

Approximately 25 minutes by car from Hakodate Station on JR Hakodate Main Line

Parking

Yes

Paid: Unknown

Free: 90 spaces

Other

Staff

Staff Count
  • Doctors: 5.4
  • Nurses: 18.5

Facilities

Barrier-free Facilities
Yes

Wheelchair Parking
Yes

Accessible Restroom
Yes

Smoking

No Smoking
Yes

Services

Quality Management

Patient Satisfaction Survey
No





Basic Information

English Name
Minatomachi Hifuka Kikuchi Iin

Consultation Hours
09:00-13:00 14:00-18:00

Closed Days
Thu Sun Public Holidays

Special Notes
Closed in the afternoon on Thursdays and Saturdays.

Address
〒041-0822
39-7, Kameda Minatomachi, Hakodate, Hokkaido

Map

Access

JR Hakodate Line, Goryokaku Station, 30-minute walk

3-minute walk from Higashiko Bus Stop

Parking

Available

Paid: Unknown

Free: 15 spaces

Other

Staff

Staff Count
  • Doctors: 1
  • Nurses: 4

Facilities

Barrier-free Facilities
Available

Wheelchair Parking
Available

Accessible Restroom
Not Available

Smoking

No Smoking
Available

Services

Quality Management

Patient Satisfaction Survey
Not Conducted

Additional Information





Clinic Introduction

Your Trusted Local Physician: From Respiratory Conditions to Comprehensive Health Consultations

Kikyo Internal Medicine Clinic serves as a trusted primary care physician for the local community, offering comprehensive support across a wide range of health concerns. With specialized expertise in respiratory medicine, the clinic provides dedicated care for conditions including asthma, COPD, chronic cough, and hypersensitivity pneumonitis. Additional services include a smoking cessation clinic (covered by health insurance; appointment required), sleep apnea screening with CPAP therapy, and a variety of health checkup programs. Through a doctor’s column written personally by the clinic director, the clinic also actively shares accessible medical information on everyday health topics such as heat stroke and diabetes.

—

Patient-Centered Care Through Evidence-Based Medicine and Community Healthcare Collaboration

The clinic’s guiding philosophy is to “provide care from the patient’s point of view.” Treatment plans are explained carefully and thoroughly until each patient feels fully informed and confident, with all clinical decisions grounded in Evidence-Based Medicine (EBM). The clinic also participates in MedIka, the Southern Hokkaido Regional Healthcare Collaboration System, which maintains a highly secure connection with Hakodate City Hospital. This network enables real-time sharing of test results, treatment histories, and medical imaging data, helping to prevent duplicate prescriptions and unnecessary overtreatment — ensuring patients receive safe, well-coordinated care with complete peace of mind.

—

Office Hours and a Message to Our Patients

Morning reception is open from 8:30 a.m. to 11:30 a.m. (no appointment necessary; patients are seen in order of arrival), and afternoon hours run from 2:00 p.m. to 5:00 p.m. (by appointment only; please call to reserve). On Saturday mornings, reception remains open until noon. The clinic is closed on Sundays, public holidays, and Wednesdays, which are reserved for home visits. Guided by a warm, open-door philosophy — “please feel free to consult us about anything” — the clinic warmly welcomes patients with everyday concerns, whether it is a persistent cough, snoring, excessive daytime sleepiness, or a desire to quit smoking. Do not hesitate to reach out.

Basic Information

English Name
KIKYO CLINIC

Consultation Hours
08:30-12:00 14:00-17:30

Closed Days
Wed Sun Public Holidays

Special Notes
Palliative Care Internal Medicine: Afternoon sessions are by appointment only. Prior reservation is required. Please call us to make an appointment.

Address
〒041-0801
3-30-7 Kikyo, Hakodate City, Hokkaido

Map

Access

Bus/JR (Kikyo Station) 5-minute walk

Parking

Available

Paid: Unknown

Free: 15 spaces

Other

Staff

Staff Count
  • Doctors: 1
  • Nurses: 4

Facilities

Barrier-free Facilities
Available

Wheelchair Parking
Available

Accessible Restroom
Available

Smoking

No Smoking
Available

Services

Quality Management

Patient Satisfaction Survey
Not Conducted





Clinic Introduction

No Appointment Necessary — Extended Hours to Address a Wide Range of Skin Concerns

Alpha Dermatology Clinic welcomes walk-in patients with no appointment required. We are open until 6:00 p.m. on weekdays, excluding Wednesdays, making it convenient to visit on your way home from work. Whether you are dealing with a specific skin condition or have more general skincare questions, we are here to help. Our clinic carries kojic acid ointment, cosmetics formulated with active whitening agents, and retinol-based skincare products, and we are glad to offer personalized guidance for your daily skincare routine. We also support My Number Card health insurance verification and online eligibility confirmation.

—

Fully Accessible Facilities and Attentive Care from a Board-Certified Dermatologist

Our clinic is designed with accessibility in mind. Patients do not need to remove their shoes upon entering, and a through-type elevator with doors on both sides allows wheelchair users to enter and exit without turning around. Wheelchair-accessible restrooms are also available, ensuring a comfortable experience for patients of all abilities. Our director, Dr. Toru Yamada, is a board-certified dermatologist accredited by the Japanese Dermatological Association. Drawing on extensive clinical experience at Kitasato University Hospital and Hakodate Goryokaku Hospital, Dr. Yamada provides thoughtful, thorough consultations — not only for skin conditions, but for a broad range of health concerns as well.

—

Located in Hondori, Hakodate — What to Know Before Your Visit

Our clinic is located on the 2nd floor of Medical Place, 1-chome, Hondori, Hakodate. A total of 15 parking spaces are available between the lot adjacent to the clinic and our secondary parking area. When visiting, please bring your patient registration card, My Number Card, eligibility confirmation document, and any applicable medical benefit certificates. If you are currently receiving prescriptions from another clinic or hospital, please also bring your medication record booklet. Payment is accepted in cash only. All patients are asked to wear a non-woven (surgical) mask while inside the clinic. If you are experiencing symptoms such as fever or cough, please inform our staff before entering.

Basic Information

English Name
Alpha Dermatology Clinic

Consultation Hours
09:00-12:00 14:00-18:00

Closed Days
Wednesday Sunday 1st Wednesday 1st Sunday 2nd Wednesday 2nd Sunday 3rd Wednesday 3rd Sunday 4th Wednesday 4th Sunday 5th Wednesday 5th Sunday Public Holidays

Address
〒041-0851
Hokkaido, Hakodate-shi, 1-7-22 Hondori, Medical Place 2F

Map

Access

Hakodate Bus / Hokuto Loop / Hondori Elementary School-mae bus stop, 0-minute walk

Parking

Available

Paid: 0 spaces

Free: 15 spaces

Other

Staff

Staff Count
  • Doctors: 1
  • Nurses: 2

Facilities

Barrier-free Facilities
Available

Wheelchair Parking
Available

Accessible Restroom
Available

Smoking

No Smoking
Available

Services

Quality Management

Patient Satisfaction Survey
None





Clinic Introduction

A Specialist Clinic Offering Comprehensive Care from Arthritis to Osteoporosis

We provide comprehensive care for a wide range of arthritis-related conditions, including rheumatoid arthritis, connective tissue diseases, degenerative joint disorders, lumbar spine disorders, cervical spine disorders, nerve entrapment syndromes, and osteoporosis. Lower extremity wound care is performed by physicians with more than five years of orthopedic experience who hold certification from the Japanese Society of Foot Care and Podiatric Medicine. We also offer Fracture Liaison Service (FLS) for ongoing post-fracture management, as well as structured guidance and care for pediatric musculoskeletal disorders — supporting patients across all stages of life.

—

Evidence-Based, Structured Treatment Grounded in Conservative Care, with Regional Collaboration

Our practice centers on conservative treatment — including medication and injections — with a policy of minimizing the need for surgical intervention. When surgery is determined to be necessary, we actively coordinate referrals to appropriate facilities. Bone density measurement and in-house laboratory testing for bone turnover markers (P1NP, TRAP-5b) and vitamin D levels enable structured management with treatment efficacy assessments conducted every six months. Our connection to the Donan Medical Information Network (ID-Link) further ensures seamless information sharing with regional general hospitals.

—

Located in Ishikawa-cho, Hakodate, with Telemedicine Services Available

Our clinic is located on the 1st floor of Ishikawa Gakuen-dori Medical Building No. 2 in Ishikawa-cho, Hakodate, Hokkaido. Since April 2022, we have offered telemedicine consultations via Zoom, accessible from both smartphones and computers — a convenient option for patients who have difficulty traveling to the clinic in person. Appointments can be made by phone or by email at dounanrheumati@outlook.jp. If you are experiencing joint pain or have any concerns about your musculoskeletal health, please do not hesitate to reach out to us.

Basic Information

English Name
Dounanriumati Orthpedic Clinic

Consultation Hours
09:00-17:00

Closed Days
Sundays, 1st Sunday, 2nd Sunday, 3rd Sunday, 4th Saturday, 4th Sunday, 5th Sunday, Public Holidays

Address
〒041-0802
350-17 Ishikawa-cho, Hakodate-shi, Hokkaido, Ishikawa Gakuen-dori Medical Building No.2, Unit 1

Map

Access

2-minute walk from Kitamihara Clinic-mae bus stop (Hakodate Bus)

Parking

Available

Paid: Unknown

Free: 12 spaces

Other

Staff

Staff Count
  • Doctors: 1
  • Nurses: 5

Facilities

Barrier-free Facilities
Available

Wheelchair Parking
Available

Accessible Restroom
Available

Smoking

No Smoking
Available

Services

Quality Management

Patient Satisfaction Survey
Not Conducted

Additional Information





Clinic Introduction

A Clinic for Women of All Ages, Supported by an All-Female Team

Shingaki Kana Women’s Clinic is a gynecology clinic where every physician and staff member is a woman. We welcome patients of all ages, from adolescence through menopause. Minors are welcome to visit on their own, and we will never contact a parent, guardian, or school on their behalf. Emergency contraception is available without an appointment. We operate on a fully appointment-based system — online booking is encouraged — to ensure a smooth and stress-free visit. Cashless payment options, including credit cards and electronic money, are also accepted.

—

A Patient-Centered Approach to Healthcare and Our Youth Clinic

We provide thorough, personalized guidance on contraception and reproductive health — including low-dose oral contraceptives, mini-pills, and intrauterine devices — to support women in taking an active role in managing their own health. We actively promote generic prescriptions to help reduce out-of-pocket costs. As a first-of-its-kind initiative in Hokkaido (according to our director’s research), we have established a Youth Clinic, a free consultation service for young people who may find it difficult to discuss concerns about their bodies or sexuality with a parent or guardian. Patient privacy is a cornerstone of our care environment.

—

Conveniently Located in Goryokaku, Hakodate — A Clinic Every Woman Can Rely On

Our clinic is located in Goryokaku-cho, Hakodate, Hokkaido, just a 2-minute walk from the “Goryokaku Hospital Mae” bus stop and a 7-minute walk from the “Goryokaku Koen” streetcar stop, making us easy to reach by public transit. A parking lot with five spaces is available directly in front of the clinic. We accept cashless payment, including credit cards and transit IC cards. With the guiding principle of “Please don’t hesitate to share any concerns with us,” we are committed to creating a welcoming environment where every woman feels comfortable seeking care. Family members and partners are always welcome to accompany patients.

Basic Information

English Name
–

Consultation Hours
09:00-12:00 14:00-17:00 10:00-15:00

Closed Days
Tue Sun Public Holidays

Address
〒040-0001
Hokkaido, Hakodate City, Goryokaku-cho 35-12, Bloommy Goryokaku 1F

Map

Access

Hakodate Bus, Goryokaku Hospital-mae, 2-minute walk

Hakodate City Tram, Goryokaku Koen, 7-minute walk

Parking

Yes

Paid: Unknown

Free: 5 spaces

Other

Staff

Staff Count
  • Doctors: 1
  • Nurses: 2

Facilities

Barrier-free Facilities
Available

Wheelchair Parking
Not Available

Accessible Restroom
Not Available

Smoking

No Smoking
Available

Services

Quality Management

Patient Satisfaction Survey
No

Additional Information