Of course, Japan has excellent doctors in every region, and many of them speak English. However, what matters most when you’re visiting Japan is maximizing your precious time with friends and family—not spending it in waiting rooms.
Why not check out Travelers Hospital? Get appropriate medical care without the worry of long wait times, travel hassles, or prescription complications.
No waiting. No hassle. Just care.
Travelers Hospital – Your 24/7 Medical Concierge in Japan
Healthcare Without Barriers
Feeling unwell in a foreign country? Language barriers making you anxious? Unsure where to go or how to navigate Japan’s healthcare system?
Travelers Hospital is your dedicated medical concierge service, designed exclusively for international visitors to Japan. Access quality healthcare anytime, anywhere—24 hours a day, 365 days a year.
Three Flexible Care Options
1. Telehealth Consultations
From your hotel room to popular tourist spots—connect with a licensed physician instantly via smartphone. Get professional medical advice without leaving your location.
Perfect for: Quick consultations, minor illnesses, follow-up care
2. House Call Service
Too sick to travel? Have young children with you? Our physicians come to you—whether it’s your hotel, Airbnb, or temporary residence. Receive quality care in comfort.
Perfect for: Severe symptoms, families with children, mobility concerns
3. In-Person Clinic Visits
Prefer face-to-face consultations? Visit our modern, welcoming clinic in Shiba-Daimon, Tokyo, for comprehensive medical examinations and treatments.
Perfect for: Detailed examinations, ongoing treatment, peace of mind
Why International Travelers Choose Us
True 24/7 Availability
Midnight fever? Weekend injury? We’re here. No need to worry about Japanese business hours or time zones.
Speak Your Language
Communicate confidently in English, Chinese, and other languages. Describe your symptoms accurately and understand your treatment plan completely.
Lightning-Fast Response
Average response time: just 1 hour from inquiry to appointment confirmation. Because when you’re sick, waiting isn’t an option.
Comprehensive Medical Services
12+ medical specialties under one roof: Internal Medicine, Pediatrics, Dermatology, ENT, Ophthalmology, Dentistry, and more.
Insurance Made Simple
Navigate Japan’s healthcare costs with ease. We provide detailed documentation and support for international travel insurance claims.
Transparent Pricing
No surprise bills. Receive cost estimates before treatment begins, so you can make informed decisions about your care.
Proven Patient Satisfaction
93.1% satisfaction rate—our patients trust us to deliver compassionate, high-quality care when they need it most.
Common Situations We Handle
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Sudden Illness
Fever, cold, flu symptoms—get diagnosed and treated via telehealth while resting comfortably in your hotel. -
Children’s Health Emergencies
Your child isn’t feeling well? Our pediatricians provide house calls for worried parents. -
Skin Issues
Allergic reactions, insect bites, rashes—quick dermatology consultations and treatment recommendations. -
Dental Emergencies
Toothache ruining your trip? Access emergency dental care without the language barrier. -
Chronic Condition Management
Staying in Japan long-term? Continue your regular medications and monitoring seamlessly. -
Health Concerns & Questions
Worried about symptoms but not sure if you need treatment? Get professional medical advice anytime.
Experience peace of mind during your Japan journey. Quality healthcare is just a message away.
No waiting. No hassle. Just care.
While Travelers Hospital offers 24/7 emergency care and comprehensive English support—making it ideal for urgent situations—we also want to introduce carefully selected clinics in the Otaru area.
These local clinics provide specialized medical services and welcome English-speaking patients. Take your time to explore their services and find the best fit for your needs.
Saiseikai Otaru Hospital
Clinic Introduction
Seamless Care Across 16 Specialties, Integrated with Welfare and Long-Term Care Services
Hokkaido Saiseikai Otaru Hospital operates 16 clinical departments, delivering continuous, coordinated care that spans the full spectrum from acute treatment through convalescent recovery. Beyond medical care, the hospital has established a comprehensive system that integrates social welfare and long-term care services, providing broad support to ensure patients feel secure not only during hospitalization but also in their lives after discharge. The hospital is also actively advancing the “Saiseikai Wellness Town Initiative,” an ambitious effort that reaches beyond the boundaries of conventional healthcare to promote community-wide health and vitality throughout the region.
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Standing Beside the Community, Committed to Care That Truly Matters
Guided by the fundamental principle of “medicine that stands alongside the people of the community,” the hospital considers it its mission to deliver the care that local residents genuinely need. The hospital confronts head-on the social challenges facing Otaru City — namely population decline and an aging society with fewer children — and has adopted as its institutional policy a commitment to community revitalization and the creation of a vibrant city through the unified provision of medical, welfare, and long-term care services. Outpatient consultations are available Monday through Friday, offered in two sessions: morning and afternoon.
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Weekday Outpatient Services and an Unwavering Commitment to Community Health
Outpatient registration is available five days a week, Monday through Friday, with morning hours from 8:50 to 11:30 and afternoon hours from 12:40 to 15:00 (hours may vary by department). The hospital is closed on Saturdays, Sundays, public holidays, and during the year-end and New Year period (December 29 through January 3). Driven by the vision of “building a community where people can live safely and healthily, undaunted by an aging population and declining birthrate,” the hospital remains deeply committed to protecting the health of all residents and playing an active role in the revitalization and renewal of Otaru.
Basic Information
10-1 Chikko, Otaru City, Hokkaido
JR
Available
Paid: 147 spaces
Free: 0 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 33
- Nurses: 264.1
Facilities
Smoking
Services
Quality Management
Otaru Central Clinic
Clinic Introduction
Advanced Imaging Technology and Specialist Physicians Delivering Reliable Medical Care
Our clinic is fully equipped with MRI, CT, and ultrasound imaging systems, and offers brain health screenings for stroke prevention on a continuous basis. Our director holds board certification from the Japanese Society of Neurology and Geriatric Psychiatry (Japan Society for Dementia Research), providing patients with expert, specialized care. Operating across four dedicated departments — Nursing, Clinical Laboratory, Radiology, and Medical Affairs — our team of experienced professionals with cutting-edge medical expertise provides comprehensive support from recovery through to long-term aftercare.
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A Patient-Centered Philosophy of Care Supported by Comprehensive Diagnostic Equipment
Guided by the founding principle of “delivering high-quality medical care,” our nursing department is committed to the ideal of “nursing that harmonizes skill with compassion.” With the needs of claustrophobic patients in mind, our director personally selected and introduced an open-design MRI system, complemented by a calmly lit examination room featuring indirect lighting. Our multi-slice CT scanner is capable of capturing highly detailed cross-sectional images at intervals of less than 1mm, supporting a wide range of diagnostic examinations from the head to the entire body.
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A Tranquil Environment and Warm Support to Welcome Every Patient
Born from our sincere wish for every patient to enjoy a moment of peace during their visit, our courtyard is adorned with a colorful variety of plants, and complimentary tea and coffee are available in our spacious lobby. Our thoughtfully designed waiting area — with space for reading or watching television — allows patients to relax comfortably both before and after their examinations. Every member of our staff is wholeheartedly committed to supporting the health and well-being of all who come through our doors.
Basic Information
1-4-15 Tomioka, Otaru City, Hokkaido
JR Hakodate Main Line, Otaru Station, 15-minute walk
“10-minute walk from Otaru Station” “4-5 minutes by car from Otaru Station”
Available
Paid: Unknown
Free: 10 spaces
Official Website
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Other
Staff
- Doctors: 1
- Nurses: 1
Facilities
Smoking
Services
Quality Management
Honma Medical Clinic
Clinic Introduction
Female Physician-Led Care, Available 365 Days a Year — Seamlessly Integrating Home Medical and Nursing Support
Homma Internal Medicine Clinic offers internal medicine, gastroenterology, cardiology, and pulmonology, and holds certification as an Enhanced Home Medical Care Support Clinic. Female physicians oversee both outpatient and home visit consultations, maintaining round-the-clock availability 365 days a year to respond to nighttime calls and sudden changes in patient condition. An in-facility long-term care medical unit and short-term medical respite care facility are housed on-site, offering reassurance for patients and families navigating abrupt transitions to home-based care. Telemedicine consultations, cashless payment options, and a dedicated separate space for patients with infectious diseases ensure a safe and comfortable environment for every visit.
A Well-Being Philosophy, Powered by ICT and Multidisciplinary Collaboration
As a trusted primary care provider for the local community, Homma Internal Medicine Clinic delivers care that honors the individuality and life choices of each patient. At the heart of its medical philosophy is “well-being” — a commitment to nurturing not only physical health, but also peace of mind and meaningful human connection. For patients receiving care at home, the clinic provides hospital-equivalent treatments including total parenteral nutrition, enteral tube feeding, home oxygen therapy, and pain management. Through ICT-enabled multidisciplinary information sharing, the clinic maintains close collaboration with multiple hospitals across Otaru City, as well as home visit nurses, rehabilitation specialists, dentists, pharmacists, and care managers.
Compassionate Team Medicine Tailored to Every Individual, Supporting Each Patient to Live Authentically Until the End
With the open invitation, “Please feel free to consult us about anything, no matter how small,” Homma Internal Medicine Clinic serves as a caring community primary care provider, standing alongside patients and their families in times of uncertainty. The clinic addresses everyday concerns with genuine attentiveness — from after-hours and emergency home visits, to medication quantity adjustments and aligning prescription days to account for leftover supplies. Smoking cessation counseling is provided under insurance coverage and can be combined with telemedicine consultations. The clinic also participates in the Otaru City End-of-Life Care Discussion Group, working hand in hand with a dedicated team of medical and care professionals to help each patient live true to themselves, in the comfort of their own home, until the very end.
Basic Information
19-13 Inaho 2-chome, Otaru-shi, Hokkaido
JR Hakodate Main Line, JR Otaru Station, 3-minute walk
3-minute walk from JR Otaru Station
Available
Paid: Unknown
Free: 4 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
- Nurses: 2.67
Facilities
Smoking
Services
Quality Management
Nishikimachi Clinic
Clinic Introduction
We regret that we are unable to prepare an introduction with the information provided on this occasion.
As a fundamental principle of our writing policy, we use only the information that has been provided to us. Creating an introduction in the absence of any source material would constitute the fabrication of content not grounded in verifiable fact.
No Information Available
Please refer to the official website for details.
No Information Available
Please refer to the official website for details.
Basic Information
1-5 Nishikimachi, Otaru City, Hokkaido
1-minute walk from Nishikimachi stop (Chuo Bus)
1-minute walk from Nishikimachi Bus Stop on Chuo Bus Main Line, Takashima Line, Temiya Line, Kamomegaoka Danchi Line, and Suizokukan Line.
Available
Paid: 0 spaces
Free: 6 spaces
Official Website
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Other
Staff
- Doctors: 1
- Nurses: 6
Facilities
Smoking
Services
Quality Management
Otaru Ear Clinic
Clinic Introduction
A Specialist Ear Clinic Offering Online Consultations and Vaccination Services
Otaru Ear Clinic is a medical practice dedicated to the diagnosis and treatment of ear-related conditions. For patients who find it difficult to visit in person, the clinic offers online consultations that transcend the barriers of time and location. As of September 2025, the clinic has also begun administering influenza and COVID-19 vaccines, providing comprehensive support for the health of the local community. A range of private-pay medical services is also available.
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Supporting Your Visit with Electronic Prescriptions and My Number Card Integration
The clinic supports electronic prescriptions and electronic referral letters, enabling smooth and efficient procedures through the use of My Number Cards. Patients are kindly asked to contact the clinic by phone prior to their visit. Even in urgent situations — such as acute illness or bleeding — a brief call in advance, whenever possible, allows the staff to prepare and respond more effectively. Through careful pre-visit coordination, the clinic is committed to ensuring that every patient receives care in a safe and reassuring environment.
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We Welcome Your Calls for Appointments and Inquiries
Patients are requested to contact the clinic by phone at 0134-33-0301 before their visit. Consultations are available until approximately 6:00 p.m. on Wednesdays and until approximately 4:00 p.m. on Thursdays. The clinic welcomes patients regardless of whether they have a referral letter. If you have any concerns or questions about your ears, please do not hesitate to reach out by phone. The team looks forward to hearing from you.
Basic Information
2-17-16 Nagahashi, Otaru-shi, Hokkaido
JR Hakodate Main Line, Otaru Station, 20-minute walk
Available
Paid: Unknown
Free: 14 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
Facilities
Smoking
Services
Quality Management
Nantaru Orthopedic Clinic
Clinic Introduction
An Orthopedic Clinic Equipped with In-House MRI and a Dedicated Sports Rehabilitation Room
Nantaru Orthopedic Clinic features an in-house MRI suite and X-ray room, enabling accurate diagnosis through advanced medical imaging. The clinic offers three dedicated consultation rooms to ensure a thorough and well-organized patient care system. Two separate rehabilitation rooms are available — one for general use and one exclusively for sports rehabilitation — staffed by certified therapists and physical therapists. Individualized rehabilitation programs are tailored to each patient’s specific condition, with a treatment approach focused not only on pain relief but also on the improvement and maintenance of physical function.
Rooted in the Community — Supporting Functional Recovery Through Precise Diagnosis and Personalized Rehabilitation
The clinic’s fundamental philosophy centers on supporting the health and recovery of community members, placing great importance on accurate diagnosis through imaging modalities such as MRI. The scope of care extends broadly, from pain management in elderly patients to rehabilitation support for athletes seeking to return to competition after sports-related injuries. Going beyond symptomatic relief through modalities such as electrical stimulation therapy, physical therapists design and implement individualized rehabilitation programs aimed at improving and maintaining each patient’s physical function. Every effort is made to provide attentive, compassionate care so that patients can attend the clinic with confidence and peace of mind.
Just a 2-Minute Walk from the Bus Stop, with Parking for 17 Vehicles — Convenient Access for All Patients
The clinic is located an 11-minute walk from Minami-Otaru Station on the JR Hakodate Line, and a 2-minute walk from Irifune Jujigai Station served by Hokkaido Chuo Bus. A parking lot accommodating 17 vehicles is available on site, making the clinic easily accessible whether patients arrive by public transportation or by car. An online appointment system is in place, along with a dedicated direct telephone line for rehabilitation inquiries (0134-23-1850), allowing patients to conveniently schedule, modify, or cancel appointments. The clinic remains committed to providing steadfast medical support so that every member of the community can go about their daily life with confidence and reassurance.
Basic Information
2-3-5 Irifune, Otaru City, Hokkaido
11-minute walk from JR Minami-Otaru Station
Available
Paid: Unknown
Free: 10 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1.6
- Nurses: 3.4
Facilities
Smoking
Services
Quality Management
Fujisawa Cardio-Vascular Clinic
Clinic Introduction
Appointment-Only Clinic with Comprehensive Cashless Payment Options
This clinic operates on a fully appointment-based system; patients are required to make a reservation by phone prior to their visit. A wide range of cashless payment methods is accepted at checkout, including PayPay, various transit IC cards, Edy, nanaco, and QuickPay. The clinic also supports the use of My Number Cards and smartphone-based health insurance verification. In addition, the clinic publishes its own community health newsletter, “Fuji Clinic News: The Secret to Good Health,” to share health information with local residents.
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Medical Practice Equipped with Online Eligibility Verification and Electronic Prescription Systems
The clinic has implemented online eligibility verification and an electronic prescription system, and is committed to delivering high-quality medical care by proactively obtaining and utilizing accurate patient information. When a generic drug equivalent is available, the clinic follows a policy of explaining this to patients in a thorough and considerate manner before issuing prescriptions using the nonproprietary (active ingredient) name. Rigorous infection control measures are maintained to ensure the safety of both patients and staff. Itemized medical receipts are provided to all patients free of charge in accordance with the Medical Practitioners’ Fee Schedule Regulations.
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Before Your Visit: Reservations, Infection Control Measures, and Use of My Number Card for Insurance Verification
As this is a fully appointment-based clinic, all patients are asked to call ahead and make a reservation before coming in. The automatic doors at the entrance unlock at 8:50 a.m. If you are experiencing symptoms such as a cold — whether you are a new or returning patient — please contact the clinic by phone before your visit. Upon arrival, patients are kindly asked to wear a mask and use the provided hand sanitizer. We also encourage patients to use their My Number Card for health insurance verification, as this helps us obtain and utilize accurate medical information for your care.
Basic Information
3-1-16 Inaho, Otaru, Hokkaido
JR Hakodate Main Line, Otaru Station, 5-minute walk
5-minute walk from JR Otaru Station toward the canal
Available
Paid: Unknown
Free: 6 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
- Nurses: 2
Facilities
Smoking
Services
Quality Management
Kitaoka Clinic
Clinic Introduction
Comprehensive Internal Medicine and Gastroenterology Care Delivered by Board-Certified Specialists
Our clinic is staffed by physicians who hold board certification from the Japanese Society of Gastroenterology and the Japan Gastroenterological Endoscopy Society, offering comprehensive care across both internal medicine and gastroenterology. We provide upper gastrointestinal endoscopy, colonoscopy, and abdominal ultrasound, and are fully equipped to perform same-day polypectomy. Our services encompass a broad spectrum of care — from the evaluation of common internal medicine complaints such as fever, cough, and palpitations, to the long-term management of lifestyle-related diseases including diabetes and hypertension — as well as vaccinations and health checkups.
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Community-Centered Care Backed by a Collaborative Referral Network
Our foundational philosophy is community-based medicine, and we are dedicated to being an accessible and trusted resource for the health of local residents. For conditions that require hospitalization or highly specialized treatment, we have established a collaborative referral network with regional specialty hospitals, so patients can seek care with complete peace of mind. We are equally committed to preventive medicine, actively supporting the health of our community through vaccination programs and a wide range of health screening services.
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Conveniently Located on National Route 5, with Free Parking for 18 Vehicles
Our clinic is conveniently situated along National Route 5, providing easy access from the surrounding area. We offer a total of 18 free parking spaces — including on-site parking for 6 standard vehicles and 2 compact (kei) vehicles, plus a secondary parking lot accommodating 10 additional standard vehicles — so patients can visit us by car without any concern. Please feel free to reach out at any time regarding vaccinations or health screenings. We remain committed, day after day, to being a close and reliable partner in the health and well-being of everyone in our community.
Basic Information
2-5-4 Hanazono, Otaru-shi, Hokkaido
2-minute walk toward Sapporo from Chuo Bus ‘Shiyakusho-dori’ stop
Available
Paid: Unknown
Free: 16 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
- Nurses: 6
Facilities
Smoking
Services
Quality Management
OtaruMatsui ENT Clinic
Clinic Introduction
Highly Specialized ENT Care Provided by a Physician Certified by the Japan Society for Equilibrium Research
This ear, nose, and throat clinic opened in December 2018. The director holds certification as a Vertigo Consultation Physician from the Japan Society for Equilibrium Research, offering specialized medical care with a particular focus on vertigo and balance disorders. For patients with Japanese cedar pollinosis or house dust mite allergic rhinitis, sublingual immunotherapy is available, providing the prospect of long-term improvement and lasting relief of allergy symptoms. This treatment also serves as an alternative for patients who experience excessive drowsiness with antihistamines. Patients with fever are also welcome, regardless of whether they have visited the clinic before.
A Reassuring Care Environment Built on a “Bright and Caring” Philosophy and Rigorous Infection Control
With the founding philosophy of being “a clinic for the community,” the practice provides healthcare that patients of all ages — from young children to older adults — can access with confidence. Every member of the staff embraces the motto of being “cheerful and kind,” ensuring attentive, personalized care for every patient. As part of the clinic’s infection control measures, hand sanitizer dispensers are installed at multiple locations throughout the facility, and strict mask-wearing protocols are in place. A 10-vehicle parking lot is also available on-site, making it convenient to visit by car.
A Community-Rooted ENT Clinic in Otaru, Just a 2-Minute Walk from the Bus Stop
The clinic is located at 14-15 Nishikimachi, Otaru City, and is a 2-minute walk from the Chuo Bus “Temiya” stop (Tel: 0134-61-6100). Guided by a sincere desire to “help the people of this community live comfortably,” the clinic remains dedicated to providing healthcare deeply rooted in Otaru. Whether you are troubled by vertigo or dizziness, or experiencing symptoms involving the ears, nose, or throat, please do not hesitate to reach out. The entire staff looks forward to welcoming you with warmth and care.
Basic Information
14-15 Nishikimachi, Otaru-shi, Hokkaido
2-minute walk from Temiya bus stop
Available
Paid: Unknown
Free: 10 spaces
Official Website
(Opens in new tab)
Other
Staff
- Doctors: 1
- Nurses: 3
Facilities
Smoking