Of course, Japan has excellent doctors in every region, and many of them speak English. However, what matters most when you’re visiting Japan is maximizing your precious time with friends and family—not spending it in waiting rooms.
Why not check out Travelers Hospital? Get appropriate medical care without the worry of long wait times, travel hassles, or prescription complications.
No waiting. No hassle. Just care.
Travelers Hospital – Your 24/7 Medical Concierge in Japan
Healthcare Without Barriers
Feeling unwell in a foreign country? Language barriers making you anxious? Unsure where to go or how to navigate Japan’s healthcare system?
Travelers Hospital is your dedicated medical concierge service, designed exclusively for international visitors to Japan. Access quality healthcare anytime, anywhere—24 hours a day, 365 days a year.
Three Flexible Care Options
1. Telehealth Consultations
From your hotel room to popular tourist spots—connect with a licensed physician instantly via smartphone. Get professional medical advice without leaving your location.
Perfect for: Quick consultations, minor illnesses, follow-up care
2. House Call Service
Too sick to travel? Have young children with you? Our physicians come to you—whether it’s your hotel, Airbnb, or temporary residence. Receive quality care in comfort.
Perfect for: Severe symptoms, families with children, mobility concerns
3. In-Person Clinic Visits
Prefer face-to-face consultations? Visit our modern, welcoming clinic in Shiba-Daimon, Tokyo, for comprehensive medical examinations and treatments.
Perfect for: Detailed examinations, ongoing treatment, peace of mind
Why International Travelers Choose Us
True 24/7 Availability
Midnight fever? Weekend injury? We’re here. No need to worry about Japanese business hours or time zones.
Speak Your Language
Communicate confidently in English, Chinese, and other languages. Describe your symptoms accurately and understand your treatment plan completely.
Lightning-Fast Response
Average response time: just 1 hour from inquiry to appointment confirmation. Because when you’re sick, waiting isn’t an option.
Comprehensive Medical Services
12+ medical specialties under one roof: Internal Medicine, Pediatrics, Dermatology, ENT, Ophthalmology, Dentistry, and more.
Insurance Made Simple
Navigate Japan’s healthcare costs with ease. We provide detailed documentation and support for international travel insurance claims.
Transparent Pricing
No surprise bills. Receive cost estimates before treatment begins, so you can make informed decisions about your care.
Proven Patient Satisfaction
93.1% satisfaction rate—our patients trust us to deliver compassionate, high-quality care when they need it most.
Common Situations We Handle
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Sudden Illness
Fever, cold, flu symptoms—get diagnosed and treated via telehealth while resting comfortably in your hotel. -
Children’s Health Emergencies
Your child isn’t feeling well? Our pediatricians provide house calls for worried parents. -
Skin Issues
Allergic reactions, insect bites, rashes—quick dermatology consultations and treatment recommendations. -
Dental Emergencies
Toothache ruining your trip? Access emergency dental care without the language barrier. -
Chronic Condition Management
Staying in Japan long-term? Continue your regular medications and monitoring seamlessly. -
Health Concerns & Questions
Worried about symptoms but not sure if you need treatment? Get professional medical advice anytime.
Experience peace of mind during your Japan journey. Quality healthcare is just a message away.
No waiting. No hassle. Just care.
While Travelers Hospital offers 24/7 emergency care and comprehensive English support—making it ideal for urgent situations—we also want to introduce carefully selected clinics in the Hakuba area.
These local clinics provide specialized medical services and welcome English-speaking patients. Take your time to explore their services and find the best fit for your needs.
North Alps Medical center Azumi Hospital
Clinic Introduction
Expanding Specialized Medical Services, Including the Launch of a New Neurosurgery Department
Kita Alps Medical Center Azumi Hospital is a community hospital operating under JA Nagano Koseiren. In December 2025, the hospital officially launched its Neurosurgery Department and established a Shoulder Joint Treatment Center, further strengthening its clinical service offerings. The hospital has also introduced 3D mammography for “Otegaru Mammo,” a walk-in breast cancer screening service that requires no prior appointment. In September 2025, it was accredited as a Certified Clinical Training Facility by the Japanese Society of Hand Therapy, underscoring its ongoing commitment to delivering specialized medical care.
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Advancing Medical Safety Through Core Principles and Multidisciplinary Team-Based Care
The hospital’s guiding philosophy is “to build a hospital trusted by the community through the delivery of high-quality medical care and meaningful contribution to society.” Medical safety is treated as a day-to-day priority, as demonstrated by the hospital’s active participation in JA Nagano Koseiren’s Medical Safety Promotion Month. Clinical care is provided through a multidisciplinary team (MDT) framework, fostering close collaboration among healthcare professionals across a wide range of disciplines. Staff members actively participate in and present at academic conferences both domestically and internationally, and the hospital devotes considerable effort to training the next generation of healthcare professionals as a designated initial clinical residency training facility.
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Walking Alongside Patients Through Community Publications and Local Engagement
On weekdays, reception is open from 7:30 to 11:30 a.m., with consultations beginning at 8:30 a.m. The hospital is closed on the 2nd, 4th, and 5th Saturdays, as well as Sundays and public holidays. Through its monthly newsletter “Kizuna” — meaning “bonds” — the hospital nurtures its connection with the local community. Community-oriented activities include hosting a hospital festival and an agricultural festival, as well as operating “Teruteru Salon,” a dedicated support salon for cancer patients. In January 2026, the hospital resumed patient visitation, reaffirming its commitment to creating a safe and welcoming environment for both patients and their families.
Basic Information
3207-1 Ikeda, Ikeda-machi, Kitaazumi-gun, Nagano
20-minute walk or 5-minute taxi ride from Shinano-Matsukawa Station on the JR Oito Line; also accessible by Ikeda Town Municipal Bus from Shinano-Matsukawa Station (Ikeda-bound), alight at the ‘Azumi Hospital’ stop
Available
Paid: 0 spaces
Free: 400 spaces
Official Website
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Other
Staff
- Doctors: 48.6
- Nurses: 218.5
Facilities
Smoking
Services
Quality Management
Haabunosato Shinryoujyo
Clinic Introduction
A Clinic Supporting Community Health Through Internal Medicine, Surgery, and Home Medical Care
Herb-no-Sato Clinic provides integrated care across both internal medicine and surgery, offering a wide range of services that include treatment for lifestyle-related diseases, gastrointestinal disorders, respiratory conditions, and cardiovascular diseases, as well as various vaccinations and health consultations. For patients who have difficulty traveling to the clinic, we conduct regularly scheduled home visits every two weeks and can also arrange urgent house calls when a patient’s condition changes suddenly. From palliative care to end-of-life support in the comfort of the patient’s own home, we are committed to delivering continuous, compassionate medical care that adapts to each patient’s evolving needs.
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Comprehensive, Ongoing Care From Your Trusted Primary Care Physician
We are deeply committed to our role as a primary care physician, with a core mission of helping community residents address and resolve their health concerns. Our home visit services encompass a range of in-home laboratory tests — including blood draws, urinalysis, and stool examinations — along with vital signs monitoring covering blood pressure, body temperature, and pulse rate. We maintain a flexible care structure tailored to each stage of a patient’s health journey, whether immediately following hospital discharge or during end-of-life care, providing continuous support for lifestyle-related conditions and a broad spectrum of other illnesses.
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An Approachable Community Physician Conveniently Located in Ikeda Town
The clinic is located at 4855-1 Oisome, Ikeda-machi, Kitaazumi-gun, Nagano Prefecture, along Prefectural Route 51 (Omachi-Akashina Line), diagonally across from The Big Shinshu Ikeda store at the Takizawa intersection. Please feel free to contact us by phone at TEL. 0261-62-0210. Whether you are experiencing distressing symptoms or have concerns about your health, we encourage you to reach out at any time — no concern is too small. We are also happy to discuss how to get started with our home visit medical services.
Basic Information
Aizome, Ikeda-machi, Kitaazumi-gun, Nagano Prefecture
JR Oito Line, Shinano-Matsukawa Station, 120 min walk
From JR Shinonoi Line, Akashina Station, take bus bound for Omachi, 10 min, 1 min from Takizawa Bus Stop
Available
Paid: Unknown
Free: 15 spaces
Official Website
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Other
Staff
- Doctors: 1
- Nurses: 3
Facilities
Smoking
Services
Quality Management
Kamishiro Iin
Clinic Introduction
A Comprehensive Medical Institution in Nagano Providing Integrated Healthcare, Long-term Care, and Public Health Services
Kamishiro Medical Clinic, operated by the Josai Medical Foundation, is a comprehensive medical institution that delivers healthcare, welfare, and public health services in a fully integrated manner. In addition to housing a Dementia Disease Medical Center, the clinic offers highly specialized examinations including aviation medical assessments and occupational health evaluations. With an on-site fitness facility, the clinic extends its scope well beyond disease treatment to encompass health promotion and preventive medicine. A broad spectrum of services — from elderly care to support for persons with disabilities — is in place to meet the diverse needs of the local community.
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Holistic, Evidence-Based Medicine Backed by a Diverse Network of Care Facilities
Guided by the philosophy of “caring for each patient from a physical, mental, social, and ethical perspective while delivering evidence-based treatment,” the clinic practices whole-person medicine that views every individual through a comprehensive, multidimensional lens. Its facility network spans a wide range of care settings, including a home visit nursing station, a long-term care health facility, a medical care home for the elderly, and day service and day care centers offering rehabilitation programs. The clinic also provides in-home care management and medical short-stay care, maintaining a robust support system that enables patients to continue living safely and comfortably in their own homes.
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Supporting Community Healthcare Across Nagano Prefecture, from Matsumoto and Azumino to Surrounding Regions
With locations spanning multiple areas of Nagano Prefecture — including Matsumoto, Azumino, Omachi, Hakuba, and Otari — the clinic delivers community-rooted healthcare, welfare, and public health services across a wide geographic area. Under the Josai Medical Foundation’s guiding motto of “Always with Kindness,” the clinic is committed to providing a welcoming and reassuring environment for everyone — not only those living with illness or disability, but also those who wish to maintain and improve their overall health. We warmly invite you to reach out to us at any time.
Basic Information
22844 Kamishiro, Hakuba Village, Kitaazumi District, Nagano Prefecture
Oito Line, Kamishiro Station, 10-minute walk
15-minute walk from JR Oito Line Kamishiro Station
Available
Paid: Unknown
Free: 25 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1.2
- Nurses: 1.2
Facilities
Smoking