Of course, Japan has excellent doctors in every region, and many of them speak English. However, what matters most when you’re visiting Japan is maximizing your precious time with friends and family—not spending it in waiting rooms.
Why not check out Travelers Hospital? Get appropriate medical care without the worry of long wait times, travel hassles, or prescription complications.
No waiting. No hassle. Just care.
Travelers Hospital – Your 24/7 Medical Concierge in Japan
Healthcare Without Barriers
Feeling unwell in a foreign country? Language barriers making you anxious? Unsure where to go or how to navigate Japan’s healthcare system?
Travelers Hospital is your dedicated medical concierge service, designed exclusively for international visitors to Japan. Access quality healthcare anytime, anywhere—24 hours a day, 365 days a year.
Three Flexible Care Options
1. Telehealth Consultations
From your hotel room to popular tourist spots—connect with a licensed physician instantly via smartphone. Get professional medical advice without leaving your location.
Perfect for: Quick consultations, minor illnesses, follow-up care
2. House Call Service
Too sick to travel? Have young children with you? Our physicians come to you—whether it’s your hotel, Airbnb, or temporary residence. Receive quality care in comfort.
Perfect for: Severe symptoms, families with children, mobility concerns
3. In-Person Clinic Visits
Prefer face-to-face consultations? Visit our modern, welcoming clinic in Shiba-Daimon, Tokyo, for comprehensive medical examinations and treatments.
Perfect for: Detailed examinations, ongoing treatment, peace of mind
Why International Travelers Choose Us
True 24/7 Availability
Midnight fever? Weekend injury? We’re here. No need to worry about Japanese business hours or time zones.
Speak Your Language
Communicate confidently in English, Chinese, and other languages. Describe your symptoms accurately and understand your treatment plan completely.
Lightning-Fast Response
Average response time: just 1 hour from inquiry to appointment confirmation. Because when you’re sick, waiting isn’t an option.
Comprehensive Medical Services
12+ medical specialties under one roof: Internal Medicine, Pediatrics, Dermatology, ENT, Ophthalmology, Dentistry, and more.
Insurance Made Simple
Navigate Japan’s healthcare costs with ease. We provide detailed documentation and support for international travel insurance claims.
Transparent Pricing
No surprise bills. Receive cost estimates before treatment begins, so you can make informed decisions about your care.
Proven Patient Satisfaction
93.1% satisfaction rate—our patients trust us to deliver compassionate, high-quality care when they need it most.
Common Situations We Handle
-
Sudden Illness
Fever, cold, flu symptoms—get diagnosed and treated via telehealth while resting comfortably in your hotel. -
Children’s Health Emergencies
Your child isn’t feeling well? Our pediatricians provide house calls for worried parents. -
Skin Issues
Allergic reactions, insect bites, rashes—quick dermatology consultations and treatment recommendations. -
Dental Emergencies
Toothache ruining your trip? Access emergency dental care without the language barrier. -
Chronic Condition Management
Staying in Japan long-term? Continue your regular medications and monitoring seamlessly. -
Health Concerns & Questions
Worried about symptoms but not sure if you need treatment? Get professional medical advice anytime.
Experience peace of mind during your Japan journey. Quality healthcare is just a message away.
No waiting. No hassle. Just care.
While Travelers Hospital offers 24/7 emergency care and comprehensive English support—making it ideal for urgent situations—we also want to introduce carefully selected clinics in the Niseko area.
These local clinics provide specialized medical services and welcome English-speaking patients. Take your time to explore their services and find the best fit for your needs.
Himawari Clinic Kyougoku
Clinic Introduction
Established in 1937: Over Seven Decades of Community Healthcare Excellence
Himawari Clinic Kyogoku traces its origins to 1937, when it opened as the Kyogoku Village Medical Clinic. For more than seventy years, this institution has served as a trusted pillar of health for the local community, building a distinguished history of dedicated care. Long recognized as the central and foundational medical facility of the region, the clinic underwent a comprehensive restructuring in April 2012, transitioning to its current outpatient clinic format. While embracing this new chapter, it continues to uphold the same unwavering sense of mission that has defined its service from the very beginning.
“Healthcare That Walks Alongside Life” — A Comprehensive Network of Multidisciplinary Collaboration
The clinic’s guiding philosophy is “healthcare that walks alongside life.” In keeping with this principle, the clinic delivers patient care with deep respect for each individual’s daily life, while striving to provide comprehensive support through coordinated partnerships with professionals in the fields of nursing care, public health, social welfare, and education. Its core mission is to supply the medical services essential to maintaining the health of local residents. With this commitment at the heart of its practice, the clinic takes a broad, holistic perspective that extends beyond the boundaries of conventional medicine to support the whole of each patient’s life.
Weekday Hours and Our Pledge to the Community
The clinic is open Monday, Tuesday, Wednesday, and Friday from 9:00 a.m. to 11:30 a.m. and from 2:00 p.m. to 4:30 p.m. On Thursdays, morning hours only are available. The clinic is closed on Saturdays, Sundays, and public holidays. True to the staff’s shared commitment — “We will continue to dedicate ourselves each day to protecting the health of this community” — every member of the team remains sincerely devoted to the well-being of local residents. Should you have any concerns about your health, please do not hesitate to visit us.
Basic Information
316 Kyogoku, Kyogoku-cho, Abuta-gun, Hokkaido
1-minute walk from Kyogoku Bus Terminal
Yes
Paid: Unknown
Free: 22 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1.1
- Nurses: 3.8
Facilities
Smoking
Services
Quality Management
JA Hokkaidoukouseiren Nisekoyouteikouiki Kutchankouseibyouin
Clinic Introduction
A Regional Comprehensive Medical Facility Offering General Medicine and Pediatric Care
JA Hokkaido Kosei-ren Niseko Yotei Regional Kutchan Kosei Hospital is a regional comprehensive medical facility providing both general medicine and pediatric services. The hospital addresses a wide spectrum of health concerns, from fever and cold-like symptoms to the medical needs of children, and offers diagnostic testing for COVID-19 and influenza. With inpatient facilities on site, the hospital is also equipped to conduct pre-admission examinations. From outpatient consultations through to post-admission care, the hospital is dedicated to meeting the diverse and ongoing healthcare needs of the local community.
—
A Separate Fever Clinic with Strict Infection Control Protocols
To reduce the risk of in-hospital transmission, our facility strictly separates the care of febrile patients from that of general patients by both time slot and department. The fever clinic operates on weekday afternoons, with consultations beginning at 2:00 PM and patient registration accepted from 1:00 PM to 2:00 PM. No advance phone call or appointment is required, so patients are welcome to visit without hesitation. Those who are feeling particularly unwell are encouraged to register as early as possible. Our clinical setup prioritizes infection prevention for elderly patients and those at higher risk of severe illness.
—
Closure Schedule and a Word of Gratitude to Our Patients
The hospital is closed on Saturdays, Sundays, public holidays, and during the year-end and New Year period (December 30 through January 3). As consultation hours differ by department, patients are encouraged to review the consultation schedule in advance of their visit. We continue to ask all visitors to wear a mask throughout the facility, in consideration of elderly patients and others who are at elevated risk of infection. With sincere appreciation for the ongoing cooperation and understanding of our patients, we remain committed to fostering an environment where everyone can seek care with confidence and peace of mind.
Basic Information
Hokkaido Abuta-gun Kutchan-cho Kita 4-jo Higashi 1-chome 2-banchi
Alight at Kutchan Station on the JR Hakodate Main Line, approximately 15 minutes on foot
Available
Paid: Unknown
Free: 150 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 32.6
- Nurses: 142
Facilities
Smoking
Services
Quality Management
TOYA FAMILY CLINIC
Clinic Introduction
24-Hour Online Check-In and Email Notifications to Minimize Your Wait
Toya Family Clinic offers a 24-hour online check-in system with a queue-based reservation model, allowing patients to secure their place in line at any time from their smartphone. Morning slots are available for same-day registration beginning at 6:00 a.m., and afternoon slots open at 10:30 a.m. When your turn is five patients away, you will automatically receive an email notification, so you can time your arrival and avoid unnecessary waiting. Saturday morning hours are also available from 9:00 a.m. to 12:30 p.m.
In-Car Consultations and Online Pre-Screening: Prioritizing Infection Control and Patient Convenience
As an infection control measure, patients presenting with cold or flu symptoms, or those who have recovered from COVID-19 within the past month, will be seen in their vehicle rather than inside the clinic. This approach allows us to provide necessary medical care while minimizing the risk of in-facility transmission. Our online pre-screening system further shortens the time from check-in to consultation. The clinic’s vaccine management and scheduling system also includes a feature that automatically identifies vaccines for which a patient is eligible, based on the immunization history recorded in their Maternal and Child Health Handbook.
A Smooth Visit Starts with Advance Preparation and Your Cooperation with Our Infection Control Policy
We ask for your cooperation with a few steps before your visit. Completing the online medical questionnaire prior to arrival will help reduce the time between check-in and your consultation. For children in middle school or younger, please check their current weight beforehand, as it is needed to calculate appropriate medication dosages. When coming in for vaccinations, please bring your Maternal and Child Health Handbook along with the pre-vaccination screening form. Please note that inoculations cannot be administered without these documents, so we kindly ask that you prepare them before your visit.
Basic Information
43-12 Izumi, Toyako-cho, Abuta-gun, Hokkaido
Toya Station 30-minute walk
Yes
Paid: Unknown
Free: 20 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
- Nurses: 2
Facilities
Smoking
Services
Quality Management
Touyako Onsen Clinic
Clinic Introduction
A Social Medical Corporation Clinic Walking Alongside the Community
Jikei-kai Toya Lake Onsen Clinic, operated by a nonprofit social medical corporation, has long served the healthcare and welfare needs of the local community. Guided by a steadfast commitment to “walking alongside the community,” the clinic continues to support the health of local residents. The clinic has also been proactive in sharing information with patients and community members, publishing a quarterly newsletter from the winter 2013 issue through the summer 2025 issue — a sustained effort spanning approximately 12 years.
—
Connecting Life and Heart — Sincere, High-Quality Medical and Welfare Care
The clinic’s founding philosophy is expressed in its mission: “We connect life and heart, providing sincere and high-quality care that supports both medicine and welfare.” Rather than limiting its focus to physical treatment, the clinic places great importance on attending with compassion to the emotional well-being of each patient. As reflected in the phrase “supportive medicine,” the care provided extends beyond treatment alone to encompass support for daily living and welfare needs — delivering an integrated approach where medical care and social welfare work as one.
—
A Community Healthcare Hub Rooted in Toya Lake Onsen
Located in the Toya Lake Onsen area of Hokkaido, this clinic continues its journey as a trusted hub for community-based medicine and welfare. As a social medical corporation, it remains deeply committed to engaging with the “life and heart” of every individual patient while walking hand in hand with the residents of the surrounding community. For information on directions and clinic services, please visit the official website. We warmly welcome your inquiries.
Basic Information
69-1 Toyako Onsen, Toyako-cho, Abuta-gun, Hokkaido
1. 10-minute walk from Donan Bus “Toyako Onsen Terminal”.
Available
Paid: Unknown
Free: Unknown
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
- Nurses: 1
Facilities
Smoking
Services
Quality Management
Niseko internatiol clinic
Clinic Introduction
A Resort Clinic Renowned for International Patient Care and Sports Injury Treatment
Located in the Hirafu area of Niseko Resort and established in 2017, this internationally oriented clinic treats more than 6,000 foreign patients each winter season, welcoming visitors from over 55 countries. English- and Chinese-speaking staff are available at all times, and the clinic is fully equipped to prepare English-language medical reports for travel insurance claims. With extensive experience in treating ski and snowboard injuries, the clinic sees approximately 400 patients with anterior cruciate ligament (ACL) injuries in a single season alone.
—
A Three-Location Network Grounded in Five Core Principles, with Comprehensive On-Site Clinical Facilities
Guided by five founding principles — including “Always by your side” and “For everyone, for everything” — the clinic delivers inclusive, comprehensive primary care to patients of all ages, from newborns to the elderly, regardless of nationality or language. In addition to the main clinic, services are provided at Mountain Clinic Hirafu, situated on the ski slopes, and at the Wellness Center, which specializes in rehabilitation and fitness — forming a three-location network in total. On-site diagnostic capabilities include blood tests, X-ray imaging, and ultrasound examinations. The clinic also offers patient transport via a dedicated medical van and mobile intravenous infusion services upon request.
—
Accessible Care Through Online Booking, Telemedicine, and Mobile Health Services
In addition to online appointment booking and telemedicine consultations, the clinic provides mobile intravenous infusion services delivered directly to hotels and private residences, ensuring that patients can receive quality care with ease even while traveling. Whether you are dealing with a minor everyday health concern, a sudden sports injury, or are simply unsure which type of specialist to see, the clinic is ready to assist across a broad range of medical needs. Sustained by the gratitude of those it serves, the clinic continues to be a dependable healthcare partner — for the people who call this community home and for all who come to visit.
Basic Information
Hokkaido, Abuta-gun, Kutchan-cho, Niseko Hirafu 5-jo 3-chome, 7-1
JR Kutchan Station, 80 min walk
Niseko Bus / Donan Bus, alight at Midtown Niseko, then walk
Available
Paid: Unknown
Free: 8 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1.5
- Nurses: 4.5
Facilities
Smoking