About us
CLINIC TEN SHIBUYA provides primary care services, including internal medicine, urology, and dermatology. We are honored to have received a Google rating of 4.6 based on over 1,000 patient reviews.
Our clinic offers outpatient consultations for travelers experiencing sudden illness while visiting Japan. This service is available by appointment only and is entirely self-paid. Consultation and prescription fees are charged at fixed rates, as outlined below. Please note that this service is not available to those with a valid Japanese health insurance card. Patients with Japanese health insurance are kindly requested to book a regular appointment via our official LINE account. (click here)
As traveler consultations are scheduled between regular appointments, waiting times may range from one to two hours. We appreciate your understanding.
Please note that this service is provided in English only. We regret that we are unable to accommodate patients who speak other languages.
| Language | English only |
| Medical Hours | We regularly open Monday to Saturday, 10:00-17:00 (except 13:00-14:00). |
| Payments | ・Credit cards: Visa, Mastercard, Amex, JCB, Diners Club, and Discover ・E-money: QUICPay, iD, and transportation IC cards (such as SUICA, and ICOCA) ・QR code: Alipay+, WeChat Pay ※ We do not accept cash. |
| Location | Nichiei Building 2F, 2-20-12, Shibuya ,Shibuya Ward, Tokyo |
Notice
Please review the following before your visit:
- All treatments provided here are private medical care. Japanese health insurance is not accepted, except for overseas travel insurance for visitors. Please register and make your reservation via LINE (click here)
- We operate by appointment only. Due to our electronic medical record system, each reservation must be made for one person only. One appointment cannot cover multiple family members or groups.
- If you need a certificate in a specific format, please be sure to bring it with you when you visit. We do not issue receipts retroactively.
- After your reservation is confirmed, please complete the pre-consultation questionnaire.
- Consultations are provided in English by our physician; however, please note that our reception and nursing staff do not speak English.
Reservation
Price (Private medical care)
Total Medical Consultation: ¥55,000 (tax included)
This service is a comprehensive package that includes the consultation, prescription, medical certificate, and basic examinations and procedures.
※Please note:
– Medications charged separately at the pharmacy
– For cancellations made up to three hours before the scheduled appointment time, a fee of 50% will be applied.
– For cancellations made less than three hours before the scheduled appointment time, a fee of 100% will be applied.
– If you arrive late for your appointment, we may be unable to proceed with the consultation. In such cases, a fee of 100% will be applied.
Option (tax included)
Referral letter: 11,000 yen
Reservation
1.New member registration
1.New member registration
Click on the “Click Here” button to begin registration.A verification email with a code will be sent to the address you provide. Follow the instructions to complete your verification.
2.Profile registration
2.Profile registration
Enter your profile information to complete account registration.
3.Selecting a date and time
3.Selecting a date and time
Available appointment slots will be marked with a circle (〇). Select your preferred time and confirm your booking. Once your appointment is confirmed, complete the pre-consultation questionnaire.
4.Visit our clinic
4.Visit our clinic
Upon arrival, go up to the 2nd floor and give your name at the reception desk. Please note that if you are late for your appointment, you may have to wait longer than usual. You will receive written instructions from reception. Please read them and wait on the chairs near the entrance. When your consultation is ready, the doctor will come to meet you.
Reservation
Director
NORIAKI L. SANTO
NORIAKI L. SANTO
Dr. Santo graduated from the School of Medicine, University of Tsukuba, where he received the President’s Award and participated in a government-sponsored study program in the United States.
He began his career in the Department of Urology at the National Hospital Organization Tokyo Medical Center, later serving as Assistant Professor in the Department of Urologic Oncology at Saitama Medical University International Medical Center, and completing the Harvard University ICRT Program Japan.
He is currently a Research Fellow at the Clinical Research Center of Tokyo Medical Center.
Qualifications:
– Board-certified in urology
– da Vinci Console Surgeon
– Alumnus, Harvard University
– Alumnus, Massachusetts Institute of Technology Bootcamp
Professional Affiliations:
– Japanese Urological Association
– Japanese Society for Infectious Diseases
– Infectious Diseases Society of America
Inquiry
IIf you have any questions, please contact us by email at ” support@clinicten.jp” .
Alternatively, you can contact us via WhatsApp (QR code below) to inquire about your reservation.
Please note that it may take some time for us to respond to your inquiry.