Of course, Japan has excellent doctors in every region, and many of them speak English. However, what matters most when you’re visiting Japan is maximizing your precious time with friends and family—not spending it in waiting rooms.
Why not check out Travelers Hospital? Get appropriate medical care without the worry of long wait times, travel hassles, or prescription complications.
Travelers Hospital – Your 24/7 Medical Concierge in Japan
Healthcare Without Barriers
Feeling unwell in a foreign country? Language barriers making you anxious? Unsure where to go or how to navigate Japan’s healthcare system?
Travelers Hospital is your dedicated medical concierge service, designed exclusively for international visitors to Japan. Access quality healthcare anytime, anywhere—24 hours a day, 365 days a year.
Three Flexible Care Options
1. Telehealth Consultations
From your hotel room to popular tourist spots—connect with a licensed physician instantly via smartphone. Get professional medical advice without leaving your location.
Perfect for: Quick consultations, minor illnesses, follow-up care
2. House Call Service
Too sick to travel? Have young children with you? Our physicians come to you—whether it’s your hotel, Airbnb, or temporary residence. Receive quality care in comfort.
Perfect for: Severe symptoms, families with children, mobility concerns
3. In-Person Clinic Visits
Prefer face-to-face consultations? Visit our modern, welcoming clinic in Shiba-Daimon, Tokyo, for comprehensive medical examinations and treatments.
Perfect for: Detailed examinations, ongoing treatment, peace of mind
Why International Travelers Choose Us
True 24/7 Availability
Midnight fever? Weekend injury? We’re here. No need to worry about Japanese business hours or time zones.
Speak Your Language
Communicate confidently in English, Chinese, and other languages. Describe your symptoms accurately and understand your treatment plan completely.
Lightning-Fast Response
Average response time: just 1 hour from inquiry to appointment confirmation. Because when you’re sick, waiting isn’t an option.
Comprehensive Medical Services
12+ medical specialties under one roof: Internal Medicine, Pediatrics, Dermatology, ENT, Ophthalmology, Dentistry, and more.
Insurance Made Simple
Navigate Japan’s healthcare costs with ease. We provide detailed documentation and support for international travel insurance claims.
Transparent Pricing
No surprise bills. Receive cost estimates before treatment begins, so you can make informed decisions about your care.
Proven Patient Satisfaction
93.1% satisfaction rate—our patients trust us to deliver compassionate, high-quality care when they need it most.
Common Situations We Handle
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Sudden Illness
Fever, cold, flu symptoms—get diagnosed and treated via telehealth while resting comfortably in your hotel. -
Children’s Health Emergencies
Your child isn’t feeling well? Our pediatricians provide house calls for worried parents. -
Skin Issues
Allergic reactions, insect bites, rashes—quick dermatology consultations and treatment recommendations. -
Dental Emergencies
Toothache ruining your trip? Access emergency dental care without the language barrier. -
Chronic Condition Management
Staying in Japan long-term? Continue your regular medications and monitoring seamlessly. -
Health Concerns & Questions
Worried about symptoms but not sure if you need treatment? Get professional medical advice anytime.
While Travelers Hospital offers 24/7 emergency care and comprehensive English support—making it ideal for urgent situations—we also want to introduce carefully selected clinics in the Sapporo-Nishi-ku area.
These local clinics provide specialized medical services and welcome English-speaking patients. Take your time to explore their services and find the best fit for your needs.
Hokkaido Neurosurgical Memorial Hospital
Clinic Introduction
A Multi-Specialty Hospital Founded in 1983, Built Around Neurosurgery
With a history stretching back to its founding in 1983, this hospital has long served as a cornerstone of emergency and community medicine throughout Hokkaido. Anchored by its neurosurgery department, the facility operates a comprehensive multi-specialty framework encompassing neurology, cardiovascular surgery, radiology, rehabilitation medicine, anesthesiology, dentistry, and orthodontics. Specialized outpatient clinics — including a dedicated headache clinic — are also available, along with brain health checkups and specific health screenings. From preventive care to acute medicine, the hospital provides broad support for the health of the local community.
Patient Education, Comprehensive Rehabilitation, and Home Care Support
Committed to helping patients understand their conditions, the hospital maintains a “Health Talk” section that presents accessible information on stroke and cerebral infarction. Practical guidance is also offered on lifestyle modifications for stroke prevention, including blood pressure management, dietary adjustments, exercise, and smoking cessation. The rehabilitation department operates three dedicated divisions — physical therapy, occupational therapy, and speech-language therapy — and is also equipped to provide hyperbaric oxygen therapy. Through the visiting nursing station “Izumi,” the hospital further extends its support to patients receiving care at home.
Caring for the Health of Our Community from Nishi Ward, Sapporo
Located at 1-20, Hachiken 9-jo Higashi 5-chome, Nishi Ward, Sapporo, the hospital has established a Regional Medical Coordination Office (direct line: 011-717-2686) to facilitate seamless collaboration with other healthcare institutions. A regularly published in-house newsletter, “Caduceus Tsushin,” keeps local residents informed with ongoing health-related updates. If you are experiencing headaches or any concerning neurological symptoms, we encourage you to seek consultation without delay. This hospital — with decades of dedication to the people of this community — warmly welcomes your visit.
Basic Information
1-20, Hachiken 9-jo Higashi 5-chome, Nishi-ku, Sapporo-shi, Hokkaido
● From Kita 24-jo Station on the Subway Namboku Line, take the Chuo Bus (Kita 72) or (Nishi 51) and get off at ‘Minami Shinkawa’
Yes
Paid: Unknown
Free: 60 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 18
- Nurses: 115.2
Facilities
Smoking
Services
Quality Management
Saka Urology Hospital
Clinic Introduction
A Specialized Hospital Covering a Wide Range of Urological Conditions and Radiation Therapy
Saka Urology Hospital is a hospital operated by a social medical corporation, specializing in urological diseases and radiation therapy. The hospital offers MRI-fusion targeted biopsy for the diagnosis of prostate cancer in patients with PSA levels of 4.0 or above, as well as a prostate health screening program that combines blood testing with MRI examination. In addition, the hospital provides a comprehensive range of urological care, including high-intensity focused magnetic stimulation therapy for urinary incontinence and treatment for all types of urinary tract stones.
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A High-Precision Care Environment Supported by State-of-the-Art Technology and a Clear Medical Philosophy
The hospital has introduced the Halcyon radiation therapy system and MRI technology to deliver a high-precision treatment environment. Guided by its founding philosophy of “providing cutting-edge medical care with minimal pain and maximum therapeutic effect,” the hospital places particular emphasis on protecting patient privacy in the treatment of erectile dysfunction. The hospital is also committed to proactive health communication through newsletters and video content, fostering an environment where patients feel confident and at ease when seeking care.
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Dedicated Patient Transport Services and Access to Specialized Urological Care
To reduce the burden on dialysis patients who require regular hospital visits, the hospital has enhanced its shuttle bus service, demonstrating a sincere commitment to patients’ daily quality of life. Well-established referral networks with other medical institutions are in place to facilitate smooth coordination of patient care. The hospital provides a specialized medical environment where individuals with concerns related to urological conditions can comfortably seek consultation and treatment without hesitation.
Basic Information
1-1 Hachiken 2-jo Nishi 4-chome, Nishi-ku, Sapporo, Hokkaido
JR Hokkaido Hakodate Main Line, Kotoni Station, 8-minute walk
JR Hakodate Main Line, JR Kotoni Station, 6 minutes
Available
Paid: Unknown
Free: 56 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 12.75
- Nurses: 61
Facilities
Smoking
Services
Quality Management
IMS Sapporo Digestive Disease Center General Hospital
Clinic Introduction
Comprehensive Multidisciplinary Care Anchored by a Gastroenterology Center
This general hospital offers a wide range of specialties centered on gastroenterology (internal medicine and surgery), including pulmonology, cardiology, nephrology, urology, orthopedic surgery, diabetology, dermatology, proctological surgery, and medical oncology. The facility handles everything from common illnesses to highly specialized medical conditions, providing minimally invasive and advanced diagnostic and therapeutic interventions even in acute and emergency cases. The hospital continues to expand its medical services, most recently with the opening of a dedicated stoma outpatient clinic in 2024.
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Comprehensive Screening and Seamless In-Hospital Coordination, from Early Detection to Treatment
An on-site health screening center, guided by the principle of “early detection and early treatment,” offers complete medical checkups and a full range of health examinations. Available tests include mammography, abdominal CT, breast ultrasonography, and endoscopy with sedation, among others. When abnormal findings are identified during screening, a well-established referral system ensures patients are promptly connected to the appropriate in-hospital specialists, providing integrated support from initial screening through to treatment.
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Conveniently Located in Hachiken, Nishi-ku, Sapporo, with Full Support from Our Specialist Team
The hospital is located at 2-jo Nishi 1-chome, Hachiken, Nishi-ku, Sapporo, Hokkaido. The health screening center maintains a dedicated appointment line (011-555-2778). Patients who have undergone a complete medical checkup or health examination at our facility are eligible to schedule follow-up consultations, ensuring a prompt response to any changes in their condition. When abnormalities are detected after screening, patients receive guidance on follow-up testing and detailed diagnostic workups, with each specialist providing individualized, wholehearted support.
Basic Information
1-1, Hachiken 2-jo Nishi 1-chome, Nishi-ku, Sapporo-shi, Hokkaido
JR Hakodate Main Line, Kotoni Station, 3-minute walk
Sapporo Municipal Subway Tozai Line, Kotoni Station, 15-minute walk
JR Gakuentoshi Line, Hachiken Station, 15-minute walk
Available
Paid: 78 spaces
Free: Unknown
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 31
- Nurses: 184.4
Facilities
Smoking
Services
Quality Management
Nishi-Sapporo Hospital
Basic Information
5-1, Yamanote 3-jo 2-chome, Nishi-ku, Sapporo, Hokkaido
Tozai Line, Kotoni Station, 8-minute walk
7-minute walk from Exit 1 of Kotoni Station on the Subway Tozai Line
Available
Paid: Unknown
Free: 16 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 13
- Nurses: 34
Facilities
Smoking
Services
Quality Management
Fukazawa Byoin
Clinic Introduction
A Community-Based Orthopedic Specialty Hospital with a Collaborative Specialist Team
Founded in 1987 and incorporated as a medical corporation in 1999, Fukazawa Hospital has long served as a cornerstone of local healthcare as a dedicated orthopedic specialty hospital. Our medical team includes board-certified orthopedic surgeons, rheumatologists, and rehabilitation specialists, all credentialed by the Japanese Orthopaedic Association. We have established a coordinated care and surgical framework with physicians specializing in upper extremity and wrist surgery as well as sports medicine. In addition to comprehensive general orthopedic services, we also provide treatment for occupational injuries and traffic accident-related conditions.
Compassionate Care Backed by Facilities for Chronic Pain Management and Rehabilitation
Guided by our founding philosophy of “providing compassionate care where patients can seek treatment with complete peace of mind,” we have equipped our hospital with dedicated facilities for chronic pain management and postoperative functional rehabilitation. Our inpatient ward is designed to offer patients a comfortable, reassuring environment throughout their recovery. In accordance with our infection control measures, visits are arranged by prior appointment only, with weekday visiting hours of approximately 15 minutes.
A Trusted Orthopedic Hospital for Every Member of Our Community
Since its founding, Fukazawa Hospital has remained steadfast in its commitment to being a hospital where every patient can receive care with confidence and peace of mind. Our director, Dr. Masanori Fukazawa, is a board-certified orthopedic surgeon who cultivated extensive clinical expertise at Hokkaido University Hospital and Sapporo Railway Hospital, and has also served as Vice President of the Hokkaido Medical Association. If you are experiencing any orthopedic concerns, or if you have been affected by an occupational injury or traffic accident, we warmly invite you to reach out and consult with our team.
Basic Information
Hokkaido, Sapporo-shi, Nishi-ku, Nijushiken 2-jo 4-chome, 6-8
2-minute walk from Nijushiken Station on the Sapporo Municipal Subway Tozai Line
2-minute walk from Exit 2 of Nijushiken Station on the Subway Tozai Line
Available
Paid: Unknown
Free: 16 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 3.3
- Nurses: 16
Facilities
Smoking
Services
Quality Management
Moriuchi Dermatology Clinic
Clinic Introduction
A Walk-In Dermatology Clinic in Nishi Ward, Sapporo
Moriuchi Dermatology Clinic is a dermatology practice located in Nijuyoken, Nishi Ward, Sapporo. The clinic operates on a walk-in basis, seeing patients in the order they arrive — no appointment is necessary. Same-day visits are always welcome, making it easy to seek care whenever a sudden skin concern arises. In addition to the clinic director, Dr. Nishimura is also on the medical staff, ensuring that multiple physicians are available to provide care. Information regarding the herpes zoster (shingles) vaccine is available on the clinic’s website and can be reviewed prior to your visit.
Check Your Wait Time in Real Time — Online or On-Site
The clinic has implemented a system that displays real-time queue updates both on its website and on monitors throughout the waiting area. Patients can check the current wait status at any time, giving them a clear sense of how long the wait may be. Whether you are already inside the clinic or have yet to leave home, you can monitor the situation remotely through the website and plan your arrival at a time that suits you. This system is designed to help patients make the most of their time, even before they step through the door.
Clinic Hours and Phone Inquiry Guidelines
The clinic is open from 9:00 AM to 12:00 PM and from 2:00 PM to 6:00 PM. On Thursdays and Saturdays, hours are limited to the morning session only. The clinic is closed on Sundays and public holidays. To avoid interrupting patient consultations, phone inquiries are kindly requested after 10:00 AM or after 3:00 PM. For questions regarding the herpes zoster vaccine, patients are encouraged to review the clinic’s medical services page before calling. Checking this information in advance will help ensure a smooth and efficient visit.
Basic Information
2F Medical Square Nijuyonken, 1-18, Nijuyonken 3-jo 1-chome, Nishi-ku, Sapporo-shi, Hokkaido
JR Kotoni Station, 10-minute walk
Subway Tozai Line, Nijuyonken Station, 10-minute walk
JR Bus [Ken 32], Nijuyonken 2-jo 2-chome
Available
Paid: Unknown
Free: 300 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 2
- Nurses: 4
Facilities
Smoking
Services
Quality Management
perle-ladies clinic
Clinic Introduction
A Comprehensive Gynecology Clinic for Women, Specializing in Recurrent Pregnancy Loss
This is a specialty clinic dedicated to women’s health, with a primary focus on recurrent pregnancy loss (RPL) while offering a broad scope of services including obstetrics, gynecology, women’s health consultations, and contraception counseling. Telemedicine has been available since May 2020, making the clinic accessible to patients with demanding schedules or those who find it difficult to attend in person. A range of health and aesthetic treatments is also offered, including placenta extract therapy, cosmetic injections, and intravenous drip infusions. Credit card and electronic payment methods are accepted.
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Guided by a Philosophy of “Sincere Medicine” — Addressing Women’s Health with Integrity
The clinic’s core philosophy of “sincere medicine” reflects an unwavering commitment to engaging honestly and thoughtfully with each patient’s individual circumstances. Women dealing with menstrual concerns, menopausal symptoms, general malaise, and a wide array of everyday health challenges are welcomed in an environment designed to make consultations feel comfortable and approachable. Telemedicine services are also in place for those who are unable to visit in person, enabling patients to consult with a physician from the comfort of their own home.
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Located Within a Medical Complex for Convenient Access During Everyday Outings
The clinic is situated within a medical complex adjacent to COOP Sapporo Nijushiken, making it easy to stop by as part of your regular shopping or daily routine. Upholding “sincere medicine” as its guiding principle, the clinic provides attentive, personalized care for a full spectrum of women’s health concerns — including recurrent pregnancy loss, menstrual disorders, menopausal symptoms, and other female-specific physical changes. You do not have to face these challenges alone; please feel free to reach out for a consultation at any time.
Basic Information
Hokkaido, Sapporo, Nishi-ku, Nijushiken 3-jo 1-chome 1-18, Medical Square Nijushiken 2F
Subway Tozai Line, Nijushiken Station, 12-minute walk
JR Hakodate Main Line, Kotoni Station, 12-minute walk
Subway Tozai Line “Nijushiken Station” Exit 2, 9-minute walk
Available
Paid: Unknown
Free: 100 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
- Nurses: 2
Facilities
Smoking
Services
Quality Management
Kitamaruyama ENT allergy clinic
Clinic Introduction
An Otolaryngology and Allergy Clinic Led by a Board-Certified Allergist
This clinic combines otolaryngology (ear, nose, and throat care) with allergology, and is led by a physician who holds board certification in allergy. Recognizing that birch pollen allergy is a major concern for many residents of Hokkaido, the clinic maintains a dedicated information page on the condition and conducts its own pollen monitoring directly within the medical building. Pollen dispersal forecasts are published every season, reflecting the clinic’s commitment to keeping patients thoroughly informed. The director is a graduate of Sapporo Medical University and has authored peer-reviewed academic papers in both English and Japanese.
Conveniently Located in a Medical Building — Preview the Interior Online Before Your Visit
The clinic is situated within a medical building, and 360-degree interior and examination room views are available through Google Maps, allowing first-time patients to familiarize themselves with the environment before they arrive. The clinic’s website also features a comprehensive list of the director’s academic publications in both English and Japanese, enabling patients to verify the scholarly expertise that underpins the care they will receive.
Serving the Kitamaruyama Area of Sapporo, Monday through Saturday
The clinic is located in the Kitamaruyama district of Sapporo. Consultations are held Monday through Saturday; the clinic is closed on Sundays and public holidays. The year-end and New Year holiday closure runs from December 27 through January 4, with regular hours resuming on January 5. A dedicated page for first-time patients is available on the clinic’s website. For questions or concerns related to otolaryngology or allergy conditions, please feel free to call (011-215-7787) or visit the clinic in person.
Basic Information
Nijushiken 1-jo 5-chome 1-34, Nishi-ku, Sapporo, Hokkaido Medical Square Kitamaruyama 2F
1-minute walk from Exit 6 of Nijushiken Station on the Subway Tozai Line
Yes
Paid: 200 spaces
Free: 13 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
- Nurses: 5
Facilities
Smoking
Services
Quality Management
KASAI MEDICAL CLINIC
Clinic Introduction
Hepatology and Gastroenterology Care Led by a Multiply Board-Certified Physician
Dr. Kazuhiro Kasai, the clinic director, holds multiple specialist credentials, including those of a Fellow and Instructor of the Japan Society of Hepatology, a Fellow and Instructor of the Japanese Society of Gastroenterology, and a Fellow of the Japan Gastroenterological Endoscopy Society. A dedicated hepatology outpatient clinic is available on all consultation days, with second-opinion consultations also offered for a full range of liver conditions, including hepatocellular carcinoma. A female physician clinic is held one day per week, providing a welcoming environment for patients seeking consultation or examination for gastrointestinal concerns. The clinic also provides broad-based care encompassing lifestyle-related diseases such as hypertension and diabetes, as well as minor surgical procedures.
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Minimally Uncomfortable Endoscopy and Rigorous Infection Control
The clinic offers patient-friendly endoscopic examinations utilizing transnasal endoscopy, intravenous sedation, and carbon dioxide insufflation to minimize discomfort. Thorough hygiene management is maintained through manual cleaning followed by mechanical washing and disinfection of all endoscopes between procedures. Dedicated facilities include a colonoscopy preparation room equipped with reclining chairs and individual television screens, as well as a post-sedation recovery area. Patients presenting with fever or suspected infectious illness are directed through a separate entrance and guided to a designated waiting room and consultation room, ensuring complete separation from the general patient flow.
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A Community-Rooted Clinic That Welcomes Walk-Ins and Puts Patients First
No appointment is necessary for first-time visits. For patients who have difficulty traveling to the clinic, telephone consultations and online consultations are also available for follow-up visits. Sixteen parking spaces are provided directly in front of the clinic. Dr. Kasai is committed to the belief that good care begins with truly listening — taking the time to hear each patient’s concerns before proceeding with treatment. The clinic strives to be a place where members of the community feel safe and at ease discussing their health, and where every patient can leave thinking, “I’m glad I came here.”
Basic Information
3-17, Hachiken 6-jo Nishi 6-chome, Nishi-ku, Sapporo-shi, Hokkaido
From JR Kotoni Station (10-15 min.), Subway Kotoni Station (10-15 min.), or Subway Miyanosawa Station (15-20 min.): Take JR Hokkaido Bus Route Koto 40 (Kotoni-Hachiken Line), get off at Hachiken 6-jo Nishi 5-chome, 3-min. walk.
Available
Paid: Unknown
Free: 20 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 2
- Nurses: 4
Facilities
Smoking
Services
Quality Management
BLESSING CLINIC
Clinic Introduction
Bilingual Japanese-English Services: Outpatient, Home Visit, and Online Care
Established in April 2023, this clinic delivers medical care through three service models: outpatient consultations, home visit care (available 24 hours a day, 365 days a year), and online consultations via the Clinics platform. English-speaking staff are on hand to provide fully bilingual service in both Japanese and English. The clinic addresses a wide range of medical needs, including emergency home care, IV therapy, COVID-19 treatment, palliative care, primary care, and pain control, and also offers occupational medicine services.
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Patient-Centered Philosophy with a Comprehensive Approach to Care
The clinic’s name, “Blessing,” reflects a heartfelt commitment to reaching out to those who are ill in the spirit of the Good Samaritan. Its mission is to work toward improving the quality of life (QOL) of patients who are unwell or in need of support. Guided by a deep respect for the value of every individual life, the team practices community health programs, pain management, and palliative care — all while remaining devoted to helping each patient live as fully and authentically as themselves.
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Appointment-Based Community Care in Yamanotemachi, Nishi-ku, Sapporo
The clinic is located at 1-8 Yamanotemachi, Nishi-ku, Sapporo, and operates entirely by appointment (phone: 011-215-8772). Consultation hours are Monday, Tuesday, Wednesday, and Friday from 9:00 a.m. to 12:00 p.m., and Monday, Tuesday, and Wednesday from 1:00 p.m. to 5:00 p.m. (closed Thursday, Saturday, and Sunday). The clinic director, Dr. Kazuko Inaba, brings approximately ten years of experience in home visit medicine and holds board certification in anesthesiology. Inspired by the aspiration to “be of service for the joy of people,” she and her team are committed to providing compassionate, community-centered care.
Basic Information
Room 302, 4-20, Yamanote 1-jo 8-chome, Nishi-ku, Sapporo-shi, Hokkaido
Vendemia 18, Room 302, 4-20, Yamanote 1-jo 8-chome, Nishi-ku, Sapporo-shi
Not Available
Paid: Unknown
Free: Unknown
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
Facilities
Smoking
Services
Quality Management
