Of course, Japan has excellent doctors in every region, and many of them speak English. However, what matters most when you’re visiting Japan is maximizing your precious time with friends and family—not spending it in waiting rooms.
Why not check out Travelers Hospital? Get appropriate medical care without the worry of long wait times, travel hassles, or prescription complications.
No waiting. No hassle. Just care.
Travelers Hospital – Your 24/7 Medical Concierge in Japan
Healthcare Without Barriers
Feeling unwell in a foreign country? Language barriers making you anxious? Unsure where to go or how to navigate Japan’s healthcare system?
Travelers Hospital is your dedicated medical concierge service, designed exclusively for international visitors to Japan. Access quality healthcare anytime, anywhere—24 hours a day, 365 days a year.
Three Flexible Care Options
1. Telehealth Consultations
From your hotel room to popular tourist spots—connect with a licensed physician instantly via smartphone. Get professional medical advice without leaving your location.
Perfect for: Quick consultations, minor illnesses, follow-up care
2. House Call Service
Too sick to travel? Have young children with you? Our physicians come to you—whether it’s your hotel, Airbnb, or temporary residence. Receive quality care in comfort.
Perfect for: Severe symptoms, families with children, mobility concerns
3. In-Person Clinic Visits
Prefer face-to-face consultations? Visit our modern, welcoming clinic in Shiba-Daimon, Tokyo, for comprehensive medical examinations and treatments.
Perfect for: Detailed examinations, ongoing treatment, peace of mind
Why International Travelers Choose Us
True 24/7 Availability
Midnight fever? Weekend injury? We’re here. No need to worry about Japanese business hours or time zones.
Speak Your Language
Communicate confidently in English, Chinese, and other languages. Describe your symptoms accurately and understand your treatment plan completely.
Lightning-Fast Response
Average response time: just 1 hour from inquiry to appointment confirmation. Because when you’re sick, waiting isn’t an option.
Comprehensive Medical Services
12+ medical specialties under one roof: Internal Medicine, Pediatrics, Dermatology, ENT, Ophthalmology, Dentistry, and more.
Insurance Made Simple
Navigate Japan’s healthcare costs with ease. We provide detailed documentation and support for international travel insurance claims.
Transparent Pricing
No surprise bills. Receive cost estimates before treatment begins, so you can make informed decisions about your care.
Proven Patient Satisfaction
93.1% satisfaction rate—our patients trust us to deliver compassionate, high-quality care when they need it most.
Common Situations We Handle
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Sudden Illness
Fever, cold, flu symptoms—get diagnosed and treated via telehealth while resting comfortably in your hotel. -
Children’s Health Emergencies
Your child isn’t feeling well? Our pediatricians provide house calls for worried parents. -
Skin Issues
Allergic reactions, insect bites, rashes—quick dermatology consultations and treatment recommendations. -
Dental Emergencies
Toothache ruining your trip? Access emergency dental care without the language barrier. -
Chronic Condition Management
Staying in Japan long-term? Continue your regular medications and monitoring seamlessly. -
Health Concerns & Questions
Worried about symptoms but not sure if you need treatment? Get professional medical advice anytime.
Experience peace of mind during your Japan journey. Quality healthcare is just a message away.
No waiting. No hassle. Just care.
While Travelers Hospital offers 24/7 emergency care and comprehensive English support—making it ideal for urgent situations—we also want to introduce carefully selected clinics in the Niigata-Higashi-ku area.
These local clinics provide specialized medical services and welcome English-speaking patients. Take your time to explore their services and find the best fit for your needs.
Kido Byouin
Clinic Introduction
Kido Hospital: Strengthening the Community Through Multidisciplinary Team-Based Care
Kido Hospital, operated by the Niigata Medical Life Cooperative, serves as a clinical training hospital, accepting residents and nursing students along with a variety of other clinical trainees. The hospital practices true team-based medicine through close collaboration among its Medical, Nursing, and Clinical Technology Departments, with specialists across multiple disciplines including Radiology and Clinical Engineering. An on-site health checkup center is also available, and a centralized appointment system managed by a dedicated reservation center ensures that first-time patients can access care with ease.
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Building a Safe and Reassuring Healthcare Environment on a Foundation of Mutual Cooperation
Guided by the founding principle “One for all, all for one,” the hospital delivers compassionate care that places patients and their families at the center of everything it does. A structured nursing education program supports a high-quality nursing team, while pharmacists meticulously verify drug names, dosages, administration routes, and potential interactions to ensure medication safety. In addition to a comprehensive range of clinical services that include a Rehabilitation Department, the hospital actively implements infection prevention measures, fostering an environment where patients can seek care with complete peace of mind.
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A Dedicated Reservation Center and Heartfelt Nursing Care Await Every Patient
Patients are encouraged to schedule appointments in advance through the hospital’s reservation center. New patients and referred patients alike are welcome to book by phone, and the center also accepts referral communications by fax from other medical institutions in the community. The health checkup center receives phone inquiries from 11:00 a.m. to 4:30 p.m. Our staff, committed to nursing care that comes from the heart, will greet each patient with genuine warmth. Please note that medical consultations regarding symptoms cannot be provided by phone or email; if you have any health concerns, we encourage you to visit us in person.
Basic Information
4-13-3 Takeo, Higashi-ku, Niigata City, Niigata
Niigata Kotsu: Niigata Station South Exit ~ Hanamizuki ~ Kido Hospital
Available
Paid: 550 spaces
Free: 12 spaces
Official Website
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Other
Staff
- Doctors: 39.5
- Nurses: 199.55
Facilities
Smoking
Services
Quality Management
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Clinic Introduction
Medical Care, Nursing Care, and Fitness All Under One Roof
e-Medical Orthopedics is an orthopedic clinic located within “e-Medical Plaza,” an integrated medical, nursing care, and health promotion facility. Under one roof, the building houses orthopedics, cardiology and internal medicine, dentistry, day rehabilitation services, and a fitness center — enabling patients to receive treatment, rehabilitation, and physical conditioning all in one place. With medical care, nursing care, and health promotion services brought together in a single facility, the clinic is well-equipped to provide comprehensive support for the health and well-being of the local community.
Community-Centered Care and a Full-Service Facility Dedicated to Enhancing Quality of Life
Guided by the philosophy of creating “a space where both mind and body can flourish,” the clinic goes beyond treating pain and lifestyle-related diseases, placing strong emphasis on improving patients’ quality of life (QOL) and promoting preventive medicine. The facility is thoughtfully organized across three floors: orthopedics and cardiology/internal medicine on the first floor, day rehabilitation and fitness on the second, and dentistry on the third — offering seamlessly integrated medical care, nursing care, and health promotion services all within a single building.
Long-Term Support for Patients’ Health from Higashi Ward, Niigata City
The clinic is located at e-Medical Plaza, 6-chome 3-35 Nakayama, Higashi Ward, Niigata City (Orthopedics Tel: 025-271-1284). Driven by the sincere belief that “we want to help everyone live a long, comfortable life — not simply by treating pain and lifestyle-related diseases, but by enhancing quality of life and supporting a healthy life free from illness and prolonged dependency,” the clinic is dedicated to walking alongside each patient on their long-term journey toward lasting health.
Basic Information
6-3-35 Nakayama, Higashi-ku, Niigata City, Niigata Prefecture
Niigata Station South Exit
Yes
Paid: Unknown
Free: 80 spaces
Official Website
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Other
Facilities
Smoking
Services
