Of course, Japan has excellent doctors in every region, and many of them speak English. However, what matters most when you’re visiting Japan is maximizing your precious time with friends and family—not spending it in waiting rooms.
Why not check out Travelers Hospital? Get appropriate medical care without the worry of long wait times, travel hassles, or prescription complications.
No waiting. No hassle. Just care.
Travelers Hospital – Your 24/7 Medical Concierge in Japan
Healthcare Without Barriers
Feeling unwell in a foreign country? Language barriers making you anxious? Unsure where to go or how to navigate Japan’s healthcare system?
Travelers Hospital is your dedicated medical concierge service, designed exclusively for international visitors to Japan. Access quality healthcare anytime, anywhere—24 hours a day, 365 days a year.
Three Flexible Care Options
1. Telehealth Consultations
From your hotel room to popular tourist spots—connect with a licensed physician instantly via smartphone. Get professional medical advice without leaving your location.
Perfect for: Quick consultations, minor illnesses, follow-up care
2. House Call Service
Too sick to travel? Have young children with you? Our physicians come to you—whether it’s your hotel, Airbnb, or temporary residence. Receive quality care in comfort.
Perfect for: Severe symptoms, families with children, mobility concerns
3. In-Person Clinic Visits
Prefer face-to-face consultations? Visit our modern, welcoming clinic in Shiba-Daimon, Tokyo, for comprehensive medical examinations and treatments.
Perfect for: Detailed examinations, ongoing treatment, peace of mind
Why International Travelers Choose Us
True 24/7 Availability
Midnight fever? Weekend injury? We’re here. No need to worry about Japanese business hours or time zones.
Speak Your Language
Communicate confidently in English, Chinese, and other languages. Describe your symptoms accurately and understand your treatment plan completely.
Lightning-Fast Response
Average response time: just 1 hour from inquiry to appointment confirmation. Because when you’re sick, waiting isn’t an option.
Comprehensive Medical Services
12+ medical specialties under one roof: Internal Medicine, Pediatrics, Dermatology, ENT, Ophthalmology, Dentistry, and more.
Insurance Made Simple
Navigate Japan’s healthcare costs with ease. We provide detailed documentation and support for international travel insurance claims.
Transparent Pricing
No surprise bills. Receive cost estimates before treatment begins, so you can make informed decisions about your care.
Proven Patient Satisfaction
93.1% satisfaction rate—our patients trust us to deliver compassionate, high-quality care when they need it most.
Common Situations We Handle
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Sudden Illness
Fever, cold, flu symptoms—get diagnosed and treated via telehealth while resting comfortably in your hotel. -
Children’s Health Emergencies
Your child isn’t feeling well? Our pediatricians provide house calls for worried parents. -
Skin Issues
Allergic reactions, insect bites, rashes—quick dermatology consultations and treatment recommendations. -
Dental Emergencies
Toothache ruining your trip? Access emergency dental care without the language barrier. -
Chronic Condition Management
Staying in Japan long-term? Continue your regular medications and monitoring seamlessly. -
Health Concerns & Questions
Worried about symptoms but not sure if you need treatment? Get professional medical advice anytime.
Experience peace of mind during your Japan journey. Quality healthcare is just a message away.
No waiting. No hassle. Just care.
While Travelers Hospital offers 24/7 emergency care and comprehensive English support—making it ideal for urgent situations—we also want to introduce carefully selected clinics in the Niigata-Konan-ku area.
These local clinics provide specialized medical services and welcome English-speaking patients. Take your time to explore their services and find the best fit for your needs.
Kameda Daiichi Hospital
Clinic Introduction
A Regional Core Hospital with Specialized Centers for Hip Joint Surgery and Gastroenterology
Kameda Daiichi Hospital is operated by the Aijinkai Medical Corporation and serves the Konan Ward of Niigata City. The hospital’s Niigata Hip Joint Center introduced navigation-assisted total hip arthroplasty in 2002 and has since accumulated a surgical record of more than 2,300 joint procedures. This highly regarded center draws patients from neighboring prefectures as well. In addition to its hip joint expertise, the hospital houses a Gastrointestinal Endoscopy Center accredited as an affiliated training facility by the Japan Gastroenterological Endoscopy Society, providing specialized diagnosis and treatment for a wide range of gastrointestinal conditions.
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Broad Internal Medicine Services and Comprehensive Diagnostic Equipment Supporting Early Detection and Treatment
The internal medicine department covers a wide spectrum of subspecialties, including general medicine, cardiology, pulmonology, gastroenterology, and diabetology and metabolism, functioning as a primary point of care that connects patients with the appropriate specialists when needed. The hospital is equipped with a 16-channel multidetector CT scanner, MRI, and a variety of endoscopes — including transnasal endoscopy — enabling a diagnostic approach that prioritizes early detection and timely treatment. At the Hip Joint Center, patients are encouraged to begin walking and mobilization as early as the day after surgery, with the goal of improving quality of life and facilitating a prompt return to daily activities.
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Six-Minute Walk from JR Kameda Station West Exit — Please Contact Us Before Your Visit
The hospital is located at 2-chome 5-22 Nishimachi, Konan Ward, Niigata City, just a six-minute walk from the west exit of JR Kameda Station and approximately eight minutes by train from Niigata Station, making it conveniently accessible. Outpatient services are offered primarily on weekdays; the hospital is closed on Saturdays, Sundays, and public holidays. Patients are encouraged to call ahead to schedule an appointment. The gastroenterology department urges anyone experiencing abdominal symptoms to seek evaluation promptly. The hospital also actively supports home-based medical care in coordination with a visiting nurse station.
Basic Information
2-5-22 Nishimachi, Konan-ku, Niigata-shi, Niigata
JR Shinetsu Main Line, Kameda Station, 6-minute walk
Available
Paid: 108 spaces
Free: 31 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 28.8
- Nurses: 167.1
Facilities
Smoking
Services
Quality Management
Kameda Zaitaku Shinryosyo
Clinic Introduction
A Home Care Clinic Specializing in House Call Medical Services
Kameda Home Care Clinic is a clinic dedicated exclusively to home visit medical services, operated by Medical Corporation Koiki Hakuhokai. As reflected in the clinic’s name, which explicitly incorporates “home care clinic,” the practice focuses on providing medical services for patients who have difficulty traveling to a hospital, as well as those who wish to receive care at home or in a residential facility. Transportation costs associated with home visits are fully covered by the clinic, with no out-of-pocket expense for patients, ensuring that everyone can receive ongoing medical care with complete peace of mind regarding costs.
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Niigata Prefecture-Designated Provider of Long-Term Care Insurance’s “In-Home Medical Care Management Guidance”
Our clinic is a Niigata Prefecture-designated provider of “In-Home Medical Care Management Guidance” under the long-term care insurance system. By delivering home medical care services that leverage long-term care insurance benefits, we have established an environment where medical and nursing care can work in seamless coordination. Even patients who find it difficult to visit a clinic in person can continue their recovery at home while utilizing long-term care insurance, and our practice is committed to building a medical support structure that ensures safe and comfortable home-based recuperation.
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Extensive Home Visit Coverage Spanning All 8 Wards of Niigata City and Surrounding Municipalities
Our home visit service covers all 8 wards of Niigata City — Konan, Chuo, Higashi, Kita, Akiha, Nishi, Minami, and Nishikan — and also extends to select areas outside the city, including Agano City, Shibata City, Gosen City, and parts of Seiro Town. Inquiries regarding areas adjacent to our current service zone are welcome on an individual basis. The clinic is located at 1-2-7 Suwa, Konan Ward, Niigata City, and can be reached by phone at 025-250-6501.
Basic Information
1-2-7 Suwa, Konan-ku, Niigata-shi, Niigata
JR Shinetsu Main Line, Kameda Station, 5-minute walk
Not Available
Paid: Unknown
Free: Unknown
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1.4
- Nurses: 1
Facilities
Smoking
Services
Quality Management
konnonousinnkei
Clinic Introduction
A Neurology-Focused Clinic with a Dedicated Headache Specialty Practice
This clinic operates a specialty outpatient service focused on headaches and a sense of head heaviness, while also addressing a broad range of neurological symptoms including dizziness, numbness, tremors of the hands and feet, memory loss, and loss of consciousness. Accredited by the Japan Brain Dock Society in 2010, the clinic plays an integral role in supporting the health of patients in the community. Emphasis is placed on the early detection and treatment of cardiovascular risk factors such as hypertension, diabetes mellitus, and hyperlipidemia, and the clinic also provides support for the early identification of dementia and depression, as well as consultations regarding long-term care.
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Comprehensive Diagnostic Capabilities Including a 1.5-Tesla MRI and Brain Dock Program
The clinic is equipped with a full array of diagnostic technology, including a 1.5-tesla MRI scanner, magnetic resonance angiography (MRA), carotid artery ultrasonography, pulse wave analysis, electrocardiography, and laboratory tests covering blood and urinalysis, as well as cognitive function assessments. Having received accreditation from the Japan Brain Dock Society in 2010, the clinic conducts its own in-house brain dock program (fee: 54,000 yen, tax included) utilizing this comprehensive equipment. Support for early detection through memory testing and depression screening is also available.
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Appointment-Based Scheduling, Emergency Phone Consultations, and Reassuring Patient Support
The clinic operates on an appointment-priority basis, enabling smooth and considerate patient flow with minimal waiting time. For urgent cases, patients are welcome to contact the clinic by phone for guidance. As part of the clinic’s commitment to healthcare digital transformation, online eligibility verification via My Number Card health insurance is supported. Patients are kindly asked to bring their My Number Card to facilitate access to accurate medical information. Applications for the brain dock program are accepted at the reception desk or by telephone. Please note that patients scheduled for a brain dock examination on the day of their visit are asked to refrain from eating breakfast beforehand.
Basic Information
1-2-30 Izumimachi, Konan-ku, Niigata City, Niigata Prefecture
JR Shinetsu Main Line, Kameda Station, 40-minute walk
Available
Paid: Unknown
Free: 50 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1.5
- Nurses: 4
Facilities
Smoking
Services
Quality Management
uenonaika.gekakuriniku
Clinic Introduction
Comprehensive Care Across Internal Medicine, Surgery, and Vascular Surgery — Including Vaccinations and Specific Health Checkups
Ueno Internal Medicine and Surgery Clinic offers a broad range of medical services, encompassing internal medicine (cardiology and respiratory medicine), surgery, vascular surgery, and a fever outpatient clinic. The clinic accepts adult vaccinations on an ongoing basis, including herpes zoster vaccines (both live and inactivated), RSV vaccine, and pneumococcal vaccine. Municipal subsidies based on age and underlying medical conditions are available for the herpes zoster and pneumococcal vaccines. Pediatric internal medicine services are available for school-age children and older, while surgical care extends to infants and toddlers, ensuring coverage across a wide range of age groups. Niigata City Specific Health Checkups are also accepted at any time.
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Patient-Centered Care Built on Attentive Listening and Healthcare Digital Transformation
Under the leadership of clinic director Dr. Mitsuo Ueno, the practice is guided by the philosophy of “listening carefully to each patient’s symptoms and providing appropriate treatment.” The clinic goes beyond treatment to actively offer guidance on disease prevention, providing comprehensive support for the health of the local community. An online eligibility verification system has been implemented, enabling real-time access to patients’ medical history, medication information, and specific health checkup records directly in the examination room. This allows the clinic to deliver high-quality, individualized medical care tailored to each patient’s unique needs.
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One Minute from the Bus Stop — A Clinic Dedicated to Community Health
Conveniently located just a one-minute walk from the Sonogi Danchi Iriguchi bus stop, the clinic is situated at 579-2 Kanegi, Konan-ku, Niigata City, Niigata Prefecture, and can be reached by phone at 025-280-0808. Consultations are available Monday through Saturday in the morning (9:00–12:00), and on Monday, Tuesday, Thursday, and Friday in the afternoon (14:30–18:00). Committed to “supporting the healthy lives of our local community,” the clinic strives to create a welcoming and reassuring environment for all patients. Those experiencing fever or cough are kindly asked to call ahead before visiting.
Basic Information
Niigata Prefecture, Niigata City, Konan-ku, Kaneki 579-2
JR Hakushin Line / JR Echigo Line / JR Shinetsu Line / Joetsu Shinkansen, Niigata Station, 120 min walk
6 min by car from Meike IC
Available
Paid: 0 spaces
Free: 16 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
- Nurses: 2.9
Facilities
Smoking
Services
Quality Management
KIMURA SKIN CLINIC
Clinic Introduction
Comprehensive Dermatology Care by a Board-Certified Specialist: Insurance-Covered and Private Treatments
Dr. Jodo Kimura, the clinic director, is a board-certified dermatologist recognized by the Japanese Dermatological Association, with extensive clinical experience acquired at several major regional hospitals, including Niigata University Medical and Dental Hospital and Niigata City General Hospital. The clinic offers a broad range of insurance-covered treatments for skin conditions such as atopic dermatitis, seborrheic dermatitis, urticaria, and acne, as well as private treatments including therapy for androgenetic alopecia and laser treatment for hyperpigmentation. No appointment is required — patients are seen on a walk-in basis, and you are welcome to visit directly during reception hours.
Community-Centered Medicine for Patients of All Ages
Drawing on clinical experience from multiple major regional hospitals, this clinic is dedicated to contributing to local healthcare. Patients of all ages are warmly welcomed, from young children to the elderly, and the clinic strives to be an approachable, familiar place where anyone can feel comfortable seeking care. Beyond providing free issuance of itemized medical bills and actively prescribing generic medications to promote cost transparency and reduce patient financial burden, the clinic is also committed to healthcare digitalization, supporting online insurance eligibility verification and the use of the My Number Card as a health insurance card.
Convenient Parking and Deep Roots in the Community
A dedicated parking lot is located directly in front of the clinic, making it easy to visit by car. When the lot is full, additional parking is available on the side of the neighboring Pharma Pharmacy. As the successor to the former Kameda Dermatology Clinic, this practice has long been part of the local community. Dr. Kimura is driven by a genuine desire to apply the dermatological expertise he developed at multiple major regional hospitals to the benefit of local medicine, and he remains committed to providing care that is accessible and welcoming to everyone — from young children to elderly patients.
Basic Information
15-18 Kameda-Koyo 3-chome, Konan-ku, Niigata-shi, Niigata-ken
JR Shinetsu Main Line, Kameda Station, 7-minute walk
Available
Paid: Unknown
Free: 30 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
- Nurses: 4
Facilities
Smoking
Services
Quality Management
–
Basic Information
3-9-25 Kameda-Koyo, Konan-ku, Niigata-shi, Niigata
JR Shinetsu Main Line, Kameda Station, 5-minute walk
Available
Paid: Unknown
Free: 17 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
- Nurses: 10
Facilities
Smoking
Services
yukiyoshi clinic
Clinic Introduction
An Orthopedic Clinic That Supports Home-Based Living Across the Entire Group
Yukiyoshi Clinic is an orthopedic and visiting rehabilitation clinic located in Konan Ward, Niigata City. As the parent facility of the medical corporation Rapport Niigata, the clinic provides a comprehensive, integrated range of services, including visiting nursing care, visiting rehabilitation, outpatient rehabilitation, in-home care management support, and short-term respite stays. Through visiting services covered under both long-term care insurance and medical insurance, the clinic offers attentive, personalized support to help community members continue living safely and comfortably in their own homes.
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A Collaborative Framework of Medicine and Welfare That Watches Over “Living Life on Your Own Terms”
Guided by the philosophy of being “a partner that watches over your ability to live life on your own terms,” the clinic’s fundamental approach is to support community members from both a medical and welfare perspective, enabling them to live with confidence and peace of mind. On the same premises, the clinic is co-located with an outpatient rehabilitation center and a visiting nursing station. Every member of the staff approaches daily care and support with a shared commitment to “supporting one another, learning together, and contributing to the local community.”
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A Message to the Community from Konan Ward, Niigata City
The clinic is located at 1-4-3 Inaba, Konan Ward, Niigata City, Niigata Prefecture, and can be reached by phone at 025-382-3450. Holding dear the words, “We are wholeheartedly committed to supporting every member of our community in living life on their own terms with confidence, through a wide range of medical and welfare services, and to making a meaningful contribution to society,” the clinic delivers sincere, community-rooted medical and welfare care. The organization also actively shares its activities through social media platforms such as Instagram.
Basic Information
1-4-3 Inaba, Konan-ku, Niigata-shi, Niigata
JR Shinetsu Line, Kameda Station, 10-minute walk
Available
Paid: Unknown
Free: 27 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1.2
- Nurses: 3.5
Facilities
Smoking
Services
Quality Management
kounanfamilykurinixtuku
Clinic Introduction
A Comprehensive Clinic Supporting Patients 24 Hours a Day, 365 Days a Year — From Outpatient Care to Home Medical Services
Our clinic offers integrated services spanning internal medicine, gastroenterology, general medicine, medical oncology, and palliative care — from outpatient consultations to home medical visits, visiting nursing, and home rehabilitation. As a designated home medical support clinic, we maintain a system in which physicians and nurses are available around the clock, every day of the year, for emergency house calls. Our multidisciplinary team — including three full-time physicians, nine part-time physicians, nurses, clinical laboratory technicians, and medical social workers — works in close coordination to provide comprehensive support so that patients can continue living in the communities they call home.
Early Detection and Treatment Through AI-Assisted Diagnostics and a Full Suite of In-House Testing
Our clinic is equipped to perform a wide range of diagnostic procedures entirely in-house, including CT scanning, endoscopy, various ultrasound examinations, bone density measurement, and Holter electrocardiography. An AI-powered automated analysis system has been integrated into our chest X-ray workflow, enabling highly accurate diagnoses through dual verification by both the physician and AI. We also offer transnasal endoscopy using an ultra-thin 5.9 mm scope for reduced patient discomfort, as well as endoscopy under sedation. The installation of a negative-pressure isolation room (clean room) ensures that patients with infectious conditions can receive care in a safe and reassuring environment.
Not Sure Which Department to See? We Welcome All Inquiries
If you are experiencing unexplained symptoms or are unsure which medical specialty to consult, please do not hesitate to reach out to our General Medicine department. Patients presenting with fever or cold-like symptoms are kindly asked to call ahead before their visit, allowing us to arrange a safe consultation in our dedicated clean room. We also see patients with breast lumps, those requiring follow-up testing after a gastric cancer screening, and individuals concerned about H. pylori infection. Our goal is to provide community-based medicine that brings smiles to the faces of both our patients and their families.
Basic Information
2-4-38-1 Kameda-Otsuki, Konan-ku, Niigata City, Niigata Prefecture
JR Shinetsu Main Line, Kameda Station, 10-minute walk
Available
Paid: Unknown
Free: Unknown
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 9
- Nurses: 3
Facilities
Smoking