Of course, Japan has excellent doctors in every region, and many of them speak English. However, what matters most when you’re visiting Japan is maximizing your precious time with friends and family—not spending it in waiting rooms.
Why not check out Travelers Hospital? Get appropriate medical care without the worry of long wait times, travel hassles, or prescription complications.
No waiting. No hassle. Just care.
Travelers Hospital – Your 24/7 Medical Concierge in Japan
Healthcare Without Barriers
Feeling unwell in a foreign country? Language barriers making you anxious? Unsure where to go or how to navigate Japan’s healthcare system?
Travelers Hospital is your dedicated medical concierge service, designed exclusively for international visitors to Japan. Access quality healthcare anytime, anywhere—24 hours a day, 365 days a year.
Three Flexible Care Options
1. Telehealth Consultations
From your hotel room to popular tourist spots—connect with a licensed physician instantly via smartphone. Get professional medical advice without leaving your location.
Perfect for: Quick consultations, minor illnesses, follow-up care
2. House Call Service
Too sick to travel? Have young children with you? Our physicians come to you—whether it’s your hotel, Airbnb, or temporary residence. Receive quality care in comfort.
Perfect for: Severe symptoms, families with children, mobility concerns
3. In-Person Clinic Visits
Prefer face-to-face consultations? Visit our modern, welcoming clinic in Shiba-Daimon, Tokyo, for comprehensive medical examinations and treatments.
Perfect for: Detailed examinations, ongoing treatment, peace of mind
Why International Travelers Choose Us
True 24/7 Availability
Midnight fever? Weekend injury? We’re here. No need to worry about Japanese business hours or time zones.
Speak Your Language
Communicate confidently in English, Chinese, and other languages. Describe your symptoms accurately and understand your treatment plan completely.
Lightning-Fast Response
Average response time: just 1 hour from inquiry to appointment confirmation. Because when you’re sick, waiting isn’t an option.
Comprehensive Medical Services
12+ medical specialties under one roof: Internal Medicine, Pediatrics, Dermatology, ENT, Ophthalmology, Dentistry, and more.
Insurance Made Simple
Navigate Japan’s healthcare costs with ease. We provide detailed documentation and support for international travel insurance claims.
Transparent Pricing
No surprise bills. Receive cost estimates before treatment begins, so you can make informed decisions about your care.
Proven Patient Satisfaction
93.1% satisfaction rate—our patients trust us to deliver compassionate, high-quality care when they need it most.
Common Situations We Handle
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Sudden Illness
Fever, cold, flu symptoms—get diagnosed and treated via telehealth while resting comfortably in your hotel. -
Children’s Health Emergencies
Your child isn’t feeling well? Our pediatricians provide house calls for worried parents. -
Skin Issues
Allergic reactions, insect bites, rashes—quick dermatology consultations and treatment recommendations. -
Dental Emergencies
Toothache ruining your trip? Access emergency dental care without the language barrier. -
Chronic Condition Management
Staying in Japan long-term? Continue your regular medications and monitoring seamlessly. -
Health Concerns & Questions
Worried about symptoms but not sure if you need treatment? Get professional medical advice anytime.
Experience peace of mind during your Japan journey. Quality healthcare is just a message away.
No waiting. No hassle. Just care.
While Travelers Hospital offers 24/7 emergency care and comprehensive English support—making it ideal for urgent situations—we also want to introduce carefully selected clinics in the Joetsu area.
These local clinics provide specialized medical services and welcome English-speaking patients. Take your time to explore their services and find the best fit for your needs.
Niigata Prefectural Central Hospital
Clinic Introduction
Specialized Medical Care Covering Neurological, Cardiovascular, and Gastrointestinal Conditions
Our facility houses the Niigata Brain and Heart Center, Joetsu Branch, providing specialized diagnostic and treatment capabilities for neurological and cardiovascular diseases. We offer a comprehensive range of endoscopic services, including upper gastrointestinal endoscopy and colonoscopy, and have made instructional videos publicly available to help patients understand what to expect before their procedures. We have also established an amyloid brain PET-CT scanning program, enabling advanced diagnostic imaging for dementia and other neurological disorders.
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Strengthening Healthcare Quality Through Education and Regional Collaboration
We conduct specified nursing act training programs and actively welcome medical students for participatory clinical clerkships, investing in the development of the next generation of healthcare professionals. Through our Pharmacy and Therapeutics Committee, we ensure the appropriate management and regular public disclosure of approved medications. We also maintain clear and up-to-date resources for our registered partner physicians, reinforcing collaboration with regional medical institutions while promoting transparency in the care we provide.
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Community Health Education and Open Access to Medical Information
The Niigata Brain and Heart Center, Joetsu Branch hosts public health seminars dedicated to sharing accurate, accessible knowledge about neurological and cardiovascular diseases with members of the local community. We also publish video guides on endoscopic procedures to help ease patient concerns before their visits. Our clinic closure schedule and physician directory are updated on a regular basis, ensuring that patients and community members can always access the information they need.
Basic Information
新潟県上越市新南町２０５番地
えちごトキめき鉄道 高田駅 walk60分
北陸新幹線 上越妙高駅 walk120分
Available
Paid: Unknown
Free: 534 spaces
Official Website
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Other
Staff
- Doctors: 110
- Nurses: 556
Facilities
Smoking
Services
Quality Management
Mochizuki Clinic
Clinic Introduction
Your Community’s Trusted Primary Care Clinic — From Everyday Health Management to Specialist Referrals
Mochizuki Clinic serves as a primary care medical institution deeply committed to the well-being of our local community. We offer health management consultations based on medical checkup results, as well as guidance on health and welfare services. We make every effort to respond to inquiries during evenings and holidays, ensuring that patients always have a trusted place to turn whenever everyday health concerns arise. When specialist care is needed, we provide referrals and coordinate with specialist physicians and specialized medical institutions to help each patient access the most appropriate care.
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Empowering Patient and Family Decision-Making, with Comprehensive Inpatient Care
At Mochizuki Clinic, we hold deep respect for the wishes of our patients, their families, and all those involved in their care as a foundational principle of our practice. We recognize that supporting informed decision-making regarding treatment, recuperation, and daily life is the shared responsibility of every member of our staff. We have established and publicly released our Guidelines for Appropriate Decision-Making Support, and our organization as a whole is committed to ensuring that each patient can determine the direction of their own care. Our facility is equipped with both a general ward for acute care and a Community-Based Integrated Care Ward to support recovery and facilitate a safe return to home living.
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Serving the Nakago Ward Community in Joetsu City — A Message to Our Patients
Mochizuki Clinic is located at 1064 Fujisawa, Nakago Ward, Joetsu City, Niigata Prefecture, and can be reached by phone at 0255-74-2451. We are guided by the belief that “we, as hospital staff, respect the wishes of our patients, their families, and all those involved in their care, and provide appropriate support to help them make informed decisions.” Every member of our team is dedicated to standing by the side of patients and their families, working together as one. From everyday health concerns to a successful recovery and return to home living, we are committed to being a source of support for everyone in our community.
Basic Information
1064 Fujisawa, Nakago-ku, Joetsu-shi, Niigata
Echigo Tokimeki Railway, Nihongi Station, 10-minute walk
Available
Paid: Unknown
Free: 10 spaces
Official Website
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Other
Staff
- Doctors: 1
- Nurses: 1
Facilities
Smoking
Services
TSUKADA CLINIC for children
Clinic Introduction
A Pediatric Clinic Dedicated to Well-Child Checkups, Vaccinations, and Infectious Disease Updates
Tsukada Children’s Clinic is a pediatric practice dedicated exclusively to the care of children, located in Joetsu City, Niigata Prefecture. The clinic takes a proactive approach to well-child checkups and immunizations, and provides weekly updates on infectious disease information to help local parents access accurate guidance at the right time. The clinic also distributes free copies of its original theme song, “Mata Ashita Genki ni Nareru Kara” (Tomorrow, You Will Feel Better Again), at the front desk, with mail delivery available for those who live farther away.
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Care Centered on Preventive Medicine — “For the Smiles of Every Child”
Guided by the philosophy of “For the smiles of every child,” the clinic has placed preventive medicine at the core of its practice. Parents are encouraged to implement fundamental infection control measures such as mask wearing and thorough hand hygiene. The clinic also offers concrete advice, including a recommendation to begin immunizations promptly after a child turns one year old. Parents are further advised to seek medical attention without delay if their child appears lethargic due to infectious gastroenteritis — all part of the clinic’s commitment to providing clear, actionable information that empowers families to make confident decisions.
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Sakae-machi, Joetsu City, Niigata — A Clinic That Wishes for Every Child’s Full Recovery
The clinic is located at 2-2-25 Sakae-machi, Joetsu City, Niigata Prefecture. Tel: 025-544-7777 / Fax: 025-544-8456. The clinic’s original theme song, “Mata Ashita Genki ni Nareru Kara” (Tomorrow, You Will Feel Better Again), carries a warm and tender message to children enduring hospitalization or intravenous therapy: “You have been so brave — now rest and take it easy.” The entire clinic team sincerely looks forward to welcoming members of the community and hopes that every child will regain their bright smile as soon as possible.
Basic Information
2-2-25 Sakaemachi, Joetsu City, Niigata Prefecture
Naoetsu Station, 10-minute walk
Available
Paid: Unknown
Free: 70 spaces
Official Website
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Other
Staff
- Doctors: 3
- Nurses: 4.6
Facilities
Smoking
Services
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Basic Information
2-11-34 Shinonome-machi, Joetsu-shi, Niigata
Tokimeki Railway, Naoetsu Station, 5-minute walk
Available
Paid: Unknown
Free: 21 spaces
Official Website
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Other
Staff
- Doctors: 1
- Nurses: 1
Facilities
Smoking
Services
–
Basic Information
5-16 Sakaemachi, Joetsu City, Niigata Prefecture
Echigo Tokimeki Railway, Myoko Haneuma Line, Takada Station, 25-minute walk
Available
Paid: 50 spaces
Free: Unknown
Official Website
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Other
Staff
- Doctors: 2
- Nurses: 1
Facilities
Smoking
Services
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Clinic Introduction
Lifestyle Disease Management Through Collaboration Between a Cardiologist and a Registered Dietitian
Since our clinic opened in September 1998, we have been delivering community-centered medical care deeply rooted in the Kubiki region. Drawing on the expertise of a board-certified cardiologist, we provide appropriate management of lifestyle-related diseases — including hypertension, dyslipidemia, diabetes mellitus, and gout — with a focus on preventing myocardial infarction and cerebral infarction. Our services also encompass dietary counseling conducted in collaboration with a registered dietitian, insurance-covered smoking cessation treatment for eligible patients, and home medical visits for those who have difficulty traveling to the clinic. We additionally serve as a designated workers’ accident compensation clinic, school physician, and occupational physician, contributing to our community across a wide range of roles.
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Fully Equipped Cardiovascular Diagnostics with Physically Separated Patient Flow for Infectious Disease Management
Our clinic is fully equipped with the diagnostic tools essential for comprehensive cardiovascular evaluation, including standard electrocardiography (ECG), exercise stress ECG, 24-hour Holter monitoring, and echocardiography, enabling early detection and precise treatment of cardiovascular conditions. With regard to infectious disease management, we have entered into a medical care agreement with Niigata Prefecture. Febrile patients are directed through a dedicated separate entrance and seen in a designated consultation room, ensuring complete physical separation from the general patient flow. When specialized examination or treatment is determined to be necessary, we will refer patients to the appropriate medical institution.
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Your Trusted Family Doctor in the Community — Walk-Ins Welcome, No Appointment Needed
Patients are welcome to visit without a prior appointment, provided they arrive at least 30 minutes before the end of clinic hours. We offer comprehensive general internal medicine care covering a wide range of conditions, including the common cold, influenza, seasonal allergic rhinitis, and abdominal pain — serving as the first place you turn when health concerns arise, just as a trusted family doctor should be. When specialized examination or treatment is deemed necessary, we will promptly refer you to a medical institution best suited to your condition, so please do not hesitate to visit us. Our entire staff remains dedicated to supporting the health and well-being of everyone in the Kubiki community.
Basic Information
Niigata Prefecture, Joetsu City, Kubiki Ward, Kamiyoshi Aza Yokoe 437-71
Available
Paid: Unknown
Free: 20 spaces
Official Website
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Other
Staff
- Doctors: 1
- Nurses: 3
Facilities
Smoking
Services
Quality Management
nadati shinnryoujo hiraharanaika clinic
Clinic Introduction
Community-Based Medicine Centered on Home Care Support and Infectious Disease Outpatient Services
Nadate Clinic Hirahara Internal Medicine Clinic is built around a core commitment to home-based medical care. Working in close collaboration with its affiliated facilities — Kizuna Home Palliative Care Clinic and Kizuna Visiting Nurse Station — the clinic provides comprehensive support for home-based therapy and palliative care. In addition, the clinic operates an infectious disease outpatient service that welcomes patients presenting with fever, cold symptoms, or gastroenteritis, regardless of prior visit history (advance telephone contact is required). This arrangement ensures that first-time patients can seek care with confidence, knowing the clinic stands ready to serve as their trusted primary care provider.
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Team-Based Care and Multidisciplinary Collaboration in Support of Patients and Their Families
The clinic is guided by a philosophy that places patient welfare above all else, with an unwavering commitment to the well-being and peace of mind of both patients and their families. The clinical team comprises physicians, nurses, physical therapists, occupational therapists, speech-language pathologists, and medical social workers, all working in close coordination with care managers and long-term care facility staff. Through ICT-enabled information sharing, the clinic has established a seamless communication network among all involved parties, making it possible to deliver genuinely patient-centered medical services across the continuum of care.
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A Community-Rooted Primary Care Clinic Serving the Nadate District of Joetsu City
The clinic is located at 196 Nadate-omachi, Nadate District, Joetsu City, Niigata Prefecture, with six parking spaces available for patients. Since formally committing to the role of primary care provider in April 2022, the clinic has continued to support the everyday health needs of local residents on an ongoing basis. Operating as part of a coordinated group together with Kizuna Home Palliative Care Clinic, Kizuna Visiting Nurse Station, and associated long-term care facilities, the clinic pursues the health and well-being of the entire community under the shared motto, “For the people of our community.”
Basic Information
新潟県上越市名立区名立大町１９６
えちごトキめき鉄道日本海ひすいライン 名立駅 10 min walk
Available
Paid: Unknown
Free: 7 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
- Nurses: 1
Facilities
Smoking
Services
Quality Management
MANABE ORTHOPEDICS CLINIC
Clinic Introduction
Comprehensive Care Through Orthopedics, Rheumatology, and On-Site MRI
Manabe Orthopedic Clinic is a two-specialty practice offering orthopedics and rheumatology in Joetsu City, Niigata Prefecture. We treat a wide range of conditions — from pain and numbness related to bones, joints, and nerves, to traumatic injuries and skin complaints. Our clinic is equipped with a dedicated on-site MRI facility, allowing diagnostic imaging to be performed and interpreted entirely in-house. We also provide specialized screening for osteoporosis and bone mineral density, supporting the long-term bone health of every patient in our care.
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Team-Based Medicine and Our Philosophy as a Community Family Physician
In our commitment to remaining a trusted and accessible presence in the community, our entire staff works together through a collaborative, team-based approach to contribute to local healthcare. We encourage patients to seek medical attention early at the first sign of symptoms, as prompt consultation and timely intervention are the cornerstones of how we practice medicine. Whether the concern involves pain or numbness in the bones, joints, or nerves, a traumatic injury, or a skin condition, our team is dedicated to providing thorough and attentive care for every individual who walks through our doors.
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Your Trusted Family Physician — We Welcome Your Consultation
Guided by our shared mission to serve as each patient’s trusted family physician and to contribute meaningfully to the health of our local community, Manabe Orthopedic Clinic is proud to support healthcare in Joetsu City, Niigata Prefecture. If you notice any symptoms in your daily life — whether pain, numbness, a traumatic injury, or a skin concern — we encourage you to come in as early as possible. For any questions or concerns related to orthopedics or rheumatology, please do not hesitate to reach out to Manabe Orthopedic Clinic.
Basic Information
Niigata Prefecture, Joetsu City, Takatsuchi-machi 2-12-5
JR Shinetsu Line, Takada Station, 15-minute walk
5 minutes by taxi from Takada Station
Available
Paid: Unknown
Free: 50 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
- Nurses: 3
Facilities
Smoking
Services
Nakamura Skin Care Clinic
Basic Information
2-3-24 Kitashiro-machi, Joetsu-shi, Niigata
Myoko Haneuma Line, Takada Station, 20-minute walk
Available
Paid: Unknown
Free: 20 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
- Nurses: 1
Facilities
Smoking