Of course, Japan has excellent doctors in every region, and many of them speak English. However, what matters most when you’re visiting Japan is maximizing your precious time with friends and family—not spending it in waiting rooms.
Why not check out Travelers Hospital? Get appropriate medical care without the worry of long wait times, travel hassles, or prescription complications.
Travelers Hospital – Your 24/7 Medical Concierge in Japan
Healthcare Without Barriers
Feeling unwell in a foreign country? Language barriers making you anxious? Unsure where to go or how to navigate Japan’s healthcare system?
Travelers Hospital is your dedicated medical concierge service, designed exclusively for international visitors to Japan. Access quality healthcare anytime, anywhere—24 hours a day, 365 days a year.
Three Flexible Care Options
1. Telehealth Consultations
From your hotel room to popular tourist spots—connect with a licensed physician instantly via smartphone. Get professional medical advice without leaving your location.
Perfect for: Quick consultations, minor illnesses, follow-up care
2. House Call Service
Too sick to travel? Have young children with you? Our physicians come to you—whether it’s your hotel, Airbnb, or temporary residence. Receive quality care in comfort.
Perfect for: Severe symptoms, families with children, mobility concerns
3. In-Person Clinic Visits
Prefer face-to-face consultations? Visit our modern, welcoming clinic in Shiba-Daimon, Tokyo, for comprehensive medical examinations and treatments.
Perfect for: Detailed examinations, ongoing treatment, peace of mind
Why International Travelers Choose Us
True 24/7 Availability
Midnight fever? Weekend injury? We’re here. No need to worry about Japanese business hours or time zones.
Speak Your Language
Communicate confidently in English, Chinese, and other languages. Describe your symptoms accurately and understand your treatment plan completely.
Lightning-Fast Response
Average response time: just 1 hour from inquiry to appointment confirmation. Because when you’re sick, waiting isn’t an option.
Comprehensive Medical Services
12+ medical specialties under one roof: Internal Medicine, Pediatrics, Dermatology, ENT, Ophthalmology, Dentistry, and more.
Insurance Made Simple
Navigate Japan’s healthcare costs with ease. We provide detailed documentation and support for international travel insurance claims.
Transparent Pricing
No surprise bills. Receive cost estimates before treatment begins, so you can make informed decisions about your care.
Proven Patient Satisfaction
93.1% satisfaction rate—our patients trust us to deliver compassionate, high-quality care when they need it most.
Common Situations We Handle
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Sudden Illness
Fever, cold, flu symptoms—get diagnosed and treated via telehealth while resting comfortably in your hotel. -
Children’s Health Emergencies
Your child isn’t feeling well? Our pediatricians provide house calls for worried parents. -
Skin Issues
Allergic reactions, insect bites, rashes—quick dermatology consultations and treatment recommendations. -
Dental Emergencies
Toothache ruining your trip? Access emergency dental care without the language barrier. -
Chronic Condition Management
Staying in Japan long-term? Continue your regular medications and monitoring seamlessly. -
Health Concerns & Questions
Worried about symptoms but not sure if you need treatment? Get professional medical advice anytime.
While Travelers Hospital offers 24/7 emergency care and comprehensive English support—making it ideal for urgent situations—we also want to introduce carefully selected clinics in the Niigata area.
These local clinics provide specialized medical services and welcome English-speaking patients. Take your time to explore their services and find the best fit for your needs.
National Hospital Organization Nishiniigata Chuo Hospital
Clinic Introduction
Eleven Specialized Centers Dedicated to Respiratory and Neurological Diseases
Focused on respiratory and neurological conditions, the hospital operates eleven specialized centers, including an Epilepsy Center, a Hypothalamic Hamartoma Center, and a Parkinson’s Disease Center. Each center brings together a multidisciplinary team of specialists, nurses, pharmacists, rehabilitation professionals, and psychotherapists to deliver individualized treatment and care tailored to every patient’s needs. The hospital also provides expert management of rare conditions such as hypothalamic hamartoma, which is estimated to affect as few as one in 200,000 people.
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A Care Philosophy Rooted in Empathy and Compassion, Backed by Comprehensive Facilities
Guided by the founding principle of “empathy, accompaniment, and a spirit of contribution,” the hospital is committed to attentive, patient-centered care. A broad range of specialty outpatient clinics is available, including services for sleep apnea, smoking cessation, memory concerns, and epilepsy. The hospital has introduced a surgical robot for neurosurgical procedures and operates a visiting nurse station alongside outpatient day services, providing seamless support from inpatient care through home-based recovery. A second opinion program is also offered.
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Community-Rooted Medicine That Turns No One Away — A Message to Our Patients
As a designated community medical support hospital, the facility is committed to practicing “medicine that refuses no one” while cultivating transparent, face-to-face partnerships with primary care physicians. Holding close the belief that “we cherish dialogue with each individual patient so that everyone who comes here leaves feeling it was the right choice,” the hospital provides compassionate care for both patients and their families. Whether you are living with a rare disease or simply uncertain about everyday symptoms, we welcome you to reach out for consultation.
Basic Information
1-14-1 Masago, Nishi-ku, Niigata City, Niigata Prefecture
JR Echigo Line, Kobari Station, 20-minute walk
Yes
Paid: 300 spaces
Free: Unknown
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 34
- Nurses: 304.2
Facilities
Smoking
Services
Quality Management
Niigata University Medical & Dental Hospital
Clinic Introduction
A Comprehensive Advanced Medical Center Integrating Medicine and Dentistry
Niigata University Medical and Dental Hospital is a comprehensive medical institution that unifies more than 30 medical departments — including cardiology, hematology, neurosurgery, obstetrics and gynecology, and emergency medicine — with a full-service dental division offering specialized clinics in oral oncology, sleep-disordered breathing, metal allergy, and dental pain management. The hospital participates in the Cancer Genomic Medicine Center and the Initiative on Rare and Undiagnosed Diseases (IRUD), ensuring that patients with rare and intractable conditions have access to expert care.
Advanced Facilities and Rigorous Safety Standards Supporting a Wide Range of Clinical Services
The hospital houses an array of highly specialized inpatient facilities, including a Critical Disaster Care Center, an Intensive Care Unit (ICU), a Comprehensive Perinatal Care Center, a Hematopoietic and Immune Cell Therapy Center, a Transfusion, Regenerative Medicine and Cell Therapy Center, and a Pediatric Cancer Care Center. A dedicated Medical Safety Management Department and an Infection Control Department oversee patient safety and infection prevention on an organizational level, while a Clinical Research Promotion Center ensures the seamless integration of research activities with day-to-day clinical practice.
Creating a Welcoming and Supportive Environment for Every Patient
A Patient Support Center is available to address a wide range of questions and concerns related to outpatient visits. Ongoing efforts to improve convenience include the consolidation of dental outpatient telephone lines and the introduction of an automated voice guidance system in September 2025. Detailed information on first-visit and follow-up procedures, outpatient reception hours, and attending physician schedules is made readily available, ensuring that first-time visitors can navigate their visit with confidence. Information on Ronald McDonald House accommodations for pediatric patients and their families is also provided.
Basic Information
754 Asahimachidori 1-bancho, Chuo-ku, Niigata-shi, Niigata-ken
1. Take a bus from Niigata Station “Bandaiguchi Bus Terminal”
Available
Paid: 808 spaces
Free: 0 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 531.4
- Nurses: 795.4
Facilities
Smoking
Services
Quality Management
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Clinic Introduction
Specialist Neurologist Care for Parkinson’s Disease, Dementia, Headache, and More
Kencho-mae Neurology Clinic, operated by Junseikai Medical Corporation, is a specialized clinic where board-certified neurologists provide expert care for a wide range of neurological conditions, including Parkinson’s disease, dementia, headache, dizziness, numbness, and tremor. The clinic places particular emphasis on the management of Parkinson’s disease, offering thorough explanations of its underlying pathophysiology — including dopamine depletion — along with its symptoms and available treatment options. The clinic also actively incorporates newly developed dopaminergic agents, broadening the spectrum of therapeutic choices for patients.
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Evidence-Based Clinical Practice and a Commitment to Stroke Prevention
The clinic’s guiding philosophy is to “propose evidence-based, up-to-date treatments tailored to each patient’s activities of daily living (ADL),” with individualized care that places the highest priority on each patient’s quality of daily life. From the perspective of preventing stroke-related disability and immobility, the clinic is committed to the early detection of atherosclerosis and silent cerebral infarction. It also manages lifestyle-related diseases such as hypertension, dyslipidemia, and diabetes mellitus, and offers specific health checkups under Japan’s national screening program. Since April 2023, the clinic has introduced an online health insurance eligibility verification system, enabling care informed by comprehensive and current patient health information.
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Bringing Accessible Neurological Care to the Community in Chuo Ward, Niigata City
The clinic is located in Dekijima, Chuo Ward, Niigata City, Niigata Prefecture (Tel: 025-282-2266). The clinic welcomes a broad range of patients — those experiencing symptoms such as headache, dizziness, or numbness; those seeking evaluation or treatment for Parkinson’s disease or dementia; those who wish to review their lifestyle habits as part of stroke prevention; and those looking to undergo specific health checkups. Guided by an evidence-based approach, the clinic provides attentive, patient-centered care that respects each individual’s daily life, and is dedicated to supporting the health and well-being of the local community.
Basic Information
Niigata-ken, Niigata-shi, Chuo-ku, Dekijima 1-5-52, Central Court Kenchomae 1F
JR Shinetsu Main Line, Niigata Station
Available
Paid: Unknown
Free: 10 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
- Nurses: 1
Facilities
Smoking
Services
Quality Management
bitoku orthopedic clinic
Clinic Introduction
Community-Centered Orthopedic Care Led by a Director with 34 Years of Specialized Experience
Bitoku Orthopedic Clinic was established as the successor to the former Tanizawa Orthopedic Clinic, and offers care across three disciplines: orthopedic surgery, rheumatology, and rehabilitation medicine. Director Dr. Yoshinori Takahashi graduated from Niigata University School of Medicine and has accumulated 34 years of orthopedic experience at more than ten medical institutions both within and outside Niigata Prefecture, including a period of study in the United States. With a subspecialty focus on knee joint disorders, he provides comprehensive care for a wide range of orthopedic conditions.
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Equipped with Bone Density Measurement Technology and Committed to Locomotive Syndrome Prevention
The clinic’s founding philosophy centers on “medicine from the patient’s perspective,” with a deep commitment to serving the local community. The facility is equipped with a bone densitometer, which is utilized for the early detection of osteoporosis. Particular emphasis is also placed on addressing locomotive syndrome, with a focused effort on extending healthy life expectancy through fall and disability prevention and the preservation of mobility. The rehabilitation medicine department provides dedicated support for functional recovery.
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Feel Free to Consult Us for Any Pain or Physical Concerns
Morning consultations are available from 9:00 to 12:30, Monday through Saturday. Afternoon hours from 14:30 to 17:30 are offered on Monday, Tuesday, Wednesday, and Friday. The clinic is closed on Thursday afternoons, Saturday afternoons, Sundays, and public holidays. For inquiries by phone, please call 025-225-6077. Dr. Takahashi warmly encourages patients to reach out whenever they experience pain or discomfort, and remains committed to providing compassionate, patient-centered care — carrying forward the spirit of community medicine that has defined his practice throughout his career.
Basic Information
1134 Honmachidori 6-bancho, Chuo-ku, Niigata-shi, Niigata-ken
JR Shinetsu Line, JR Echigo Line, Joetsu Shinkansen – Niigata Station, 20-minute walk
JR Echigo Line – Hakusan Station, 20-minute walk
Not Available
Paid: Unknown
Free: Unknown
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
- Nurses: 4
Facilities
Smoking
Services
Quality Management
TOMO MEDICAL CLINIC
Clinic Introduction
An Integrative Medicine Private Clinic Uniting Homeopathy and Kampo
TOMO Internal Medicine Clinic is a private practice specializing in integrative and complementary medicine, combining homeopathy with Kampo (traditional Japanese herbal medicine). Dr. Hiroaki Yagi serves as the clinic’s director and attending physician. By operating on a fully appointment-based system, the clinic demonstrates its commitment to minimizing patient wait times. The clinic also actively offers medical consultations and second opinions for patients seeking guidance on diagnoses or treatment approaches received at other healthcare facilities, providing a broad and accessible resource for a wide range of health concerns.
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Incorporating Dietary and Exercise Therapy to Address Lifestyle Habits at Their Root
With homeopathy and Kampo as its core modalities, the clinic integrates individualized guidance on dietary and exercise therapy into every aspect of care. Rather than simply providing temporary symptomatic relief through medication, the clinic places strong emphasis on restoring health from within by encouraging patients to reexamine their daily eating habits and physical activity. Taking a patient-centered approach, the clinic offers thorough, compassionate support aimed at achieving fundamental and lasting lifestyle improvement.
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Located in Nishi-Ohata, Niigata City — Flexible Care Including Home Visits and After-Hours Appointments
The clinic is situated in the Nishi-Ohata district of Niigata City. As all consultations are conducted by appointment only, patients are kindly requested to make a reservation before their visit. After-hours consultations, home visits, and off-site appointments are also available, allowing patients to receive care at a time and place that suits their needs. The clinic warmly welcomes those who wish to take a holistic look at their health through an integrative approach — encompassing homeopathy, Kampo, and dietary and exercise guidance — as well as anyone considering a second opinion.
Basic Information
601-41 Nishiobatamachi, Chuo-ku, Niigata-shi, Niigata-ken, Yorii Mansion 301
JR Hakushin Line, Niigata Station, 30-minute walk
Available
Paid: 0 spaces
Free: 1 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
Facilities
Smoking
Services
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Clinic Introduction
Restoring Vision Through Advanced Medical Technology and Compassionate Care
Niigata Eye Clinic is guided by the philosophy that “the health of your eyes is the foundation of a fulfilling life.” The clinic’s core mission is to provide the highest level of support for patients’ vision recovery by combining advanced medical technology with genuine, heartfelt care. Through its partnership with the affiliated Central Contact Lens center, the clinic addresses a wide range of eye-related needs — from contact lens prescriptions to comprehensive ophthalmologic examinations.
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State-of-the-Art Medical Equipment and a Reassuring Clinical Environment
The clinic maintains a dedicated page introducing its medical equipment, reflecting its ongoing commitment to providing well-equipped, high-quality care. A separate page addressing COVID-19 infection control measures is also available, demonstrating the clinic’s careful attention to creating a safe environment where patients can attend appointments with confidence. With detailed physician profiles and a welcome message readily accessible online, prospective patients can learn about their doctor in advance — making first-time visits a more reassuring experience.
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Feel Free to Consult Us About Any Eye Health Concerns
True to the belief that “the health of your eyes is the foundation of a fulfilling life,” the clinic places the utmost importance on each patient’s vision and overall eye health. With advanced medical expertise and compassionate, personalized care, the team is fully committed to supporting every patient on their path to vision recovery. If you are experiencing any eye discomfort or concerns about your vision, please do not hesitate to reach out by phone at 025-224-8040.
Basic Information
Niigata-ken, Niigata-shi, Chuo-ku, Nishihoridori 6-bancho 866, NEXT21
Niigata Station, 30-minute walk
JR Echigo Line, Hakusan Station, 20-minute walk
Available
Paid: 50 spaces
Free: 0 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 3
- Nurses: 2
Facilities
Smoking
Services
Quality Management
uenonaika.gekakuriniku
Clinic Introduction
A Multi-Specialty Clinic Offering Internal Medicine, Surgery, and Vascular Surgery
Ueno Internal Medicine and Surgery Clinic provides care across a broad range of medical disciplines, including cardiovascular and respiratory medicine, general surgery, vascular surgery, and a dedicated fever outpatient service. The clinic accepts adult vaccinations on a walk-in basis, including shingles (live and inactivated), RSV, and pneumococcal vaccines, and participates in municipal subsidy programs. Niigata City’s specific health checkups (tokutei kenshin) are also accepted on an ongoing basis. The internal medicine department sees patients from elementary school age and above, while the surgery department treats patients from infancy onward, making the clinic accessible to a wide range of ages.
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A Community-Centered Practice Grounded in Attentive Listening and Preventive Care
The clinic is guided by the philosophy of “listening carefully to each patient’s concerns and providing appropriate treatment,” with an active commitment to disease prevention counseling alongside curative care. The goal is to support the health of the local community through high-quality medicine. An online eligibility verification system has been implemented, enabling the clinical team to access patients’ medical history, medication records, and specific health checkup data directly in the examination room. A dedicated fever outpatient service is also in place to manage infectious disease cases safely and effectively.
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Just a One-Minute Walk from Sonoki Danchi Iriguchi Bus Stop — Conveniently Located for Regular Visits
Located in Kanegi, Konan Ward, Niigata City, the clinic is just a one-minute walk from the Sonoki Danchi Iriguchi bus stop, making it easy to access by public transport. Office hours are 9:00–12:00 in the morning and 14:30–18:00 in the afternoon. The clinic is closed on Wednesday afternoons, Saturday afternoons, Sundays, and public holidays. Patients presenting with fever or cold-like symptoms are asked to call ahead at 025-280-0808 before visiting. Under the leadership of Director Dr. Mitsuo Ueno, the clinic remains dedicated to supporting the everyday health and well-being of the local community.
Basic Information
579-2 Kanegi, Konan-ku, Niigata-shi, Niigata
JR Hakushin Line / Echigo Line / Shinetsu Line / Joetsu Shinkansen, Niigata Station, 120 min walk
6 min by car from Meike IC
Available
Paid: 0 spaces
Free: 16 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
- Nurses: 2.9
Facilities
Smoking
Services
Quality Management
KIMURA SKIN CLINIC
Clinic Introduction
A Dermatology Clinic Bringing Expertise from Multiple Major Hospitals to Community Care
The clinic is led by Dr. Jodo Kimura, a board-certified dermatologist recognized by the Japanese Dermatological Association. Drawing on extensive clinical experience at prominent institutions — including Niigata University Medical and Dental Hospital and his tenure as Chief of Dermatology at Niigata City Hospital — Dr. Kimura brings a wealth of specialized expertise to local healthcare. The clinic offers a comprehensive range of services, from insurance-covered treatment of skin conditions such as atopic dermatitis and acne, to self-pay procedures including laser therapy for hyperpigmentation and treatment for androgenetic alopecia. No advance phone reservation is required; patients are welcome to walk in during reception hours at their convenience.
A Practice Dedicated to Patient Education and Healthcare Transparency
The clinic operates with a mission to provide accessible, welcoming care for patients of all ages — from young children to the elderly — and to make a meaningful contribution to the local community. Generic medications are actively prescribed whenever clinically appropriate, helping to reduce the financial burden on patients. Detailed itemized statements clearly outlining the cost breakdown of each visit are issued free of charge, reflecting the clinic’s commitment to transparency in medical care. The practice also supports online insurance eligibility verification through the My Number Card system, embracing the digitalization of medical records and patient information.
Conveniently Located in Konan Ward, Niigata City, with On-Site Parking
The clinic is situated in Kameda Koyo, Konan Ward, Niigata City, with a dedicated parking lot directly in front of the building. When the main lot is at capacity, additional parking spaces are available on the adjacent side of Pharma Pharmacy. Succeeding the former Kameda Dermatology Clinic, the practice carries forward a longstanding tradition of community-based care. Dr. Kimura’s guiding message — “I hope to contribute to community medicine by drawing on the clinical experience I have built over the years” — reflects his commitment to creating a comfortable, accessible environment where patients of all ages can seek care with ease.
Basic Information
3-15-18 Kameda-Koyo, Konan-ku, Niigata City, Niigata Prefecture
JR Shinetsu Main Line, Kameda Station, 7-minute walk
Available
Paid: Unknown
Free: 30 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
- Nurses: 4
Facilities
Smoking
Services
Quality Management
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Clinic Introduction
A Specialized Pediatric Psychosomatic Clinic for Patients 18 Years of Age and Under
Camellia Clinic is a specialized pediatric psychosomatic medicine clinic serving patients who are 18 years of age or under at the time of their first visit. Dr. Yukie Igarashi, the clinic director — a board-certified pediatrician (Japan Pediatric Society) and Doctor of Medicine — personally handles all aspects of each visit, from reception through consultation and billing. The clinic addresses a wide range of concerns, including school refusal, sleep disorders, and developmental disorder follow-up care. Initial consultations are allotted approximately 90 minutes, while follow-up visits are approximately 40 minutes, reflecting the clinic’s commitment to unhurried, thorough care. Appointments are strictly by reservation, ensuring that patients are seen promptly at their scheduled time.
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A Care Philosophy Rooted in Active Listening, and What to Expect at Your Visit
Guided by the principle that “taking the time to truly listen is at the heart of what we do,” the clinic offers compassionate support for a broad range of childhood and adolescent concerns, including low mood, anxiety, difficulty getting up in the morning, school refusal, hyperactivity and impulsivity, and interpersonal difficulties. Please note that the clinic is not equipped to handle medical emergencies, perform blood draws, administer intravenous drips, or give injections, and is therefore unable to manage acute or urgent medical conditions. The child or adolescent patient must be present in person and provide their own consent at the time of the visit. To help the appointment proceed smoothly, patients are encouraged to download the medical questionnaire from the clinic’s website and bring the completed form on the day of their visit.
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Convenient On-Site Parking and a Practice Built on Direct, Personal Communication
The clinic offers dedicated on-site parking, making it easily accessible for patients and families arriving by car. The clinic director personally manages all aspects of operations — from reception to consultation — and places great importance on direct, open communication with each patient. Should you have any questions, please do not hesitate to contact the clinic by phone. All visitors are kindly asked to wear a mask during their visit. Please be aware that as of January 2026, the clinic is temporarily not accepting new appointment requests; for the most up-to-date information on availability, please contact the clinic directly.
Basic Information
2-2-5 Masago, Nishi-ku, Niigata City, Niigata Prefecture
JR Echigo Line, Kobari Station, 15-minute walk
Available
Paid: Unknown
Free: 2 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
Facilities
Smoking
Services
Quality Management
HASHIMOTO ENT clinic
Clinic Introduction
Same-Day Surgery, Hearing Aid Consultations, and Sublingual Immunotherapy Available
Dr. Shigehisa Hashimoto, the clinic director, is a board-certified otolaryngologist and certified specialist training supervisor who refined his expertise at Niigata University Hospital and other leading institutions. The clinic offers same-day surgical procedures requiring no hospitalization, including nasal laser surgery for allergic rhinitis, and has introduced low-dose CT scanning to support patients from early diagnosis through routine postoperative follow-up. Hearing aid consultations are held on Tuesday and Friday afternoons, providing personalized fittings with complimentary trial listening sessions. Sublingual immunotherapy for Japanese cedar pollinosis will also be available beginning June 2025.
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A Community-Centered Practice with a Strong Focus on Outpatient Care
Guided by the philosophy of delivering “accessible, curative medicine that truly serves the local community,” the clinic strives to achieve full recovery through outpatient treatment whenever clinically appropriate. When hospital-based care is required, a prompt referral system ensures seamless coordination with the relevant facilities. Following any procedure, the clinic continues as the patient’s primary care physician, providing attentive, individualized follow-up tailored to each person’s condition. The facility is equipped with infection control measures, a spacious children’s corner, and eligibility verification terminals compatible with Japan’s My Number Card.
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Conveniently Located in Nishi Ward, Niigata City — Make the Most of Your Wait with Our Queue Reservation System
The clinic is located in Hirashima, Nishi Ward, Niigata City (near Kobari Baseball Stadium), with ample parking available on-site. A queue reservation system is in place, allowing patients to secure their place in line by phone or mobile device and wait outside the clinic until they receive a call as their turn approaches — making it easy to use waiting time productively. The clinic director warmly encourages anyone with concerns about conditions of the head and neck to stop by for a consultation without hesitation, and the clinic remains dedicated to creating a welcoming environment where every member of the community can seek care with confidence.
Basic Information
1-18-22 Hirashima, Nishi-ku, Niigata City, Niigata Prefecture
Aoyama Station, 13-minute walk
Available
Paid: Unknown
Free: 20 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
- Nurses: 4
Facilities
Smoking
