Of course, Japan has excellent doctors in every region, and many of them speak English. However, what matters most when you’re visiting Japan is maximizing your precious time with friends and family—not spending it in waiting rooms.

Why not check out Travelers Hospital? Get appropriate medical care without the worry of long wait times, travel hassles, or prescription complications.


Travelers Hospital

No waiting. No hassle. Just care.

Travelers Hospital – Your Medical Concierge in Japan

Healthcare Without Barriers

Feeling unwell in a foreign country? Language barriers making you anxious? Unsure where to go or how to navigate Japan’s healthcare system?

Travelers Hospital is your dedicated medical concierge service, designed exclusively for international visitors to Japan.

Three Flexible Care Options

1. Telehealth Consultations

From your hotel room to popular tourist spots—connect with a licensed physician instantly via smartphone. Get professional medical advice without leaving your location.

Perfect for: Quick consultations, minor illnesses, follow-up care

2. House Call Service

Too sick to travel? Have young children with you? Our physicians come to you—whether it’s your hotel, Airbnb, or temporary residence. Receive quality care in comfort.

Perfect for: Severe symptoms, families with children, mobility concerns

3. In-Person Clinic Visits

Prefer face-to-face consultations? Visit our modern, welcoming clinic in Shiba-Daimon, Tokyo, for comprehensive medical examinations and treatments.

Perfect for: Detailed examinations, ongoing treatment, peace of mind

Why International Travelers Choose Us

Speak Your Language

Communicate confidently in English, Chinese, and other languages. Describe your symptoms accurately and understand your treatment plan completely.

Lightning-Fast Response

Average response time: just 1 hour from inquiry to appointment confirmation. Because when you’re sick, waiting isn’t an option.

Comprehensive Medical Services

12+ medical specialties under one roof: Internal Medicine, Pediatrics, Dermatology, ENT, Ophthalmology, Dentistry, and more.

Insurance Made Simple

Navigate Japan’s healthcare costs with ease. We provide detailed documentation and support for international travel insurance claims.

Transparent Pricing

No surprise bills. Receive cost estimates before treatment begins, so you can make informed decisions about your care.

Proven Patient Satisfaction

93.1% satisfaction rate—our patients trust us to deliver compassionate, high-quality care when they need it most.

Common Situations We Handle

  • ✦

    Sudden Illness
    Fever, cold, flu symptoms—get diagnosed and treated via telehealth while resting comfortably in your hotel.
  • ✦

    Children’s Health Emergencies
    Your child isn’t feeling well? Our pediatricians provide house calls for worried parents.
  • ✦

    Skin Issues
    Allergic reactions, insect bites, rashes—quick dermatology consultations and treatment recommendations.
  • ✦

    Dental Emergencies
    Toothache ruining your trip? Access emergency dental care without the language barrier.
  • ✦

    Chronic Condition Management
    Staying in Japan long-term? Continue your regular medications and monitoring seamlessly.
  • ✦

    Health Concerns & Questions
    Worried about symptoms but not sure if you need treatment? Get professional medical advice anytime.

Experience peace of mind during your Japan journey. Quality healthcare is just a message away.


Travelers Hospital

No waiting. No hassle. Just care.

While Travelers Hospital offers emergency care and comprehensive English support—making it ideal for urgent situations—we also want to introduce carefully selected clinics in the Ueda area.

These local clinics provide specialized medical services and welcome English-speaking patients. Take your time to explore their services and find the best fit for your needs.

Clinic Introduction

A Core Hospital with a Robust Regional Healthcare Network and a Robot-Assisted Surgery Center

Designated as both a Regional Medical Support Hospital and a referral-priority institution, this hospital serves as the central hub for healthcare coordination throughout the Ueda region. The facility houses multiple specialized centers to meet a broad spectrum of patient needs: a Robot-Assisted Surgery Center for advanced surgical interventions, an Outpatient Treatment Center to support patients undergoing ongoing ambulatory therapy, and a Cancer Consultation and Support Center offering expert guidance to patients with cancer and their families. A dedicated Clinical Trials Promotion Office has also been established, underscoring the hospital’s active engagement in clinical research and investigational studies.

A Comprehensive Care System Grounded in Multidisciplinary Teamwork and a Rigorous Commitment to Patient Safety

An independent Patient Safety Management Division oversees systematic, organization-wide safety protocols, ensuring that safety remains a foundational priority at every level of care. Clinical support departments spanning nursing, pharmacy, laboratory medicine, radiology, rehabilitation, and nutrition management are fully integrated into daily operations, enabling the delivery of true team-based care. The hospital regularly convenes Palliative Care Regional Collaboration Conferences to strengthen coordinated end-of-life care in partnership with local healthcare providers. Downstream care coordination with community medical institutions is also prioritized, ensuring seamless and well-supported transitions of care for every patient.

A Hospital Dedicated to Community Health Education and Active Public Outreach

To promote the health and well-being of local residents, the hospital hosts a diverse range of community events throughout the year, including the “Ikigai Health Fair,” the “Ueda Regional Cancer Public Lecture Series,” and the annual Hospital Festival. Health promotion activities are also brought directly to local commercial venues, ensuring that valuable health information reaches as many people as possible. Through its official YouTube channel, the hospital continuously shares recordings of public lectures and up-to-date health information, fulfilling its commitment to being a trusted and approachable healthcare partner deeply rooted in the life of the community it serves.

Basic Information

English Name
Shinshu Ueda Medical Center

Consultation Hours
08:30-17:00

Closed Days
Sat Sun Public Holidays January 1 January 2 January 3

Address
〒386-8610
1-27-21 Midorigaoka, Ueda City, Nagano Prefecture

Map

Access

JR Hokuriku Shinkansen / Shinano Railway / Ueda Dentetsu Bessho Line, Ueda Station, 30-minute walk

Parking

Available

Paid: 348 spaces

Free: 0 spaces

Other

Staff

Staff Count
  • Doctors: 88.23
  • Nurses: 327.67

Facilities

Barrier-free Facilities
Available

Wheelchair Parking
Available

Accessible Restroom
Available

Smoking

No Smoking
Available

Services

Quality Management

Patient Satisfaction Survey
Yes

Results Available
Yes

Additional Information





Clinic Introduction

Open Every Day of the Year — A Multi-Specialty Hospital at the Heart of Community Healthcare

Maruko Central Hospital offers outpatient consultations every day of the year, including Sundays, public holidays, and the year-end/New Year period, with physicians available across a wide range of specialties. These include internal medicine, general surgery, neurosurgery, orthopedic surgery, pediatrics, ophthalmology, dental and oral surgery, dermatology, plastic and reconstructive surgery, and hepatology. The hospital holds accreditation from the Japan Council for Quality Health Care (3rd Generation: Ver3.0) as well as certification as an accredited health screening facility, and is registered as a Home Care Support Hospital. A second opinion clinic and a nutrition and frailty clinic are also available.

—

A Healing Environment Guided by a Mission to Foster Community Well-Being

Committed to the mission of “contributing to the well-being of our community through the provision of high-quality medical care,” the hospital takes an active role in disease prevention and health promotion through initiatives such as employing certified infection control nurses and hosting public health lectures open to local residents. The ninth floor is home to a restaurant named “Weisshorn,” and considerable attention has been given to the overall healing environment, with a rose garden, a gallery space, and live piano performances at the hospital entrance. An online pre-consultation system was introduced in May 2024.

—

A Community-Rooted Hospital in Nakamaru, Ueda City, with a Bus Stop Right on the Premises

Situated at 1771-1 Nakamaru, Ueda City, Nagano Prefecture, the hospital has a dedicated bus stop — “Chuo Byoin-mae” (Central Hospital) — located directly on the premises, served by both Chikuma Bus and JR Bus lines. Demand-responsive transit services are also available, making the hospital highly accessible by public transportation. Multiple EV rapid chargers are installed on-site. The hospital fosters trust with the local community by sharing health information through YouTube and social media, and by publicly disclosing the results of patient satisfaction surveys. Chinese-speaking staff members are also available to assist patients.

Basic Information

English Name
Maruko Central Hospital

Consultation Hours
09:00-12:00 14:00-17:00

Closed Days
Sunday 1st Sunday 2nd Sunday 3rd Sunday 4th Sunday 5th Sunday Public Holidays January 1, January 2, January 3,

Special Notes
Reception hours and consultation hours vary by department. Please check the website or call in advance.

Address
〒386-0405
1771-1 Nakamaruko, Ueda City, Nagano Prefecture

Map

Access

Shinano Railway Oya Station

5km from Shinano Railway Oya Station, approximately 10 minutes by car

Parking

Available

Paid: 250 spaces

Free: Unknown

Other

Staff

Staff Count
  • Doctors: 26.6
  • Nurses: 111.5

Facilities

Barrier-free Facilities
Available

Wheelchair Parking
Available

Accessible Restroom
Available

Smoking

No Smoking
Available

Services

Quality Management

Patient Satisfaction Survey
Yes

Results Available
Yes

Additional Information





Clinic Introduction

A Community-Based Clinic Specializing in Gynecology and Obstetrics

Uedahara Ladies & Maternity Clinic is a gynecology and obstetrics specialty clinic located in Ueda City, Nagano Prefecture. A morning appointment system is in place for infertility consultations and first-time visits in designated specialty areas, ensuring that each patient receives attentive, individualized care. The clinic also serves as an affiliated facility of the Ueda City Sick and Recovering Child Care Center, providing medical oversight for children in the recovery phase of illness and supporting working parents in balancing their professional and caregiving responsibilities — playing an integral role in promoting the health of the wider community.

—

A Patient-Centered Care Environment Through Appointment-Based Scheduling and Healthcare Digital Transformation

Morning consultations operate on an appointment basis, allowing patients to plan their visits with confidence. The clinic has introduced online confirmation systems and other healthcare digital transformation (DX) initiatives to provide a more convenient and accessible patient experience. Afternoon consultations are available on Mondays, Thursdays, and Fridays; patients are encouraged to confirm availability in advance through the clinic’s pre-visit guidance. Please note that certain procedures may be scheduled for the day following the initial consultation.

—

Access and Appointment Information for Our Ueda City, Nagano Location

The clinic is located at 455-1 Ueda, Ueda City, Nagano Prefecture. For inquiries, please contact us by phone at 0268-26-3511. Morning reception hours are from 9:00 a.m. to 11:30 a.m. The clinic is closed on Saturdays and Sundays. Minor patients are required to present a Certificate of Guardianship for Minors at the time of their visit. Please be advised that without this document, the consultation will be provided on a self-pay basis. We strongly encourage patients to confirm this requirement prior to scheduling an appointment.

Basic Information

English Name
Uedahara Ladys and Maternity Clinic

Consultation Hours
09:00-11:30

Closed Days
Thursday 1st Thursday 2nd Thursday 3rd Thursday 4th Thursday 5th Thursday Public Holidays January 1 January 2 January 3 August 12 August 13 August 14 August 15 August 16

Address
〒386-1102
455-1 Uedahara, Ueda City, Nagano Prefecture

Map

Access

Ueda Kotsu Bessho Line, Uedahara Station, 5-minute walk

From JR Shinkansen ‘Ueda Station’, take the Ueda Kotsu Bessho Line to ‘Uedahara Station’, then a 5-minute walk

Parking

Available

Paid: 0 spaces

Free: 20 spaces

Other

Staff

Staff Count
  • Doctors: 2
  • Nurses: 5

Facilities

Barrier-free Facilities
Available

Wheelchair Parking
Not Available

Accessible Restroom
Not Available

Smoking

No Smoking
Available

Services

Quality Management

Patient Satisfaction Survey
Not Available

Additional Information





Clinic Introduction

Comprehensive Diagnostic Capabilities: Chest X-Ray and Allergy Testing

Kosato Clinic offers specialized diagnostic services for respiratory conditions and allergies. Chest X-rays are performed in both anteroposterior and lateral projections, enabling diagnosis across a broad spectrum of respiratory diseases including pulmonary tuberculosis, lung cancer, pneumoconiosis, and bronchial disorders. For allergy testing, the clinic goes beyond simple allergen identification to assess disease severity and clinical status, providing a thorough, multidimensional evaluation of each patient’s condition.

—

Advanced Diagnostic Equipment and Online Appointment Booking

Our clinic is equipped with chest X-ray imaging facilities capable of both anteroposterior and lateral projections, as well as dedicated allergy testing equipment. We have also implemented an online appointment booking system, allowing patients to schedule visits conveniently via the internet for most presenting concerns. We remain committed to rigorous infection control practices while continuing to provide care, ensuring that every patient can visit with confidence and peace of mind.

—

Personalized Guidance to Help Every Patient Receive the Right Care

Patients experiencing cold-like symptoms such as fever or cough are kindly asked to contact us by phone rather than using the online booking system, in consideration of the risk of in-clinic transmission. Through a direct phone consultation, our staff will assess each patient’s individual circumstances and provide tailored guidance on the most appropriate way to receive care. Having resumed full clinical services following the period of heightened COVID-19 precautions, we continue to uphold thorough infection control measures as we welcome all patients to our clinic.

Basic Information

English Name
Kosato Clinic

Consultation Hours
08:30-12:30 15:00-18:30 08:00-12:30

Closed Days
Thu, Sun, Public Holidays, Jan 1, Jan 2, Jan 3, Aug 14, Aug 15, Aug 16

Address
〒386-0005
Nagano Prefecture Ueda City Kosato 1926-17

Map

Parking

Available

Paid: Unknown

Free: 40 spaces

Other

Staff

Staff Count
  • Doctors: 2
  • Nurses: 7

Facilities

Barrier-free Facilities
Available

Wheelchair Parking
Not Available

Accessible Restroom
Not Available

Smoking

No Smoking
Available

Services

Quality Management

Patient Satisfaction Survey
Not Available

Additional Information





Clinic Introduction

Regular Dementia Supporter Training Courses for the Community

Ikedakai Medical Corporation Sugadaira Kogen Clinic regularly holds dementia supporter training courses for local residents. These sessions are designed to foster a deeper, accurate understanding of dementia and to extend a network of support throughout the community. Courses are scheduled for February and July 2025, continuing this ongoing commitment. By sharing the clinic’s medical expertise with the broader community, the clinic actively contributes to building a neighborhood where residents can look out for one another.

COVID-19 Vaccination Services and Coordination with Affiliated Facilities

The clinic administers COVID-19 vaccinations as part of its ongoing efforts to protect the health of local residents from an infectious disease prevention standpoint. As a member of Ikedakai Medical Corporation, the clinic maintains a coordinated care system with affiliated facilities, including Kurosawa Hospital, enabling it to address a wide range of patient needs. The clinic remains committed to delivering consistent, reliable medical services so that every member of the community can seek care with confidence.

Building a Team Dedicated to Supporting Community-Based Medicine

Sugadaira Kogen Clinic places considerable emphasis on recruiting and developing its staff to ensure the sustained delivery of high-quality community healthcare. In January 2025, the clinic relaunched its recruitment website as part of strengthened efforts to attract new healthcare professionals. Alongside its dementia support initiatives and infectious disease prevention measures, the clinic continues to work toward providing compassionate, patient-centered care that truly responds to the needs of the local community.

Basic Information

English Name
Sugadaira Kogen Clinic

Consultation Hours
09:00-12:00 14:00-17:30 15:00-17:00

Closed Days
Tue Thu Sat Sun 1st Tuesday 1st Thursday 1st Saturday 1st Sunday 2nd Tuesday 2nd Thursday 2nd Saturday 2nd Sunday 3rd Tuesday 3rd Thursday 3rd Saturday 3rd Sunday 4th Tuesday 4th Thursday 4th Saturday 4th Sunday 5th Tuesday 5th Thursday 5th Saturday 5th Sunday Public Holidays The clinic may open on consecutive days during summer and winter seasons depending on demand. The period is determined by physician availability and staff scheduling. Decisions are communicated to the tourism association.

Special Notes
The above applies to regular consultation hours; however, during summer (mid-July to late August) and winter (late December to late March), consultations may be held Monday through Saturday from 09:00-12:00 and 14:00-17:30. (Please inquire about consultation days.)

Address
〒386-2204
1223 Sugadaira Kogen, Ueda City, Nagano Prefecture

Map

Access

60 minutes by bus from Ueda Station. Alight at Kokusai Resort Center Mae. Located inside Kokusai Resort Center.

Parking

Available

Paid: Unknown

Free: 40 spaces

Other

Staff

Staff Count
  • Doctors: 1
  • Nurses: 1

Facilities

Barrier-free Facilities
Available

Wheelchair Parking
Not Available

Accessible Restroom
Not Available

Smoking

No Smoking
Available

Services

Quality Management

Patient Satisfaction Survey
Not Conducted





Clinic Introduction

A Community Clinic That Regularly Hosts Dementia Supporter Training Courses

Sanada Clinic regularly organizes Dementia Supporter Training Courses for local residents. Sessions are scheduled for February and July 2025, reflecting the clinic’s ongoing commitment to fostering a deeper understanding of dementia and expanding a network of support throughout the community. The clinic places great importance on creating an environment where residents can learn about dementia and look out for one another. For details on upcoming courses, please visit the official website.

—

Supporting Community Healthcare Through Vaccination Services and Hospital Collaboration

Sanada Clinic provides COVID-19 vaccination services, supporting the health of local residents from a preventive medicine standpoint. The clinic has an established connection with Kurosawa Hospital, ensuring a collaborative framework with other medical institutions when the need arises. For inquiries regarding vaccinations or consultations, please do not hesitate to contact the clinic directly.

—

Please Contact the Clinic for Details on Access and Medical Services

For information on office hours, directions, and how to book an appointment, please visit the official Sanada Clinic website or contact the clinic directly. From hosting Dementia Supporter Training Courses to offering vaccination services, Sanada Clinic continues to pursue initiatives that are closely attuned to the needs of the local community. Should you have any questions, please feel free to reach out at any time.

—

Note: Due to the limited information available on the official website, details regarding the clinic’s medical philosophy, physician profile, facilities, and location could not be included. To create a more comprehensive introduction, it is recommended to gather additional information from the clinic’s service guide and physician profile pages.

Basic Information

English Name
Sanada Clinic

Consultation Hours
09:00-12:30 14:00-17:30

Closed Days
Saturday Sunday 1st Saturday 1st Sunday 2nd Saturday 2nd Sunday 3rd Saturday 3rd Sunday 4th Saturday 4th Sunday 5th Saturday 5th Sunday Public Holidays January 1 January 2 January 3

Address
〒386-2201
3908-1 Naga, Sanada-machi, Ueda City, Nagano Prefecture

Map

Access

30 minutes by Ueda Dentetsu bus bound for Sanada/Sugadaira from Ueda Station. 3-minute walk from Naga Elementary School-mae bus stop.

Parking

Available

Paid: 0 spaces

Free: 10 spaces

Other

Staff

Staff Count
  • Doctors: 1.6
  • Nurses: 2

Facilities

Barrier-free Facilities
Available

Wheelchair Parking
Available

Accessible Restroom
Available

Smoking

No Smoking
Available

Services

Quality Management

Patient Satisfaction Survey
Not Conducted

Additional Information





Clinic Introduction

A Note Regarding the Clinic Profile Requested

The information provided for this request does not include official website content for Ikuta Ear, Nose and Throat Clinic. The source URL returned a 404 error, and no data was retrievable for any category, including the clinic’s features, treatment philosophy, or access information.

Information Not Available

Please refer to the official website for details.

Information Not Available

Please refer to the official website for details.

Basic Information

English Name
Ikuta Jibika

Consultation Hours
09:00-12:00 15:00-18:00

Closed Days
Thu Sun Public Holidays Jan 1 Jan 2 Jan 3 Aug 14 Aug 15 Aug 16

Address
〒386-0411
3752-1 Ikuta, Ueda, Nagano

Map

Access

Shinano Railway, Oya Station, 30-minute walk

8-minute walk from Chikuma Bus Nagase Yodairiguchi Bus Stop

Parking

Available

Paid: 0 spaces

Free: 30 spaces

Other

Staff

Staff Count
  • Doctors: 1
  • Nurses: 0.5

Facilities

Barrier-free Facilities
Available

Wheelchair Parking
Available

Accessible Restroom
Not Available

Smoking

No Smoking
Available

Services

Quality Management

Patient Satisfaction Survey
Not Available

Additional Information





Clinic Introduction

Dermatology Clinic in Ueda City, Nagano Prefecture

Akiwa Dermatology Clinic is a dermatology practice established in Ueda City, Nagano Prefecture, operating as a certified medical corporation. The clinic is committed to addressing the diverse skin concerns of patients throughout the local community.

Basic Information

English Name
Akiwa-Hifuka

Consultation Hours
09:00-12:00 15:00-18:00

Closed Days
Sunday, 1st Sunday, 2nd Sunday, 3rd Sunday, 4th Sunday, 5th Sunday, Public Holidays, January 1, January 2, January 3, August 14, August 15, August 16

Address
〒386-0041
310-15 Akiwa, Ueda City, Nagano Prefecture

Map

Access

Chikuma Bus, Bus Stop ‘Shimo-Akiwa’, 2-minute walk

Parking

Available

Paid: Unknown

Free: 35 spaces

Other

Staff

Staff Count
  • Doctors: 2
  • Nurses: 2.2

Facilities

Barrier-free Facilities
Available

Wheelchair Parking
Not Available

Accessible Restroom
Not Available

Smoking

No Smoking
Available

Services

Quality Management

Patient Satisfaction Survey
No

Additional Information





Clinic Introduction

Comprehensive Care Across Orthopedics and Internal Medicine, Delivered by Specialist Physicians and a Multidisciplinary Team

One of the clinic’s defining strengths is its ability to provide care across three distinct specialties — orthopedic surgery, internal medicine, and respiratory medicine — all under one roof. Under the guidance of experienced specialist physicians, physical therapists, judo therapists (judotherapy practitioners), and athletic trainers work in close collaboration to support each patient from multiple angles. For refractory pain conditions, the clinic offers advanced pain management modalities including extracorporeal shock wave therapy (ESWT) and intra-arterial injection therapy, as well as ultrasound-guided injections for precise, targeted treatment. Outpatient consultations by specialists from affiliated hospitals are also available, enabling the clinic to address a broad spectrum of complex and specialized conditions.

—

A Community-Based Primary Care Clinic Committed to Early Recovery, Backed by Comprehensive Diagnostic and Treatment Facilities

Guided by the philosophy of serving as a trusted, community-rooted primary care clinic, the clinic sets early pain relief and prompt return to daily activities as its core clinical objectives. The facility is equipped with a full range of diagnostic technology, including X-ray, ultrasound (echography), and dual-energy X-ray absorptiometry (DEXA) for bone density assessment. Extracorporeal shock wave therapy and intra-arterial injection treatment systems are also on-site, enabling specialized management of intractable pain. The clinic offers comprehensive return-to-function support through individualized rehabilitation sessions led by physical therapists and judo therapists, complemented by structured exercise guidance at its affiliated training facility.

—

Online Appointment Booking and Pre-Visit Medical Questionnaires Make Every Visit Convenient and Accessible

The clinic has introduced online appointment booking and digital pre-visit questionnaires, allowing patients to complete intake procedures smoothly before arriving. Cashless payment options — including credit cards and electronic money — are also accepted, making routine visits more convenient. Patients presenting with fever are assessed in a dedicated separate examination room with a distinct patient flow from the general clinic area, ensuring a safe environment for those concerned about their health status. The clinic provides robust support for patients returning to everyday life or competitive sports, and is committed to promoting the long-term health and well-being of the local community.

Basic Information

English Name
Ueda Seikeigekanaika

Consultation Hours
09:00-12:00 14:30-18:00

Closed Days
Sunday 1st Sunday 2nd Sunday 3rd Sunday 4th Sunday 5th Sunday Holidays January 1 January 2 January 3 August 13 August 14 August 15

Address
〒386-0018
2-15-16 Tokida, Ueda City, Nagano Prefecture

Map

Access

Shinano Railway, Ueda Station, 15-minute walk

Train: 15-minute walk from JR Ueda Station; Car: 10 minutes from Ueda IC

Parking

Available

Paid: 0 spaces

Free: 45 spaces

Other

Staff

Staff Count
  • Doctors: 3.5
  • Nurses: 2.5

Facilities

Barrier-free Facilities
Available

Wheelchair Parking
Available

Accessible Restroom
Available

Smoking

No Smoking
Available

Services

Quality Management

Patient Satisfaction Survey
Not Available

Additional Information